The touch screen on Xiaomi's smartphone has stopped responding to touch, and the phone needs to be rebooted urgently? The situation is familiar to many: the device freezes, glimpses or simply does not respond to touch, but physical buttons (such as on or volume) still work. In this article, we will analyze all possible ways to reboot when the touchscreen does not work, from standard key combinations to advanced methods through ADB or Mi Account.
It's important to understand that the causes of a sensor that is not working can range from software failure (for example, after updating the MIUI) to physical damage to the display. However, in most cases, rebooting helps restore performance. If the screen is completely black and the phone is not showing signs of life, it can be a more serious problem, then you will need to diagnose the service center.
Before you start, check:
- π Battery level (if the phone is discharged, plug in charging and wait 10-15 minutes).
- π Is the cable connected to the charger (sometimes the phone does not respond due to a dead battery).
- π± Is there any visible damage to the screen (cracks, dents, fluid drips).
Method 1: Hard reboot through buttons
The simplest and most versatile method is forced reboot using hardware buttons, which works on all Xiaomi models, including Redmi, POCO and Black Shark, regardless of the MIUI or Android version.
Instructions:
- Press and hold the power button (on) for 10-15 seconds.
- If the phone doesnβt respond, try the combination: Power + Volume Up (hold 10-20 seconds).
- After the Xiaomi logo appears or vibrates, release the buttons.
β οΈ Note: Some models (e.g. Xiaomi) 12T Or Redmi Note 11) Long-term button retention can trigger Fastboot mode. If an Android robot with the word No command appears on the screen, you've held the buttons too long. In this case, just press Power again for a normal reboot.
Make sure the buttons are not stuck or damaged.|Try to connect the charger.|Check if the cover blocks access to the buttons|If the phone is hot, let it cool for 5-10 minutes.-->
Method 2: Reboot via Fastboot (if you have access to a PC)
If the standard reboot didnβt work and the phone has USB debugging enabled, you can use Fastboot mode, which is suitable for power users, as it requires a computer connection and an ADB driver installation.
Step-by-step:
- Turn off the phone (hold power until it is turned off).
- Press Power + Volume Down and hold until the Fastboot logo appears.
- Connect your phone to your PC through USB-cable.
- On your computer, open the command line (Win + R β enter cmd) and execute the command: fastboot reboot
If the command is successful, the phone will restart as normal. If there is a waiting for device error, check:
- π Are the drivers installed correctly? ADB (You can download it from the Android Developers website).
- π Are you using the original? USB-cable (some cheap cables do not support data transmission).
- π Is it unlocked? OEM Unlock in the developer settings (if not, Fastboot may not work).
What if the Fastboot doesnβt recognize the device?
Method 3: Reboot your Mi Account (remotely)
If you have a Mi Account attached to your phone and you have Find your device enabled, you can try rebooting it remotely via a web interface, which works even if the screen is completely black, but the phone is connected to the Internet (via a mobile network or Wi-Fi).
Instructions:
- Go to i.mi.com and log in to your Mi Account.
- In the Devices section, select your smartphone.
- Click Find the device β Control β Reboot.
- Confirm the action with a password from the account.
β οΈ Note: Remote reboot will only work if:
- πΆ The phone is connected to the Internet (check if the network indicator is on).
- π The "Find Device" function was activated before the sensor broke down.
- π Battery level above 15% (otherwise the command may not be executed).
If the phone doesnβt appear on the device list on i.mi.com, it means it doesnβt have access to the network or the Find Device feature is disabled, in which case remote reboot is not possible.
Hard button reboot | Through Fastboot and PC| Remotely via Mi Account | Never encountered a problem-->
Method 4: Use ADB (if debugging is enabled)
If the phone pre-enabled debugging via USB (Settings β About Phone β MIUI Version β 7 times press to unlock Developer Mode β For Developers β Debugging by USB), you can reboot it through ADB even with a broken screen.
Algorithm of action:
- Connect your phone to your PC via USB.
- Open the command line and type: adb devices If the device appears in the list, do: adb reboot
- If the phone doesnβt respond, try: Adb shell input keyevent 26 (this simulates pressing the power button).
If the commands don't work, check:
- π Are the drivers installed correctly? ADB (Download the latest version of Platform Tools).
- π Is the phone connected in File Transfer mode (if the screen is partially working, select this mode when you connect to it).
- π Did you allow debugging on your phone (the first time you connected, a confirmation window should appear).
π‘
If the phone is not identified in ADB, but you are sure that debugging is on, try reconnecting the cable or using another one USB-Sometimes it helps to restart the computer.
Method 5: Battery Removal (for older models)
On some older Xiaomi models (such as the Redmi 3S, Redmi 4A or Mi 4), the battery is removable, in which case you can physically turn off the power, which will lead to a forced shutdown and subsequent restart.
How to do this:
- Turn off the phone (hold power for 10-15 seconds).
- Remove the back cover (if it is removable).
- Carefully remove the battery for 10-15 seconds.
- Set the battery back and turn the phone on with the Power button.
β οΈ On modern models (Redmi Note 10, Xiaomi) 11T And newer, the battery is not removable, and trying to remove it without special tools can damage the plumes or the body!
| Xiaomi model | Removable battery? | Recommended Resetting Method |
|---|---|---|
| Redmi 3S/4/4A | β Yes. | Battery extraction or hard reboot |
| Mi 5/6/8 | β No. | Power buttons + volume or ADB |
| POCO F1/X3 | β No. | Fastboot or Remote Reboot |
| Redmi Note 9/10/11 | β No. | Hard reboot or Mi Account |
What do you do if nothing helps?
If none of these methods worked, the problem could be more serious than just a software failure.
- π Battery discharge: Connect your phone to charge for 30 to 60 minutes, even if the indicator is not on.Sometimes the power controller blocks the switch on at a critical charge level.
- π§ Liquid intake: If the phone has been in contact with water, don't turn it on - take it to the service immediately.Reboot attempts can cause a short circuit.
- π§ Motherboard damage: If the phone doesn't respond to charging, warms or vibrates, the power controller or processor may have failed.
- π± Screen failure: If the display is physically damaged (cracks, slacks), but the phone is making sounds or vibrating, you will most likely need a touchscreen replacement.
In such cases, it is better to contact an authorized service center Xiaomi. Self-repair without experience can aggravate the problem. For example, trying to disassemble a phone with a fixed battery often leads to a break in the plumes or damage to the case.
π‘
If the phone doesn't respond to any action, but you're sure the battery is charged, the most likely causes are a motherboard failure or firmware damage, and only diagnostics in the service will help.