The hidden number feature on Xiaomi smartphones can be useful for protecting privacy, but often creates problems: subscribers do not pick up the phone, SMS They don't reach banks, and delivery services refuse to take orders. In this article, we'll look at all the current ways to turn off hidden numbers on firmware devices. MIUI 12-15, including settings SIM-maps, system parameters and circumvention of operator restrictions.
Itโs important to understand that hiding a number can be configured on three levels: in your phone settings, from a mobile operator, or through third-party apps. Weโll look at each option with Xiaomi in mind, where the path to the desired parameters is often different from other Android devices. If you encounter your number appearing as Unknown or Hidden, the following instructions will help restore its visibility.
Check the current status of the number
Before you turn off the hidden number, make sure that the problem is in the settings of the phone, not the operator.
- ๐ฑ Call another phone (like a friend or a second device) and see how your number appears on the recipient screen.
- ๐ Use verification services, such as who-called.ru โ enter your number and check the status.
- ๐ณ Send. SMS to a short operator number (e.g. *111# for MTS or *100# for Beeline.
If the number is hidden, but there are no obvious signs of activation of this feature in the phone settings, the problem may lie in the profile. SIM-In this case, a separate decision will be required - this is below.
Disabling the Hidden Number in the MIUI Settings
In MIUI, the path to hiding the number depends on the version. Consider current options for MIUI 12-15:
- Open the phone application (pipe icon).
- Press three points. โฎ top-right โ Select Settings.
- Go to the Additional Settings section (or in older versions).
- Find the Subscriber Identification or Show me my number.
- Select Show Number (or Network by default if there are no other options).
In some versions of MIUI (e.g., on the POCO X3 Pro), this parameter may be located elsewhere:
Settings โ SIM- Maps and Mobile Networks โ [Select SIM] โ Subscriber IdentityImportant: If there is no subscriber identification at all, then the number is configured at the level SIM-The card or operator. Move to the next section.
The phone app is open.
The section "Additional settings" was found
Checked item "Subscriber Identification"
Selected mode "Show number"-->
Set up a hidden number through USSD-team
If there is no explicit option in the phone settings to undo the concealment, try controlling the function through USSD-They work directly with the codes. SIM-often solve the problem, even if MIUI does not display the appropriate options.
| Operator. | Command to disable concealment | Team for status check |
|---|---|---|
| MTS | *31# โ A challenge | *#31# โ Challenge |
| Beeline | *31# โ A challenge | *#31# โ Challenge |
| MegaFon | *31# โ A challenge | *#31# โ Challenge |
| Tele2. | *31# โ A challenge | *#31# โ Challenge |
| Yota | *31# โ A challenge | *#31# โ Challenge |
After dialing *31#, you should hear a voice message or see a successful operation notification. If nothing happens, then the cover function is locked at the operator level - you will need a support call.
โ ๏ธ Note: On certain tariffs (e.g. corporate or virtual) SIM) USSD-The commands may be disabled. In this case, try sending SMS text 310 to 111 (MTS), 5150 (Beeline) or similar for your operator.
Resetting settings SIM-map
If previous methods have not worked, the problem may be in the profile. SIM-In this case, resetting the settings to the factory will help. Xiaomi allows you to do this without losing your phone data:
- Go to Settings. โ SIM-maps and mobile networks.
- Choose yours. SIM-card (if there are several).
- Click Network Settings Reset or SIM Settings Reset.
- Confirm the action. The phone will reboot.
After the reboot, check the status of the number again, and if the cover-up remains, then the problem is fixed at the operator level - you will need a support call.
What if the reset didn't help?
Operator problems: how to remove hidden number through support
If all the phone settings are correct, but the number is still hidden, the fault of the mobile operator is here.
- ๐ Call the hotline: MTS: 0890 or 8 800 250 0890 Beeline: 0611 or 8 800 700 0611 MegaFon: 0500 or 8 800 550 0500 Tele2: 611 or 8 800 555 0611
- ๐ฌ Tell the operator, "I have a hidden number on Xiaomi when outgoing calls. The phone settings are correct, but callers see "Unknown." Please turn off the number hiding service on my phone." SIM-map.ยป
- ๐ Ask to send a confirmation about the disconnection of the service by email or in SMS.
The operator may request that:
- Phone number and name of the owner.
- Passport data (if the SIM is issued to another person).
- The code word (if established).
โ ๏ธ Note: Some operators (e.g. Tele2) may require an office visit to disable number concealment if SIM-The card is either organized or bought from dealers, and in this case, you can't do without a personal visit.
๐ก
If the operator refuses to help, try to write a complaint to Roskomnadzor via the website rkn.gov.ru.Indicate that the number concealment service is connected without your consent and violates your rights as a subscriber.
Hidden number in messengers and third-party applications
Sometimes the number is not hidden when calling, but in messengers (WhatsApp, Telegram, Viber) or banking applications. This is a separate problem, not related to the settings of Xiaomi.
If your WhatsApp number appears as โUnknownโ:
- Open Settings โ Account โ Privacy.
- Make sure that the phone number is All or My contacts.
- Reinstall the app if the problem persists.
Telegram
Telegram has a number hidden by default for strangers to show:
- Go to Settings โ Privacy and Security โ Phone Number.
- Choose My Contacts or Everything.
Banking applications (Sberbank, Tinkoff, etc.)
If your bank does not accept your number as โhiddenโ:
- ๐ฆ Call the bank to see if yours is blocked. SIM financial transactions.
- ๐ Try using another one. SIM-Card (even temporarily) to confirm transactions.
- ๐ฑ In the banking application settings, find the Security section and update the linked number.
๐ก
If the number is hidden in only one application, the problem is not Xiaomi, but the settings of this service.
Alternative methods: applications for number management
If standard methods fail, third-party applications can be used, which allow you to flexibly manage the display of the number, but require caution (some may collect data).
- ๐ง Hide My Number โ Allows you to enable/disable cover for individual contacts.
- ๐ Truecaller โ shows how your number is visible to other subscribers (in the premium version).
- ๐ก๏ธ Dual Space โ Creates a separate profile for the SIM-maps with other identification settings.
To use these applications:
- Download them from Google Play.
- Give access to calls and contacts.
- In the application settings, turn off the number hiding option.
โ ๏ธ Note: Number management applications may conflict with system settings MIUI. If after using them, the calls stopped passing, delete the program and restart the phone.