Losing access to Mi Account is one of the most common problems for owners of Xiaomi, Redmi and POCO smartphones. Without knowledge of the account ID, you can not restore the password, unlock the device after a reset or transfer the gadget to a new owner. Unlike the username (this is usually an email or phone), the account ID is a unique numeric code that the system assigns automatically when registering.
In this article, we will discuss all the current ways to obtain an ID, including official methods through the Xiaomi site and hidden system commands that work even on locked devices. Importantly, some methods require prior authorization in an account, so if you have already lost access, first try to restore it through the official portal.
What is Xiaomi Account ID and why you need it
ID Mi Account is a unique account. 10-The numerical identifier that the system generates when it first logs in is different from the login (email/phone and password, and it can't be changed. ID used:
- π Unlock the device after resetting (if Mi Cloud protection is enabled)
- π± Restoration of access to the account in case of loss of password (required to confirm the identity of the user)
- π Transfer data between Xiaomi devices (for example, when buying a new smartphone)
- π οΈ Diagnostics of problems in the service center (technical support may request) ID check the status of the guarantee)
Without knowing this identifier, you will not be able to:
- β Delete your account from your device through Settings β Mi Account
- β Unlock your smartphone after hard reset if you have activated the Find Device protection
- β Confirm ownership of the device when selling (the new owner will not be able to link his account)
β οΈ Note: If you buy a used Xiaomi smartphone, be sure to check if the previous Mi Account is untied. Otherwise, the device may lock after resetting. ID account in settings or on i.mi.com.
Method 1: View the ID through the official Xiaomi website
The easiest method is to use the web version of Mi Account, which is suitable if you remember your username and password, but do not know your ID.
- Go to account.xiaomi.com and log in.
- In the upper right corner, click on the profile avatar β select Account Management.
- In the Basic Information section, find the Mi Account ID (or User ID) bar.
If the site is in Chinese, use a browser translator (for example, in Google Chrome, right-click β Translate into Russian). Alternative address to log in: i.mi.com.
Check your Internet connection |Disable VPN (Xiaomi can block some IPs) |Clear your browser cache |Try another browser (Firefox, Edge) |Make sure there are no technical works on the site (check status at downdetector.com)
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Some regional versions of the site (e.g. India or Europe) may have a different name for the ID section, unless you find the right line:
- Press F12 (or Ctrl+Shift+I) to open the developer tools.
- Go to the Elements tab and enter userId or miId in the search bar.
- The system will highlight the item on the page where your ID is displayed.
Method 2: Search for ID through smartphone settings
If you have physical access to the device and it is not locked, you can find the ID in the settings menu, which works on all Xiaomi, Redmi and POCO models with MIUI 12 and later.
Instructions:
- Open Settings β scroll down and select About Phone.
- Tap 5-7 times on the line MIUI version until the notification appears You became a developer!
- Go back to the main Settings menu β select a new section for developers.
- Scroll down to the Debugging block and find the Mi Account ID (or User ID) string.
On some firmware (e.g. global or European) the path may differ:
- π± Redmi Note 10/11: Settings β Xiaomi account β Account information
- π± POCO F3/F4: Settings β Passport β Mi Account
- π± Xiaomi 12/13: Settings β The phone. β All specifications β Account status
β οΈ Note: If there is no line for developers in the menu ID, Update the firmware to the latest version. MIUI (11(a) This method may not work.
Redmi (Series Note, K, A)|POCO (F, X, M)|Xiaomi (digital series, Mix, Civi)|Black Shark|Other-->
Method 3: Use ADB-commands (for locked devices)
If your smartphone is locked but you have USB debugging enabled, you can get an ID through ADB (Android Debug Bridge), a method that requires a computer and minimal technical skills.
Step-by-step:
- Download and install Platform Tools (or Minimal ADB for Windows).
- Connect your smartphone to your PC through USB-cable (original!).
- Open the command line (Win + R β enter cmd β Enter).
- Enter the command to check the connection: adb devices If the device is determined (the serial number will appear), go further.
- Follow the command to get ID: adb shell dumpsys account | grep miui In the answer, find the line id= - this is your Mi Account ID.
If the team doesnβt work, try an alternative:
adb shell content query --uri content://com.miui.cloudservice.userinfo.UserInfoProvider/user_infoIn the results, look for a field. user_id or miui_id. Some firmware may require root rights, but this is rare for modern devices.
What if the ADB canβt see the device?
Method 4: Removing ID from Mi Cloud backup
If you have ever backed up through Mi Cloud, your account information, including your ID, can be stored in the archive. This method is suitable if you have access to an old copy.
How to find ID in the backup:
- Go to i.mi.com and log in.
- Select the Cloud tab β Backups.
- Download the last copy (the file will be in.mbk format).
- Use the XiaomiBackupExtractor program to extract data: java -jar XiaomiBackupExtractor.jar -d backup.mbk
- In the unpacked files, find the MiAccount folder. β open the file account_info.xml.
- It will have the <userId>1234567890</userId> string, which is your ID.
If you donβt have a backup but sync with Mi Cloud enabled, try exporting data via the Mi Cloud app on another Xiaomi device:
- Install the Mi Cloud app from AppGallery (if itβs not on Google Play).
- Sign in under your account.
- Go to Settings. β Export of data.
- In the.json file, find the "userId" field.
Method 5: Calling for Xiaomi Support (If Nothing Works)
If all of the above methods have failed, the last option is to seek official support, which is the case if:
- π The device is locked after reset and you donβt remember your account details.
- π§ No access to email/phone linked to Mi Account.
- π οΈ Proof of ownership for the service center.
How to contact support:
- Go to the support page of Xiaomi.
- Choose a region (e.g. Russia or Global).
- Click Online Chat or Submit a Request.
- In the form, specify: Device model (e.g. Redmi Note 11 Pro+ 5G). IMEI (can be found on the box or via *#06#). Approximate date of purchase, check or warranty card (if any).
Mi Account ID
Response time ranges from 24 hours to 3 working days, and in some cases support may be requested:
- πΈ Photo box with IMEI.
- π Screenshot of the check or guarantee card.
- π₯ Video with the device on (unless it is blocked).
β οΈ Note: If you bought the device with your hands and the previous owner did not untie the account, support will not help - you will need to contact the seller. Xiaomi does not provide account data to third parties without proof of ownership.
π VKontakte
π Telegram
π Facebook
They often respond faster than through feedback.-->
Table: Comparison of methods for obtaining Mi Account ID
| Method | Access to the device is required | Password from the account is required | It works on a locked smartphone. | Difficulty |
|---|---|---|---|---|
| Official website | β No. | β Yes. | β No. | β (simple) |
| Smartphone settings | β Yes. | β Yes (authorization required) | β No. | ββ (You need a developer mode) |
| ADB-team | β Yes (USB-debugging) | β No. | β Yes (if debugging is on) | βββ (PC) |
| Backup copy of Mi Cloud | β No. | β Yes. | β No. | βββ (I need a backup) |
| Xiaomi support | β No. | β No, but I need documents) | β Yes. | ββββ (long-term) |
π‘
If you have physical access to the device, try methods 1 and 2 first (via site or settings).For locked smartphones, the only working options are ADB (if debugging is enabled) or call for support.
Frequent Mistakes and How to Avoid Them
When searching for Mi Account ID, users often encounter common problems, and here are the most common errors and solutions:
- π I see. ID In settings: Make sure you are logged in to Mi Account (check in Settings) β Xiaomi Account Update the firmware to the latest version (older versions) MIUI ID Try changing the firmware region to Global or EEA.
- π₯οΈ ADB Does not detect the device: Check if debugging is enabled USB (Settings β For developers, install drivers for your model (you can download it on the official website). USB-cable (preferably original).
- π§ No email comes in to restore your account: Check the spam folder in your email. Make sure the email is correctly listed (no typos). Try to restore access via your tied phone (SMS).
Another common problem is buying a used smartphone with a linked account.
- π΅ If the seller has not untied the device, contact them and ask them to do so via i.mi.com.
- π§ If you cannot contact us, contact the Xiaomi service center with a check or warranty card.
- β οΈ Donβt buy a device where the seller refuses to show the account uncoupling β it could be a stolen phone.