How to disable call forwarding on Xiaomi phone: all ways

Redirecting calls on Xiaomi smartphones is a useful feature when you need to redirect incoming calls to another number, but sometimes it is activated by accident: after a firmware update, a malfunction of the SIM card or careless actions in settings, as a result, all incoming calls go to another number, and you do not even know it, even worse if the redirect is triggered by a virus or a fraudster, in which case your calls can leak to paid numbers.

In this article, we will analyze all possible ways to disable redirects on Xiaomi, Redmi and other phones. POCO — From standard settings to hidden engineering menus, we'll describe how to check for active redirects, delete them through the Internet. USSD-And then we'll explain why a redirect can turn on on itself and how to avoid it.

1.How to check if redirects are enabled on Xiaomi

Before you turn off call redirects, you need to make sure it’s really active. There are several ways to do this on Xiaomi smartphones, from visual cues to special commands.

The simplest sign is that when you call in, the phone doesn't ring, it just drops the call or redirects it. But it's not always noticeable.

• 📱 Icon in the status bar: if there is an icon in the top notification bar → or ↗ Next to the network indicator – redirect is active.
• 📞 USSD-query: dial *#62# and press the call button. SMS with the number to which the calls are redirected (if the function is enabled).
• ⚙️ Phone Settings: Go to Settings → SIM-maps and mobile networks → Call forwarding. If you have a checkmark next to any of the options, redirect actively.

If after checking it is turned on, but you did not set it up, this is an alarm signal, perhaps a virus or a scammer has accessed your phone, in which case, after disabling the feature, be sure to check the phone for malware (for example, through Google Play Protect or Malwarebytes).

2. disable redirection through standard MIUI settings

The safest and most obvious way is to use the built-in MIUI settings.This method works on all modern Xiaomi smartphones, including the Redmi Note 12, POCO X5, Xiaomi 13T and others with MIUI 14 or later firmware.

Step instructions:

1. Open the Settings app (the gear icon on the home screen).
2. Go to section. SIM-maps and mobile networks.
3. Select the SIM card for which you need to disable the redirect (if there are several).
4. Slip on the call forwarding item.
5. A list of redirect types will open before you: Always redirect (unconditional redirect) If occupied If no response If unavailable

Shut down.

If all the points are inactive, the forwarding is already disabled. MIUI They may not show the actual state of the function. USSD-Teams (described in the following section).

3. USSD-commands to disable redirect

USSD-Codes are a universal way to control forwarding that works independently of the firmware of the phone, and these commands are sent directly to the carrier, so they're more reliable than the settings. MIUI.

Here are the basic commands to disable different types of redirects:

To execute the command:

1. Open the Phone app.
2. Go to the keyboard tab (if the last calls are open).
3. Enter one of the commands above (e.g. ##002#).
4. Press the call button (green tube).
5. Wait for the notification of successful shutdown (will come) SMS pop-up).

Important: If an error message comes after you enter a command, your operator may be blocking it. USSD-In this case, try another method (for example, through the engineering menu).

💡

If the USSD redirects after the redirect is disabled, try rebooting the phone, and sometimes the changes only apply after the reboot.

Disconnection through the Engineering Menu (MIUI Hidden Menu)

If standard methods fail, you can use the hidden MIUI engineering menu, which is suitable for advanced users, as improper actions can disrupt the network.

Instructions:

1. Open the Phone app.
2. Enter the code ##4636## and press the call button.
3. In the menu that opens, select Phone Information (or Phone Information).
4. Scroll down to the Set preferred network type block.
5. Below, find the Call Forwarding section (could be called CF Settings).
6. Slip on the active options and select Disable.

If there is no redirect section in the engineering menu, try another code:

• For Qualcomm processors: #86583## (opens HiddenMenu → Call Settings menu).
• For Mediatek: ##36446337## (EngineerMode → Telephony menu).

⚠️ Warning: Do not change other options in the engineering menu unless you know their purpose. Incorrect settings can lead to loss of network or malfunction of the SIM card.

5. Redirection is not turned off - what to do?

If you’ve tried all of these methods, but the redirect is still active, the problem may be one of the following:

• 🦠 Viral software: some Trojans set up call forwarding to pay numbers. Check the phone with antivirus (e.g. Kaspersky Mobile or Bitdefender).
• 📱 SIM card malfunction: Physical damage or software errors can block setting changes. Try moving the SIM to another phone and disabling the forwarding there.
• 📡 Operator restrictions: Some mobile operators (such as Tele2 or Iota) may impose redirection for corporate fares.
• 🔄 Firmware conflict: If you have installed custom software (like LineageOS or Pixel Experience), the feature may not work properly.

If none of these methods worked, the last resort is resetting the network settings, which will remove all stored communication settings (including Wi-Fi hotspots and Bluetooth coupled devices), but often solves the problem:

1. Go to Settings. → SIM-maps and mobile networks.
2. Select Network Settings Reset (or Reset Network Settings).
3. Confirm the action and restart the phone.

⚠️ Note: After a network reset, you may need to re-activate your SIM card (especially if you have an eSIM.

6.How to prevent accidental switching on of redirection

To avoid re-enabled call forwarding, follow these guidelines:

• 🔒 Protect your phone with a password: If the device is unlocked, a scammer can turn on a redirect in seconds.
• 🛡️ Install antivirus: regularly scan the system for malware.
• 📱 Update. MIUI: New firmware versions close vulnerabilities that can be used to activate functions without authorization.
• 📵 Limit access to USSD: safety-setting MIUI can be turned off USSD-commands from the browser (this will prevent the activation of redirects through phishing sites).

It is also useful to check the state of the redirect periodically, for this you can create a widget on the home screen with a fast command *#62# or use monitoring applications like Call Forwarding Detector.

💡

If you travel frequently or use two SIM cards, redirects can be activated automatically when roaming, disable this option in your mobile network settings or check with the operator.

FAQ: Frequent questions about redirects to Xiaomi