How to Reboot Xiaomi AirDots Pro 2: From Reset to Recovery

Why Xiaomi AirDots Pro 2 headphones may require a reboot?

Xiaomi AirDots Pro 2 wireless headphones (also known as Mi True Wireless Earphones 2 Basic) have become popular due to the balance of price, sound quality and battery life. However, even in such devices, there are periodic failures: one earphone stops working, problems with connecting to the phone, or the sound begins to interrupt, in 80% of cases these problems are solved by simply rebooting or resetting settings.

Rebooting your headphones isn't just about turning them off and on. Depending on the situation, you might need a soft reset (restart without losing data), a hard reset (revert to factory settings), or even a forced firmware update. For example, if the headphones aren't identified in the Bluetooth list, the connection cache may be to blame — and only a full reset will help.

In this article, we’ll look at all the ways you can reboot AirDots Pro 2, including hidden features that aren’t mentioned in the official manual, and how to avoid the common mistakes that can turn a simple procedure into a brick for your headphones.

Method 1: Soft reboot (reset)

This is the safest and fastest method, and it helps with unstable connections, audio breaks, or if one of the headphones suddenly switches off.Soft reboot doesn't delete the pairing data or reset the settings - it just restarts the headphone system.

How to do this:

• 🔋 Put both headphones in the charging case and close the lid.
• ⏳ Wait 10-15 seconds – during this time the devices will completely shut down.
• 🔄 Open the case cover and get the headphones out, and they automatically turn on and reconnect to the last device.

If the problem persists after that (for example, the headphones do not connect to the phone), try to force them to restart manually:

1. Press and hold the touchpad on the right earphone for 5 seconds until you hear the audible shutdown signal.
2. Repeat the same for the left earpiece.
3. Place both headphones back in the case for 10 seconds, then pull out - they should sync with each other and be ready to connect.

💡

If the headphones don't sync with each other after a soft reboot, try connecting the right earphone to the phone first and then the left one, sometimes helping to reconnect the two.

Method 2: Hard reset (return to factory settings)

If the soft reboot didn't work, or the headphones didn't respond to the presses at all, you'll need a complete reset, which deletes all the pairing data, returns the sound settings to standard, and resets the firmware to the factory version.

• 📱 Headphones are not defined on any device;
• 🔊 The sound is distorted or missing from one of the headphones;
• 🔄 Headphones are constantly switched off and connected again;
• 🔋 Charge indicators are not correctly lit (for example, show 100%, although the headphones are discharged).

Hard-dumping instructions:

Charge the case and headphones to at least 30% | Disconnect the headphones from all devices in Bluetooth settings |Prepare the device for a new pairing (for example, a smartphone)

-->

1. Place both headphones in the charging case and close the lid.
2. Press and hold the button on the back of the case (near the Type-C connector) for 15-20 seconds until the indicator flashes red and white alternately.
3. Release the button, reset complete. The case indicator should light up white (preparedness to pair).
4. Take the headphones out of the case and reconnect them via Bluetooth, as when you first use them.

Method 3: Forced synchronization of headphones with each other

One of the most common problems with AirDots Pro 2 is the loss of communication between the right and left headphones, which is that one headphone connects to the phone, and the other one doesn't speak up or gives an error, usually due to a failure in the TWS (True Wireless Stereo) sync protocol.

To reconnect,

1. Place both headphones in the case and close the lid.
2. Take out only the right earpiece and wait until it turns on (the indicator flashes white).
3. Press and hold the touchpad on the right earpiece for 10 seconds until you hear a double beep.
4. Return the right earphone to the case, take out the left and repeat step 3.
5. Get both headphones out – they should sync (you’ll hear the characteristic connection sound).

If synchronization is not possible, try an alternative method:

• 🔌 Connect the case to the charging.
• 📱 Open the lid and get both earbuds out.
• 🔄 Press the touchpads on both headphones simultaneously and hold for 15 seconds until the indicators start flashing alternately.

Method 4: Reboot via the Mi Home app (for firmware)

The official Mi Home app (or Xiaomi Wear in newer versions) allows not only customizing the sound, but also updating the headphone firmware. Sometimes the AirDots Pro 2 malfunctions are associated with an outdated version of the software. Updating the firmware through the app automatically restarts the headphones and resets temporary errors.

How to update firmware:

1. Install the Mi Home app from Google Play or the App Store.
2. Connect the headphones to the phone via Bluetooth.
3. Open Mi Home, go to Profile → My Devices and select AirDots Pro 2.
4. If an update is available, a notification will appear. Click Update and wait until the process is complete (don't turn off the headphones!).

Never.|Only when it fails.|Six months|Every time an update is released-->

Important! Don't interrupt the upgrade process, it can cause the headphones to go down.

• 🔋 Place the headphones in the case and wait 5 minutes.
• 🔄 Perform a rigid reset (see Method 2).
• 📱 Try updating your firmware again using another device (e.g., a tablet instead of a smartphone).

Method 5: Hardware reset (if the headphones do not respond)

In extreme cases, when the headphones don’t turn on, charge or respond to buttons, hardware reset can help, a method that carries risks, as it involves discharging the battery to zero and then “waking up” the controller.

Step-by-step:

1. Put the headphones in a case and leave them for 24 to 48 hours without recharging.
2. Connect the case to charging for 1-2 hours (the indicator should light up red).
3. Press the reset button on the case (see Method 2) and hold it for 30 seconds.
4. If the indicator does not respond, try briefly (for 1 second) press the button 10 times in a row - this can "wake up" the controller.

Warning: This method can shorten battery life, and only use it if other methods have failed.

Table: Symptoms and Related Reboot Methods

Frequent Mistakes and How to Avoid Them

Many users are making AirDots Pro 2 problems worse by making typical reboot errors.

⚠️ Warning: Never press the reset button on the case if the headphones are connected to the device via Bluetooth.This can lead to protocol conflict and complete loss of communication.

Other common mistakes:

• 🔋 Using an unoriginal cable to charge the case - this can cause voltage surges and controller failure.
• 📱 Removing Bluetooth headphones on your phone before reset – this prevents proper synchronization after reboot.
• 🔄 Interrupting the firmware update process – headphones can turn into a “brick».
• 💧 Attempting to reset wet headphones is fraught with a short circuit.

If you suspect that the headphones are flooded or fell from a height, do not try to reload them - immediately contact the service. moisture or mechanical damage can make the reset useless or even dangerous.

⚠️ Warning: After a hard reset, the headphones may temporarily lose some of the functions (e.g. gesture control) that are normal – the functions will recover after the first connection to the phone.

FAQ: Answers to Frequent Questions