Why Phoenix doesn’t automatically connect to Xiaomi
Mobile operator Phoenix (part of the group “MegaFon”) offers favorable rates for the Internet, but owners of Xiaomi smartphones often face problems when connecting for the first time. APN The Phoenix does not automatically load through SMS-configuration -- you have to type them manually. It's related to the firmware. MIUI, This prevents the installation of profiles from “unverified” operators.
An additional confusion is that Phoenix uses MegaFon's infrastructure, but has its own access parameters. SIM-The Phoenix card in the Redmi Note 12 or POCO X5, The phone may define the network as "MegaFon", but the Internet will not work. In this article, we will discuss 3 ways of setting up (manually, through the Internet). USSD-We will solve common errors such as “No network connection” or “Limited access».
Compatibility check: does Phoenix work on your Xiaomi model?
Before setting up, make sure your smartphone supports Phoenix frequencies. The operator works in the ranges:
- 📶 LTE Band 3 (1800 MHz) – the main one for the Internet;
- 📶 LTE Band 7 (2600 MHz) – additional in cities;
- 📶 3G (2100 MHz – backup channel.
Connection issues are occurring on older Xiaomi models (released before 2019) that don’t support Band 7. For example, Redmi 5 Plus or Mi A1 can “see” the network, but the speed will be limited to 3G. Check the supported frequencies of your model on the Kimovil website (enter the name of the device in the search).
| Xiaomi model | Support for Band 7 (2600 MHz) | Max. Speed on the Phoenix. |
|---|---|---|
| Redmi Note 10/11/12 | ✅ Yes. | up to 150 Mbps |
| POCO X3/X4/X5 | ✅ Yes. | up to 200 Mbps |
| Mi 11 Lite | ❌ No. | Up to 50 Mbps (Band 3 only) |
| Redmi 9A/9C | ❌ No. | up to 21 Mbps (3G) |
⚠️ Note: If your smartphone does not support Band 7, in the network settings (Settings) → SIM-maps and mobile networks → Network type) select "Only" mode LTE (Band 3)" This will prevent the constant switching to 3G, slowing down.
Method 1: Manually configure APN for Phoenix on Xiaomi
This is a universal method that works on all versions of MIUI (including 14 and 15).
- Open the Settings. → SIM-maps and mobile networks.
- Choose. SIM-Phoenix card (if there are two of them).
- Slip on the item "Access Points (APN)."
- In the upper right corner, click "Add" (+ icon).
Fill in the fields with the exact parameters (registration is important!):
- 🔹 Name: Phoenix Internet
- 🔹 APN: internet.phoenix
- 🔹 Username: phoenix
- 🔹 Password: phoenix
- 🔹 Type APN: default,supl (without a space!)
- 🔹 Leave the remaining fields empty or with default values.
The "APN" field is filled in as Internet.phoenix (without spaces)|
Password and username match (phoenix)|
Type APN is listed as default,supl|
The saved access point is selected as active (tick)-->
After preservation:
- Back on the menu. SIM-maps and mobile networks.
- Enable "Mobile Data" and "Data Transfer" (if disabled).
- Reboot your smartphone (required!).
⚠️ Note: If the Internet did not work after the reboot, check if the settings have reset APN. V MIUI 14+ There is a bug: when you restart, the system can return the standard MegaFon profile, in which case, repeat the setting and do not update the firmware until the patch appears.
Method 2: Automatically adjusting through USSD-team
If you manually enter APN It seems difficult to send. USSD-This method works on 80% of Xiaomi models, but may not work on custom firmware (e.g. Xiaomi.EU).
Instructions:
- Open the phone app**.
- Enter the command *105*605#
- Press the call button.
- Wait for SMS with settings (it will come within 1-3 minutes).
- Save the profile and restart the phone.
If the team doesn’t work, try an alternative:
*505#This USSD calls the Phoenix menu, where you can select Internet Settings** (usually numbered 3 or 4).
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If USSD-Teams are not working, check if their app is blocking the "Security" from Xiaomi. → Annexes → Permit management → Autostart and enable Autostart for the Phone app»**.
Method 3: Configure through the My Phoenix app
The official application of the operator simplifies the process, but has limitations:
- 📱 It only works on MIUI 12 and newer;
- 📱 Requires registration in the personal account;
- 📱 It may not support some models. POCO.
Step-by-step:
- Download the My Phoenix app** from Google Play or AppGallery.
- Open it and log in (use the number). SIM-Phoenix cards»).
- Go to the “Services” section → “Internet settings”.
- Click "Install" and confirm permissions.
- After installation, restart the phone.
The app automatically determines the Xiaomi model and selects the optimal APN settings, including MMS settings (if supported by your tariff).However, on some firmware (e.g. Xiaomi.EU), it may request root access - in this case, use the manual method.
Solving Mistakes: What to Do When the Internet Is Not Working
Even after setting up the APN correctly, there can be problems, and let’s look at the typical errors and how to fix them:
| Mistake. | Reason. | Decision |
|---|---|---|
| "No connection to the network." | SIM-The card is not activated or blocked | Call *505# and select Activation. |
| "Restricted access" (exclamation point) | APN settings are incorrect or there is no balance | Check the APN (see Method 1) and balance with *100# |
| The Internet is working, but very slowly. | The phone is connected to 3G instead of 4G | B Settings → SIM-map → Network type select "Only" LTE»** |
| The connection is constantly missing. | Conflict with MIUI energy saving | Turn off “traffic savings” in Settings → Battery |
If none of these methods helped, reset your network settings:
- Go to Settings → About the phone → Reset settings.
- Select “Reset Network Settings”** (don’t reset all settings!).
- After the reboot, reset the APN setting.
What to do if IMEI is missing after the reset?
Optimizing speed: how to speed up mobile Internet on Xiaomi
Even with the right APN settings, the speed can be lower than the stated speed. Here are 5 working ways to speed up the Phoenix Internet:
- 🚀 Turn it off. IPv6: In the settings APN (Settings → SIM-map → Access Points) select the protocol «IPv4»** (IPv6 often brakes on the Phoenix»).
- 🚀 Use it. DNS Google: Same menu on the same menu APN add to the fields DNS 1 and DNS 2 values 8.8.8.8 and 8.8.4.4.
- 🚀 Turn off "Smart Switching": In Settings → SIM-map → Additionally, deactivate the Smart Network Switch option** – it often switches the phone to the phone. 3G.
- 🚀 Reset the modem cache: Enter the command in the engineering menu (#4636##) RADIO OFF, Wait 30 seconds, then RADIO ON.
- 🚀 Update the modem firmware: Check for updates in Settings → The phone. → System update. Phoenix is critical to have a modem firmware no lower than version 2023.05+.
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The most common reason for slow internet on Phoenix is forced to switch to 3G because of the cost savings. disable Traffic Savings in battery settings, even if the phone shows a 4G icon.