Recovery of Xiaomi Mi Account without phone number: step-by-step instructions

Losing access to Mi Account is one of the most frustrating situations for Xiaomi, Redmi or POCO smartphone owners. If you don’t remember the password and the phone number associated with the account is unavailable (lost, blocked or owned by another person), standard recovery methods will not work, but this does not mean that the account is lost forever.

In this article, we will discuss all possible ways to restore a Mi Account without a phone number, from official (via email and Xiaomi support) to technical (using ADB, resetting via Fastboot). It is important to understand that success depends on several factors: the availability of a backup email, the status of the account (whether it is blocked for suspicious activity), the device model and the version of MIUI. Some methods require unlocking the bootloader, others – contacting the support team with proof of ownership.

If you are ready to act on your own, proceed to the instructions below. If you doubt your abilities, it is better to immediately go to the section about appealing for Xiaomi in order not to aggravate the situation (for example, permanently blocking the account after several failed attempts to enter a password).

Why is the phone number recovery not working?

Mi Account was originally designed with security as a priority, so linking to a phone number is just one way to authenticate it.

• 📱 Number untied – you or the previous owner of the device deleted it from the account.
• 🔒 SIM card blocked – the operator temporarily suspended services (for example, for non-payment).
• 🔄 The number changed the owner – you bought a used phone, and the previous owner did not untie his number.
• 🚫 Xiaomi suspected fraud and restricted access to all recovery methods.

In addition, since 2022, Xiaomi has tightened its security policy: now to restore a number requires not only an SMS code, but also an email confirmation (if it was tied), if there is no mail, the system automatically rejects the request.

⚠️ Note: If you bought the phone with your hands and the seller did not untie his Mi Account, recovery without his participation is almost impossible. In this case, the only way out is to contact the previous owner or provide proof of purchase in support of Xiaomi (check, contract).

Method 1: Recovery via email (if it is linked)

The easiest and most official method is to use the backup email you gave when you signed up, and even if you don't remember it, try to remember all the possible addresses you might have used.

Instructions:

1. Go to the Mi Account login page: account.xiaomi.com.
2. Click Forgot Password? → Select Restore via email.
3. Enter the intended email and check the mailbox - a letter should come with a link to reset the password.
4. If there is no email, check the Spam folder or try another address.

If the email is not linked or you do not have access to it, proceed to the next method.

Check the Spam or Promotion folder (in Gmail)

Make sure that the email is entered without typos.

Try to restore access to the mail (if you forgot the password)

Use another browser or device to send a request-->

Method 2: Using Mi Cloud (if the device is connected to Wi-Fi)

If your Xiaomi smartphone is connected to the Internet and synced with Mi Cloud, you can try to restore access through the web interface of the cloud service.

• 🌐 The device is connected to Wi-Fi or mobile network.
• 🔄 Data synchronization with Mi Cloud enabled.
• 📱 Your phone doesn’t have a lock password (or you remember it).

Algorithm of action:

1. Go to Mi Cloud: i.mi.com.
2. Enter the username (email or phone number) from Mi Account → Press Forgot the password?.
3. Choose Restore through the device (if this option is available).
4. On the phone screen will appear a notification asking to confirm the recovery – agree.
5. Follow the instructions on the site to create a new password.

⚠️ Note: If the device is enabled Find Device, after several failed login attempts, Xiaomi can block the account for 24 hours, in which case the re-restore request will be available only after a day.

💡

If you have a lock password on your phone but you have forgotten it, try unlocking the device through Find Mi Device (if you have activated it before).

Method 3: Reset password through ADB (for advanced users)

If standard methods don’t work, try resetting your Mi Account password via ADB (Android Debug Bridge), which is only suitable for devices with unlocked bootloader and USB debugging enabled. If you’ve never activated Developer Options, the method won’t work.

Requirements:

• 🖥️ Computer with Android installed SDK Platform-Tools.
• 📱 USB-cable (preferably original).
• 🔧 Included debugging by USB phone-on.

Instructions:

1. Connect your phone to your PC and open the command prompt (cmd in Windows or Terminal in macOS/Linux).
2. Enter the command to check the connection: adb devices If the device appears in the list, go further.
3. Execute the command to open the ADB shell: adb shell
4. Enter the command to reset the Mi Account password: pm clear com.xiaomi.account This command clears the Mi Account application data, but does not guarantee a 100% password reset. Some devices may need to re-enter data after rebooting.
5. Restart your phone and try to log in again (the system may suggest you create a new password).

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Method 4: Delete your Mi Account via Fastboot (Risk!)

If ADB didn't help, you can try to delete Mi Account via Fastboot mode.This method only works on devices with the bootloader unlocked and can result in complete data loss or phone "brick" use it at your own risk!

Preparation:

• 🔌 Make sure the battery is 50% or more charged.
• 🖥️ Install Xiaomi and Mi Unlock Tool drivers.
• 📥 Download Fastboot firmware for your model from the site MIUI Downloads.

Step-by-step:

1. Turn off the phone and press Volume Down + Power to log into the Fastboot.
2. Connect the device to the PC and check its detection by the command: fastboot devices
3. Download the script to delete the Mi Account (for example, Bypass_Mi_Account) Follow the instructions in the repository.
4. Run the command to unlock the bootloader (if it is locked): fastboot oem unlock Attention! This will erase all data on the device.
5. Run a script to delete your account (usually a file) remove_mi_account.bat sh).
6. After successful execution, restart the phone.

⚠️ Note: On new devices (Xiaomi) 13/14, Redmi Note 12 This method often results in a hard-brick (total phone failure) before trying to check the compatibility of your model on the forums. XDA Developers or 4PDA.

Method 5: Calling for Xiaomi Support (Official Method)

If all previous methods failed, the only legitimate option is to contact Xiaomi’s support team, which is the longest, but also the safest method, especially if the account is blocked for suspicious activity.

What will be required:

• 📄 Documents for the device (check, warranty card, box with IMEI).
• 📧 Email that may have been linked to an account.
• 📅 Date of purchase and place of purchase (shop, marketplace).
• 📱 IMEI Devices (you can find out on the box or via the command *#06# on another phone if yours is blocked).

How to make a request:

1. Go to the support page: mi.com/support/contact.
2. Choose Mi Account. → Forgot Password/Account Locked.
3. Fill out the form by specifying: Device model. IMEI. Approximate date of account registration. Reason for blocking (e.g., "phone number lost").

Attach scans or photo documents (check, passport, box with IMEI).

Send a request and wait for a response (usually 3-7 days).

If the request is approved, you will be given an unblocking instruction or reset your password manually, and in rare cases, you may need to visit a service center.

💡

Xiaomi support rarely helps with the recovery of accounts on used devices. If you are not the first owner of the phone, the chances of success are minimal - it is better to negotiate with the seller or to accept the need to reset through Fastboot (with loss of data).

Alternative methods (if nothing helps)

If all formal and technical methods are exhausted, radical measures remain, and they are only suitable in extreme cases when access to an account is critical (for example, if you are tied to purchases from the Mi Store or Mi Cloud data).

Option 1: Buying an account from a previous owner

If you bought a phone with your hands and the seller did not untidy his Mi Account, you can try:

• 📞 Contact the seller and offer to buy out the account (usually worth it). 500-2000 ruble).
• 📧 Ask him to send a request to delete the account from the device through his personal account.

Option 2: Use of separation services

There are services on the Internet that offer to unlock Mi Account for money (from 1000 to 5000 rubles).

• 💸 High probability of fraud (many “snap” simply take prepayment and disappear).
• 🔒 Accounts can be permanently blocked after unsuccessful attempts.
• 📵 The warranty on the device will be cancelled.

Option 3: Complete reset via EDL (for power users)

EDL (Emergency Download Mode) allows you to flash the device at a low level, bypassing locks.

• 🖥️ PC with Mi Flash Pro or QFil.
• 📥 Firmware in.mbn format for your model.
• 🔧 EDL cable or testpoints for entry.

This method requires deep knowledge and often leads to loss of IMEI or other problems.

Frequent Questions (FAQ)