How to reboot Xiaomi Vacuum Mop Essential: from soft restart to full reset

Xiaomi Vacuum Mop Essential

Xiaomi smart tech

Many users confuse a soft reboot (system restart) with a hard reset (complete power outage) or even a factory reset. Each of these methods solves different problems: the first helps with temporary freezes, the second helps with serious software errors, and the third returns the vacuum cleaner to a “clean” state, erasing all stored maps and settings. In this article, we will discuss all ways to reboot Xiaomi Vacuum Mop Essential, including hidden functions that are not written in the official instructions.

Important: If the vacuum cleaner does not respond to buttons or makes unusual sounds (for example, a continuous squeak), this may indicate a hardware malfunction, in such cases, rebooting is unlikely to help - you will need a diagnosis in the service center.

1.Soft reboot: when restart is sufficient

Soft restart is the equivalent of a computer reboot. It helps if Xiaomi Vacuum Mop Essential:

• 🤖 Hazes during cleaning and does not respond to commands from the Mi Home app;
• 📱 Connects to Wi-Fi but does not display real-time status;
• 🔄 Switching in one place or moving along an illogical route;
• 🔋 Shows the wrong battery level (for example, 0% when the charger is connected).

For a soft reboot, follow the following steps:

1. Press and hold the power button (⏻) on the body of the vacuum cleaner for 3-5 seconds.
2. Wait for the sound signal (short squeak) and the indicator blink.
3. Release the button – the vacuum cleaner will start the reboot process (it will take up to 30 seconds).

If the problem persists after restart, try turning off and re-enable Wi-Fi in the vacuum cleaner settings via the Mi Home app. Sometimes crashes are associated with loss of communication with the router.

2.Right reboot: total power outage

Hard reset differs from soft reset in that it completely resets the temporary data in RAM, and is effective if:

• 🔌 The vacuum cleaner does not turn on after a soft reboot;
• 📛 There is an error on the display (for example, E1, E2 or E5);
• 🤯 The device behaves chaoticly, despite the restart;
• 🔄 Does not save settings after switching off.

Instructions for hard reboot:

1. Turn the vacuum cleaner off from the charging station (if it is on it).
2. Turn the device over and find the reset button (usually located near the wheel or under the battery cover).
3. Press and hold the reset button for 10-15 seconds (until all the indicators go out).
4. Connect the vacuum cleaner to charging and turn it on with the Power button.

⚠️ Warning: Don't confuse the reset button with the Reset button for factory reset! Hard reboot doesn't erase stored room maps, but can reset some time settings (e.g., cleaning schedules).

Turn off the charging station |

Find the reset button (not Reset!)|

Hold 10-15 seconds |

Wait 1 minute before switching on-->

3. factory reset: complete cleaning

This method is used in extreme cases where other methods have not helped, and all user data will be deleted, including:

• 🗺️ Preserved maps of premises;
• ⏰ Cleaning schedule;
• 🔧 Individual settings (suction force, washing mode, etc.);
• 📶 Wi-Fi connection data.

To reset Xiaomi Vacuum Mop Essential to factory settings:

1. Turn on the vacuum cleaner (it should be charged at least 20%).
2. Press and hold the power buttons at the same time (⏻) And home (🏠) within 5 seconds.
3. Wait for the beep (long beep) and blink of all indicators.
4. Release the buttons - the vacuum cleaner will begin the reset process (it will take 1-2 minutes).

After the reset, you will need to reconfigure the Mi Home app, as after the first unpacking. If the vacuum cleaner does not connect to Wi-Fi, check if your router supports 802.11 b/g/n at 2.4 GHz (5 GHz is not suitable!).

4.Reboot via the Mi Home app

If the vacuum cleaner is connected to the Mi Home, you can make a soft restart remotely, which is convenient when the device is getting stuck during cleaning, but also responds to commands:

1. Open the Mi Home app and select your Xiaomi Vacuum Mop Essential.
2. Go to Settings → General → Reboot.
3. Confirm the action - the vacuum cleaner will restart within 20-40 seconds.

If the Reboot option is inactive, it means that communication with the vacuum cleaner is lost, in which case only a physical reboot will help (see sections 1 or 2).

💡

Before rebooting via Mi Home, check that the vacuum cleaner is not in cleaning mode. Interrupting the process can lead to an E3 error (unfinished task).

5. Features of the reboot after the firmware update

Xiaomi regularly releases updates for its robot vacuum cleaners, but sometimes they go smoothly.

• 🐢 Moves slower than usual;
• 🔊 It makes uncharacteristic sounds;
• 📵 Not connected to the app,

- try this:

1. Perform a soft reboot (Section 1).
2. If it doesn’t work, make a hard reset (Section 2).
3. Check the firmware version in Mi Home → Settings → About the device. If the version is different from the last one (check on the official website), try to update again.

⚠️ Note: If the vacuum cleaner shows an error after the update E9, This may indicate that the firmware is incompatible with your model. In this case, do not perform a factory reset - contact Xiaomi for rollback version.

6. Frequent mistakes and how to avoid them

Some users make reboot errors that can make the problem worse.

• ⚡ Disconnect the vacuum cleaner from charging during reset (this can damage the firmware);
• 🔨 Disassemble the case to access the reset button (risk of sensor damage);
• 📵 Pressing buttons for too long (more than 20 seconds) – this can cause a hardware reset;
• 🔄 Perform reset to factory settings without a soft reboot.

If after all the manipulations the vacuum cleaner still does not work, check:

• 🔋 Battery level (at a charge below 10%, some functions are blocked);
• 📶 Wi-Fi stability (robot must be in range of the network);
• 🛠️ Clean sensors and wheels (mud can block normal operation).

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If the vacuum cleaner produces an E4 error after rebooting, it indicates a problem with the collision sensor. Check the bumper for mechanical damage or contamination.

7.When a reboot doesn't help: diagnosing faults

If none of these methods solve the problem, it may be a hardware failure.

• 🔴 Constantly burning red indicator (problem with battery or charger);
• 🔊 Continuous squeak or no sound (faulty speaker or motherboard);
• 🤖 Vacuum does not respond to physical buttons (damage to the control panel).

In such cases, it is recommended that:

1. Check the charger and cable (try charging from another source).
2. Clean contacts on the vacuum cleaner and docking station (use a dry cloth or cotton swab).
3. Contact the Xiaomi service center with the error code (if it is displayed).

For users who have expired warranty period, there is an option of self-repair (for example, replacing the battery or cleaning sensors), but this requires electronics skills.

FAQ: Frequent questions about Xiaomi Vacuum Mop Essential reboot