Why Xiaomi users are looking for ways to drop a call
Resetting an incoming or outgoing call on Xiaomi smartphones seems like a simple task β as long as you do not face unexpected nuances. Owners of Redmi, POCO and Mi line often complain that the standard press on the red handset does not work due to the features of the MIUI shell. For example, in versions of MIUI 13-14, the call interface has changed: the shutdown button may be hidden behind an additional swipe or not at all on the lock screen.
The problem is compounded if you use navigation gestures instead of classic buttons, in which case routine actions (like double-pressing the power button) stop working. And in some models, like the Xiaomi 13 Ultra or Redmi Note 12 Pro+, a call reset can accidentally activate the voice assistant Xiao AI or open the quick action menu. This article covers all the current ways, including hidden MIUI features that are not described in the official documentation.
We tested each method on Android 11-14 devices and different versions of firmware, and we focused on situations where the screen is locked, the phone is in your pocket or wireless headphones are connected, which are the cases where users are most likely to encounter difficulties. If you're looking for a way to turn off a call with one touch without unlocking your phone, or if you want to set up alternative gestures, read on.
Method 1: Standard off button on the screen
The most obvious method is to use a virtual shutdown button that appears during a call, but in MIUI, its location and behavior depend on the firmware version and the phone model, and this is how it works in 2026:
- π± MIUI 14 (Android 13-14): The drop button is at the bottom of the screen, but requires double pressing to confirm (to avoid accidental resets). The color is red with a white tube icon.
- π MIUI 12-13 (Android 11-12): The button is one, but it needs to be held for 1 second. In some models (e.g., POCO F4), it can be hidden behind a swipe up.
- π Lock screen: On a locked screen, the pull-off button only appears after swiping up from the bottom edge (even if the Always Show mode is enabled).
If the button does not respond:
- Check if the Do Not Disturb mode is activated (it can block interaction with the call interface).
- Make sure there are no overlay notifications on the screen (such as from Google Assistant or banking apps) that intercept touches.
- Restart your phone β sometimes the call interface glitches are fixed by restarting the com.android.phone service.
β οΈ Warning: In the Xiaomi Civi 3 and Redmi K60 models, when using a dark theme, the drop button merges with the background. To find it, tap the lower left corner of the screen, there is always an invisible break zone.
Make sure the screen is unlocked (or swipe up)
Press the red button twice (MIUI 14) or hold it (MIUI 12-13)
Check if the One Hand mode is turned on (it changes the button location)
Disable VPN β some applications block interaction with the call interface-->
Method 2: Hardware buttons (power and volume)
When the touch screen doesnβt respond or youβre in a situation where you canβt look at the phone (like a phone in your pocket), physical buttons come to the rescue.
| Model/firmware | Button combination | Action. | Notes |
|---|---|---|---|
| Redmi Note 10-12, POCO X3-X5 | Power button Γ 2 | Resetting an incoming/outgoing call | It only works if the screen is on. On a locked phone, Xiao AI can open. |
| Xiaomi 11T/12/13, Mix 4/Fold | Power button + volume increase (hold 2 seconds) | Forced resetting of a call | Turns off the microphone and speaker, interrupting the connection, may not work in Do Not Disturb mode. |
| POCO F3/4 GT, Black Shark | Power button Γ 3 | Activates the "Rapid Dump" mode | Requires pre-setting in Settings β Special Opportunities β Quick Actions. |
Important: On infrared sensor devices (such as the Xiaomi 13 Pro), double-pressing the power button can activate the remote control instead of resetting the call.
- Open Settings β Connected devices β Infrared port.
- Turn off the option Quick Start remote.
- Reboot the phone.
β οΈ Warning: On Xiaomi Pad 5/6 and other tablets, button combinations to reset a call may conflict with multitasking gestures. If the call is not reset after pressing the buttons, but the notification bar opens, turn off the swipe gesture down the power button in the system settings.
Red button on the screen
Double tap on power
Power button + volume
Swipe gesture (if supported)
Another way.-->
Method 3: Gestures and swipes (hidden MIUI functions)
The MIUI shell offers unique gestures for managing calls that are not documented in official manuals, which are especially useful if you have busy hands or use your phone in One Hand mode.
The most effective gestures:
- π Swipe up from the bottom edge (on locked screen): Opens the call control panel with the shutdown button. Works on all models with MIUI 12+.
- π€ Push gesture (two fingers): Resets the bell and turns off the sound at the same time. Activates in Settings β System β Gestures β Call gestures.
- π Circular swipe (clockwise from the center of the screen): It only works on Xiaomi Mix Fold 2/3 and Redmi K50 Ultra with flexible screens.
To enable hidden gestures:
- Activate Developer Mode: Go to Settings β About Phone β MIUI Version and press 7 times.
- Back to Settings β Additionally. β For developers.
- Find the call management gesture option and enable the desired combinations.
On POCO- devices, these settings may be called otherwise β look for POCO Labs β Experimental features. Note that gestures may be reset after the firmware update!
How to drop a call to Xiaomi with a broken screen?
Method 4: Voice commands and Xiao AI
If your Xiaomi supports Xiao AI (available in China, global versions may have Google Assistant), you can reset the call with a voice.This method works even with the screen off, but requires pre-setting.
Instructions for Xiao AI:
- Activate the assistant: Say β(or press the power button if it is tied to Xiao AI).
- Say one of the commands: π£οΈ "" (reset bell) π£οΈ "" (deflect incoming) π£οΈ "" (disable sound and reset).
For Google Assistant (Global Firmware):
- π£οΈ Say, "Okay Google, hang up the call."
- π If voice input is not working during a call, turn on the Allow during calls option in the Google Assistant β Voice input settings.
β οΈ Warning: On Xiaomi 12S Ultra and Mix 4, voice commands may conflict with the Smart Call Response (automatic voice playback) function. Before using, turn it off in Settings β Calls β Smart features.
π‘
If the voice assistant doesn't recognize commands in Chinese, switch the system language to English. In global firmware, Xiao AI is replaced by Google Assistant, but some models (such as the Redmi K40 Gaming) retain both assistants.
Method 5: Third-party applications
If standard methods don't work (for example, due to custom firmware or system failure), you can use third-party applications.
- π Automatically reset calls from spammers.
- π Delayed reset (e.g., 30 seconds if you cannot respond).
- π€ Create custom gestures (e.g., shaking the phone).
Top.-3 Proven applications for Xiaomi:
| Annex | Functions | Compatibility | Link (Google Play) |
|---|---|---|---|
| Call Blocker | Blacklist, automatic reset, record spam calls | MIUI 12-14, Android 11+ | Reference |
| Auto Call Recorder | Timer reset, integration with MIUI Dialer | Requires Android Accessibility permission | Reference |
| Tasker | Custom scenarios (e.g., resetting when turning over the phone) | Any Xiaomi, but a complicated setup | Reference |
Warnings when using third-party applications:
- π« Some apps (like Truecaller) conflict with Xiaomiβs system phone and may cause crashes.
- π Permissions Special features and Overlays on top of other applications are required to work β this can reduce security.
- π Once the MIUI update is updated, applications may stop working β check compatibility in the description.
π‘
Apps like Tasker allow you to create unique scenarios, such as: βIf the phone is on the screen down and an unknown number rings, drop the call and send an SMS βI canβt answerβ.β
Frequent problems and solutions
Even after all these methods, Xiaomi users are faced with typical problems, and we've collected the most common cases and solutions:
Problem 1: The shutdown button does not appear on the lock screen.
- π Solution: Turn off Show notifications on the locked screen in Settings β Lock screen β Notifications, then turn back on.
- π Alternative: Use the swipe gesture up from the bottom edge (works even without unlocking).
Problem 2: The call is reset, but it is immediately called again.
- π Solution: Enable Disable Re-Calling in Settings β Calls β Additional.
- π« Reason: Auto dial is activated in the SIM- card settings (check in Settings β SIM- cards and mobile networks).
Problem 3: After the call is reset, the phone restarts.
- π§ Solution: This is a sign of a failure in the com.android.phone service. Delete the Phone app cache in Settings β Applications β Application Management β Phone β Storage.
- π₯ If it doesn't work, run the Dialer module through Magisk (root required).
Problem 4: The hardware buttons for resetting are not working.
- π¨ Solution: Check if the buttons are physically damaged (for example, after a fall). Use a hardware test: dial ##6484## in the Phone app.
- βοΈ If the buttons are good, reset the Gestures and button settings to Settings β System β Reset the settings β Reset the gesture settings.