How to turn off headphones on Xiaomi Redmi 8 Pro: if the sound is missing or the device is not determined

Did you connect your headphones to the Xiaomi Redmi 8 Pro, but suddenly the sound stopped playing through the speakers even after they were disconnected? Or does the phone persistently β€œthink” that the headset is still connected even though it’s long gone? This problem is familiar to many owners of Xiaomi smartphones β€” especially with models from 2019-2020, where the 3.5 mm connector was still preserved. The reasons can be different from banal contamination of contacts to a malfunction in the firmware.

In this article, we’ll look at 5 proven ways to turn off headphones on the Redmi 8 Pro β€” from basic actions to deep system settings.

  • πŸ”Š The sound continues to go into the headphones, although they have already been turned off;
  • 🎧 The phone does not recognize the disconnection of the headset;
  • πŸ”‡ The headphone icon does not disappear in the status bar;
  • πŸ”Œ 3.5mm connector contaminated or damaged.

Important: some methods require rebooting the device or resetting the settings, so we'll tell you where it's needed, if the problem is hardware-related (e.g., a broken connector), repairs are essential, but 80 percent of the time, software solutions help.

πŸ“Š How often do you have a problem with Xiaomi?
Often, once a month.
Sometimes, every six months.
It used to be, but it's not now.
Never had a problem.

Basic methods: reboot and physical check

Start with the simplest. Often, a headphone failure is due to a temporary system glitch or a mechanical defect.

Step 1: Reset the phone. This will reset the current processes, including those that are responsible for recognizing the headset. Press the power button, select Reboot and wait for full power. Check if the headphone icon has disappeared.

Step 2. Check the 3.5mm connector:

  • πŸ” Check the connector for dust, dirt, or oxidation (use a flashlight).
  • 🧲 Clean it carefully with a toothpick or compressed air (do not use metal objects!).
  • πŸ”Œ Connect the headphones again and disconnect - sometimes the contacts "stickΒ».

If after the reboot the icon of the headphones remained, and the sound has not returned to the speakers - go to the next method.

πŸ’‘

On the Redmi 8 Pro, the 3.5 mm connector is located next to USB-C. When connecting a charger or headphones, a conflict can occur at the same time - try to turn off everything superfluous.

2. Software resetting of sound settings

MIUI has a hidden audio reset feature that often solves problems with the headphones that are stuck, and it doesn't affect personal data, but it will bring all the sound parameters back to the factory.

Instructions:

  1. Open the Settings. β†’ Sound and vibration.
  2. Swipe down the three dots in the upper right corner (or swipe down on some versions of MIUI).
  3. Select Reset sound settings and confirm the action.

Once reset, the phone will automatically restart, check if the headphone icon has disappeared, and if not, move on to the next method.

What is released in this operation?
When resetting the sound settings, they return to factory values: - Media volume, calls and alarm; - Equalizer and sound effects settings; - Notification and vibration settings. Personal files, apps and accounts are not affected.

3. Cleaning the cache of applications responsible for sound

Sometimes a crash occurs because of a damaged system cache. On the Redmi 8 Pro, two key applications are responsible for processing sound: MIUI Sound Recorder and Bluetooth (even if you use wired headphones!).

How to clear the cache:

  1. Go to Settings β†’ Applications β†’ Application Management.
  2. In search, type in Sound Recorder, select the app and click Clear Cache.
  3. Repeat the same for the Bluetooth app.
  4. Reboot the phone.

If the problem persists, try also clearing the cache for Settings (com.android.settings) – this sometimes resets the β€œhang” states of connected devices.

Close all applications that reproduce sound (music, video, games);

Turn off Bluetooth and Wi-Fi during the operation;

Make sure the battery is more than 30%.

- Prepare a password for your Mi Account (may be required after rebooting).-->

4. Reset all settings (without loss of data)

If previous methods didn't work, the next step is to reset all settings to factory settings, which won't delete your files, photos or apps, but will bring system settings back out of the box. On the Redmi 8 Pro, this often solves problems with phantom headphones.

Step-by-step:

  1. Open the Settings. β†’ The phone.
  2. Tap 7 times on the MIUI version to activate Developer Mode.
  3. Back to Settings β†’ Additionally. β†’ For developers.
  4. Find the Reset option (or Restore and Reset in older versions of MIUI).
  5. Select Resetting (not to be confused with Resetting to Factory, which deletes data!).
  6. Confirm the action and wait for the reboot.

Important: After the reset, you'll need to reset your Wi-Fi, Bluetooth, fingerprints and other personal settings, and the sound will be restored immediately after the reset.

πŸ’‘

Setting reset is not formatting! Your files, photos and apps will stay in place, but all system settings will go back to factory settings.

5. Hardware problems: what to do if nothing helps

If none of the software methods worked, the problem is likely hardware. The Redmi 8 Pro is most likely to have the following malfunctions:

Reason.SymptomsDecision
Contamination of the connector 3.5 mmThe sound is interrupted, the headphone icon flashesCleaning with alcohol or compressed air
Damage to connector contactsThe phone does not recognize headphones or β€œhangs” in headset modeReplacement of the connector in the service center
Oxidation of the feeSound problems appear after humidityDrying and cleaning in the service
Audio chip failureThe sound disappears completely, even in the speakers.Diagnostics and repair of motherboard

πŸ”§ Self-repair is possible only if the connector is contaminated. For other cases, contact the Xiaomi service center. The average cost of replacing the 3.5 mm connector with the Redmi 8 Pro is from 800 to 1500 rubles (2026).

πŸ’‘

Before visiting the service, back up your data via Settings β†’ Additional β†’ Backup. A full reset may be required for deep repairs.

Prevention: How to avoid headphone problems in the future

To avoid the problem recurring, follow simple rules:

  • πŸ›‘οΈ Avoid sudden movements when connected headphones – this can damage the connector.
  • 🌧️ Do not use your phone in wet conditions (bath, rain, gym).
  • πŸ”Œ Turn off the headphones before charging – use 3.5 mm and USB-C can cause conflicts.
  • πŸ”„ Clean the dust connector regularly (every 2-3 months).

We also recommend upgrading to the latest version of MIUI. New builds often fix sound bugs. Check the updates in Settings β†’ About Phone β†’ System Update.

FAQ: Frequent questions about headphones on the Redmi 8 Pro

❓ Why the phone can't see the headphones, but the sound goes through them?
This is a typical glitch in determining the status of the connector. Try restarting your phone or clearing the cache of the MIUI Sound Recorder app. If it doesn't work, the problem is the connector contacts.
❓ Can I use Bluetooth headphones if the 3.5mm connector is broken?
Yes, Redmi 8 Pro supports Bluetooth 5.0. Connect your wireless headset via Settings β†’ Bluetooth. However, if the failure is caused by damage to the audio chip, the sound may not work on Bluetooth.
❓ What to do if after resetting the sound completely disappeared?
Check if the sound is turned off by the volume buttons or in Settings β†’ Sound β†’ No sound. If the speakers do not work even after reset, it is a hardware malfunction (defective speaker or audio track).
❓ Why when connecting headphones, the sound goes both in the speakers and in the headset?
This is due to a failure in the audio router settings. Try: Turn off the headphones and restart the phone. Clear the MIUI Sound Recorder cache. Reset the audio settings (see section 2).
❓ Where to find Xiaomi’s official repair service?
A list of authorized service centers is available on the website mi.com/ru/service. Choose centers marked β€œOfficial” – they use original parts.

If none of these methods worked, leave a description of the problem in the comments, specify the MIUI version (you can find it in Settings β†’ About the phone) and the headphone model, which will help you diagnose the malfunction more accurately.