How to turn off a Xiaomi phone if it doesn’t respond to buttons

Why Xiaomi Phone is Hanging and What to Do About It

Xiaomi's smartphone freeze is a problem that affects one in five users of the brand. The reasons can be different from overloading RAM to critical firmware failure. Most often, the device "hangs" on the MIUI logo, black screen or completely stops responding to touches and buttons. 80% of cases are to blame for unoptimized applications that conflict with the shell of the system.

But what if the phone doesn't turn off the standard way (pressing the power button)? In this article, we'll look at all the working methods, from secure software to radical hardware. Importantly, some methods can lead to the loss of unsaved data, so try the soft options first.

If you're Redmi, POCO or Mi has been suspended after updating, installing an app or physical damage (falling, getting moisture), the algorithm of actions will be different. 11T Pro to budget Redmi 9A.

Method 1: Forced Reset (Soft Reset)

The safest method that works 60% of the time: it simulates battery extraction, but indiscriminately, and is suitable for all Xiaomi models, including the new Xiaomi 14 and POCO F6.

Instructions:

  • πŸ”„ Press the power button and increase volume at the same time.
  • ⏱️ Hold them for 10-15 seconds (the logo may appear on the screen). MI orbit).
  • πŸ“± Release the buttons when the device vibrates and turns off.
  • πŸ”‹ Wait 30 seconds before turning on (this is important for cache resetting!).

If the phone doesn't respond, try Power + Volume Reduction, which works better on some models (like the Redmi Note 12), which doesn't delete data, but can interrupt background processes.

Remember open applications (if the screen is running)

Disable the charger (if connected)

Make sure your phone has enough charge (at least 10%)

Wait 1 minute after switching off before switching on-->

⚠️ Note: Do not use this method more than 1 time a day. Frequent forced reboots can damage the file system ext4, work-in MIUI.

Method 2: Extract SIM-memory-cards

A little-known but effective trick for hybrid slot models (like the Redmi 10 or the Redmi). POCO X3 Sometimes the freeze is caused by a conflict with SIM-A card or a damaged microSD, which can be retrieved to wake up the system.

How to do this:

  1. Find a tray for SIM-cards (usually on the left end of the device).
  2. Put the paperclip in the hole to remove the tray.
  3. Get all the cards (SIM and microSD).
  4. Wait 20 seconds and insert the tray back without cards.
  5. Try turning on the phone.

If the device is turned on, alternately insert the cards to identify the "culprit." In 15% of cases, the problem lies in a damaged microSD, which the system tries to mount endlessly.

MIUI updates

Installation of the annex

Physical damage (fall, water)

By itself (without apparent reason)-->

Method 3: Connect to a charger (the "wake up battery" method)

If Xiaomi’s phone is stuck at 0% charge or after a full discharge, it may not respond to the buttons due to the power controller lock, in which case β€œpulse” connection to the network will help.

Algorithm:

  • πŸ”Œ Connect the original charger (better with Quick Charge 3.0 support)+).
  • ⏳ Wait 5-7 minutes (even if the light is not on).
  • πŸ”„ Squeeze the power. + Decrease volume by 20 seconds.
  • πŸ“± If the charging icon appears, release the buttons and wait for 5% charge before turning on.

For models with a 5000 mAh battery+ (for example, POCO M5s) The waiting time increases to 10 minutes. If the charging indicator does not appear, try another charger or cable - the problem may be in the damaged one. USB-port.

Xiaomi modelCharging time before reactionRecommended capacity of the ZU
Redmi 9/9A/9C5-8 minutes10W (5V/2A)
POCO X3/X47-10 minutes18W+ (Quick Charge 3.0)
Xiaomi 12/133-5 minutes33W+ (Quick Charge 4+)
Redmi Note 10/116-9 minutes18W–25W

Method 4: Recovery Mode (for power users)

If the phone is turned on but hangs on the MIUI logo or boot animation, it will help to enter recovery mode, which will allow you to reset to factory settings or clear the cache.

How to log in to Recovery Mode:

  1. Turn off the phone (if you don’t respond, use Method 1).
  2. Press Power + Volume Up until the Mi logo appears.
  3. Release the buttons when you see the menu in English/Chinese.
  4. Use the volume buttons for navigation and the power button for selection.

Select from the menu:

  • Wipe Cache Partition – Clearing the cache (safe, data is not deleted).
  • Wipe Data/Factory Reset – Complete reset (delete all data!)
  • Reboot System Now - Reboot System Now

⚠️ Note: On some models (Xiaomi Mi) A1/A2) standard MIUI Recovery is installed by Stock Android Recovery. It has menu items that can vary – look for analogues by keywords ("wipe", "reboot").

What to do if you use Recovery Mode in Chinese?
In the Recovery menu, look for characters like: - (Wipe Data) - reset - (Wipe Cache) - (Reboot) - reboot To navigate, use volume buttons, choose power. If you're afraid of making a mistake, take a picture of the screen and use the Google Lens translator.

Method 5: Battery Removal (for older models with removable battery)

If you have a Xiaomi Redmi 3S, Redmi 4A or other model before 2018, it can have a removable battery.This is the only way to guarantee to turn off the got stuck device.

Instructions:

  1. Remove the back cover (a plastic shoulder blade or mediator will be required).
  2. Carefully tuck the battery into a special thrust film.
  3. Remove the battery for 30 seconds.
  4. Put it back in and turn on the phone.

For models with a non-removable battery (all Xiaomi after 2019), this method is not suitable - you will have to use other methods or contact a service center.

πŸ’‘

If the phone doesn't turn on after the battery is removed, plug it into charging for 10-15 minutes. The power controller could run out completely.

Method 6: Connect to PC and ADB commands (advanced method)

If the phone is detected by a computer but does not respond to buttons, you can try turning it off via Android Debug Bridge (ADB), which requires pre-configuring the debugging over USB.

What you need:

  • πŸ–₯️ Computer with installed ADB-driver.
  • πŸ”Œ Original. USB-cable (better from the set).
  • πŸ“± Included debugging by USB (if you've set it up before).

Terminal commands (Windows/macOS/Linux):

adb devices # Checking the connection of the device


adb shell reboot -p # Attempted software shutdown




adb shell input keyevent 26 # Simulating the power button




adb reboot bootloader # Go to fastboot mode (if the phone doesn't turn off)

If the commands don't work, try:

  • πŸ”„ Reconnect the cable to another USB-port (better) USB 2.0).
  • πŸ”§ Install Xiaomi drivers USB Drivers manually.
  • πŸ“₯ Reset the service ADB: adb kill-server && adb start-server.

⚠️ Attention: If debugging is on USB It wasn't turned on in advance, it won't work. 13/14) default protocol is used MIUI Optimization that blocks the ADB-hoverboard.

Method 7: Contact a service center (if nothing helps)

If the Xiaomi phone does not turn off for more than a day, does not respond to charging and is not determined by a computer, the reasons may be hardware:

  • πŸ”‹ Bloating or short circuiting of the battery (often after falls).
  • πŸ”Œ Damage to the power controller (for example, after moisture is ingested).
  • 🧠 Failure of the processor (overheating, factory defect).
  • πŸ’Ύ Flash memory failure (typical for budget models after 2-3 years of use).

In these cases, self-repair can lead to complete loss of data or failure of the device. Official service centers Xiaomi in Russia and CIS provide free diagnostics with a warranty.

Type of malfunctionCost of repair (β‚½)Date(s)
Battery replacement1 500–3 0001
Repair of the power controller2 500–5 0002–3
Flashing (if the software fails)1 000–2 0001
Replacement of flash memory4 000–8 0003–5

Before the service visit:

  • πŸ“‹ Write it down. IMEI phone (on a box or under a battery).
  • πŸ”’ Make sure your device has Mi Account binding disabled (if the phone locks after repair, unlocking can cost up to 3,000 dollars). β‚½).
  • πŸ“Έ Take a photo of the serial number (under the battery or in Settings) β†’ The phone).

πŸ’‘

If the phone is warranty-free, don't open it yourself! opening the case will void Xiaomi's warranty obligations.

FAQ: Frequent questions about Xiaomi hangouts

My Xiaomi got stuck on the MI logo after the upgrade.
This is a typical problem after OTA-Try: Click the power. + Turn up the volume by 10 seconds for a forced reboot. If it doesn't work, log in to Recovery Mode (instructions in Method 4) and select Wipe Cache Partition. If the phone doesn't turn on, you need to flash it through Fastboot. On Xiaomi.eu models (castomy firmware) after a failure can help install the official MIUI via Mi Flash Tool.
The phone got stuck after the fall. The screen is working, but it doesn't respond to touch. How do you turn it off?
Probably damaged the touchscreen plume or the matrix. USB-mouse-wise OTG-Adapter: You can control your phone and turn it off in the standard way. Use Google's voice assistant (say, "OK, Google, turn it off"). If nothing works, Method 1 (forced reboot). After turning off, do not turn on the device - contact the service for display diagnostics.
Xiaomi doesn't turn off and warm up. What could it be?
Overheating when getting stuck usually indicates: A looped process (e.g., a game or application in the background); battery problems (bloating, short circuit); charging controller failure (if the phone is connected to the network); Urgent action: Turn off the charger. Put the phone on a non-combustible surface (e.g., a ceramic plate); Forced turn off (Meth 1) and let it cool for 30 minutes; If it warms again, immediately into service!
Can I turn off Xiaomi through my computer if it doesn’t respond?
Yes, but only if the debugging was previously included USB. Use commands. ADB (Method 6. If debugging is not enabled, the computer will not be able to send a command to turn off. Alternative: Connect your phone to your PC. Open Device Manager (Windows). Find your Xiaomi in the list, right-click and select Disable the device. This will interrupt the power. USB-port and can force the phone to restart.
When you turn off, the phone doesn't turn on.
Possible causes and solutions: Cause Solution Battery Discharge Connect to charge for 15-20 minutes, then try to turn it on. bootloader Failure Power + Volume Down to log into Fastboot, then re-flash the device. Short circuit Don't turn it on! Take to service the risk of damage to the motherboard. After the update, log into Recovery and make Wipe Data (data will be deleted!). If the phone vibrates, but doesn't turn on, there's a problem in the display or plume. If there's no reaction at all, a battery or board malfunction.