How to Reboot Xiaomi True Wireless Earbuds Basic Headphones: Full Guide

Why Xiaomi Headphones May Need a Reboot

Xiaomi True Wireless Earbuds Basic is a popular model with a balance of price and quality, but even they sometimes fail. Hanging when connected, no sound in one of the headphones, or problems synchronizing between the left and right modules are typical symptoms that are solved by simply restarting, TWS-Headphones have their own firmware and Bluetooth modules, which periodically require a “restart” for proper operation.

Many users confuse the concepts of "reset" and "reset to factory settings." Soft reset is a temporary power outage of the device without losing settings, whereas hard reset returns the headphones to "out of the box" by erasing all the mated devices. In 80% of cases, the first procedure is enough, and if the headphones are no longer defined by the phone after updating the MIUI firmware, a complete reset may be required.

In this article, we will discuss both options, as well as the nuances for different versions of the firmware, especially focusing on the Xiaomi True Wireless Earbuds Basic 2 model, which has different management from the first version.

Method 1: Classical reboot through a button

The most versatile method that works on all versions of Xiaomi True Wireless Earbuds Basic. It does not require additional devices - just the headphones themselves and the charging case.

Algorithm of action:

• 🔋 Put both earbuds in the case and close the lid for 10 seconds, which ensures they are completely disconnected from the phone.
• 📱 Open the case cover and hold the touchpad on the right earphone for 15 seconds until the indicator flashes red and white.
• 🔄 Close the lid for 5 seconds, then open again. The headphones will automatically reset and be ready for a new connection.

If the indicator does not blink, check the charge of the case - at a level below 10%, the reboot may not work, in which case, connect the case to the charge for 10-15 minutes and repeat the procedure.

⚠️ Warning: On the Basic 2, the touchpad is on the left earpiece, and if you hold the right one, nothing happens, which is a common mistake.

Method 2: Software reboot via Mi Home

For owners of Xiaomi, Redmi or POCO smartphones, an alternative method is available through the branded Mi Home app (now Mi Fitness for some regions), which is useful if the physical button does not respond or the headphones freeze during the firmware update.

Instructions:

1. Open the Mi Home app and go to Profile → My Devices section.
2. Find Xiaomi True Wireless Earbuds Basic and tap them.
3. Select the device settings → Reboot.
4. Confirm the action and wait for the process to be completed (about 20 seconds).

If the headphones don’t appear in the app, try:

• 🔄 Reconnect to your phone manually via Bluetooth Settings.
• 📲 Update the Mi Home app to the latest version (relevant to Android 12)+).
• 🌐 Change the region in the app to China (sometimes helps with synchronization errors).

Method 3: Reset to factory settings (Hard Reset)

If the reboot didn’t work and the headphones continue to glitch (e.g., one earphone is not working or they are constantly off), a complete reset will be required, which removes all the mated devices and returns the settings to the “out of the box” state.

Step-by-step:

1. Put both headphones in the case and close the lid.
2. Press and hold the touchpad on both headphones simultaneously for 20 seconds.
3. The indicator on the case will start flashing red (reset) → white (readiness for pairing).
4. Open the case cover and connect the headphones to the phone as a new device.

After discharge, it may be necessary:

• 🔊 Re-tuning gestures (e.g., double touching to play back).
• 📱 Reinstall firmware via Mi Home (if an update is available).
• 🔋 Full charge of case and headphones (resetting sometimes resets battery calibration).

⚠️ Attention: On the Basic 2, you need to hold the touchpads one by one to reset, first the left earphone for 10 seconds, then the right one!

Method 4: Reboot through ADB (for advanced users)

This method is suitable for those who are familiar with ADB (Android Debug Bridge) debugging, and it is useful if the headphones freeze during the firmware update or are no longer defined by Android. For iOS, this method does not work!

Conditions required:

• 📱 Android smartphone with enabled debugging USB.
• 💻 Computer with installed ADB-Drivers and Platform Tools.
• 🔌 USB-cable.

Instructions:

1. Connect your phone to your computer and open the command line in the folder with the platform-tools.
2. Enter the command to check the connection: Adb devices must display the serial number of your device.
3. Run a Bluetooth cache reset command: adb shell pm clear com.android.bluetooth
4. Reboot your phone and try to reconnect the headphones.

If the headphones are still not defined, try the additional command:

adb shell am broadcast -a android.bluetooth.adapter.action.REQUEST_DISCOVERABLE --ez android.bluetooth.adapter.extra.DISCOVERABLE_DURATION 300

⚠️ Attention: Misuse of the right ADB It can cause a Bluetooth phone to malfunction. Don't follow commands unless you're sure they're there!

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Before using ADB, back up your phone's data.The Bluetooth cache clearing commands don't affect personal files, but it's better to be safe.

Frequent Mistakes and How to Avoid Them

Even if you follow instructions correctly, users often face typical problems, and here are the most common ones and how to solve them:

Another common mistake is trying to reset your headphones while you're connecting to your phone, which can lead to Bluetooth protocol conflicts. Always disconnect your headphones from your device before you restart!

If you are using Xiaomi True Wireless Earbuds Basic with your iPhone, consider that:

• 🍎 Automatic reconnect function works worse than Android.
• 🔊 Default control gestures may differ (e.g., triple tapping to call Siri).
• 📱 Updates to the firmware through Mi Home on iOS are not available.

When Rebooting Doesn't Help: Hardware Problems

If none of these solutions solve the problem, it may be a hardware malfunction, and here are some signs you should contact the service center:

• 🔴 Headphones do not charge in the case (even after cleaning contacts).
• 🎧 The sound is distorted or missing in both headphones.
• 🔋 The case does not hold the charge (discharges in a few hours without using it).
• 📡 Headphones are not defined by any device (including PCs).

The most vulnerable elements in Xiaomi True Wireless Earbuds Basic:

1. Charging contacts – oxidize over time, especially when moisture is ingested.
2. Bluetooth module – can fail after falls or overheating.
3. Speakers – sound distortions are often associated with membrane damage.

For self-diagnosis:

1. Check the contacts in the case and on headphones for oxidation (use alcohol and cotton swab).
2. Try connecting the headphones to another device (like a laptop).
3. If the case is not charging, check the cable and power supply (use the original from Xiaomi on 5V/1A).

⚠️ Attention: disassembling the case or headphones without experience is fraught with damage to the plumes. In official service centers Xiaomi repair is cheaper than buying new headphones (from 800 to 1500 rubles depending on the breakdown).

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If headphones are warranty (up to 12 months), do not try to repair them yourself - this will void warranty obligations.

FAQ: Answers to popular questions