Forgot the username from Mi Account or bought a used Xiaomi, Redmi or POCO smartphone with a previous owner’s account attached? Without knowing this data, you will not be able to use key functions: contact synchronization, Mi Cloud storage, and in the worst case, even unlock the device after a reset. In this article, we will discuss all the current ways to verify Mi Account in 2026, including methods for locked phones and devices without access to settings.
Xiaomi official data shows that more than 30 percent of support requests are related to Mi Account login issues, ranging from trivial forgetfulness to buying black market devices where previous owners didn’t untie their accounts. It’s important to understand that you can’t just “delete” or “bypass” a link — it violates Xiaomi’s security policy.
1. How to check Mi Account through phone settings (if device unlocked)
The easiest way is to use the smartphone's settings menu, which is suitable if the phone is on, not locked by a pattern lock./PIN-code and you have access to the main menu.
Instructions:
- 📱 Open the Settings app (cog icon on the home screen).
- 👤 Scroll down and select About Phone (on some models – About Device).
- 🔍 Find the Mi Account or Xiaomi Account line – here will be the email or phone number associated with the device.
- 📋 On some firmware (MIUI 14+) The path may be different: Settings → Accounts and synchronization → Mi Account.
If this section displays the words "Not logged in" or "Login" on the phone, it means there is no linked account on the phone, but be careful: sometimes after resetting the old Mi Account remains in the system, but does not appear in the interface - we will discuss this later.
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If the settings show someone else’s email, but you can’t log out (the exit button is inactive), this is a sign of activation of the Find Device function. In this case, unlocking is possible only through the previous owner or the official Xiaomi service.
2. check Mi Account through the official website of Xiaomi (by IMEI)
If your phone is locked or you can’t get into settings, use IMEI. This method works even for devices that are turned off, but requires knowing the phone’s unique ID.
How to find IMEI:
- 📦 Look at the box of the device — usually IMEI indicated on a sticker next to the barcode.
- 📱 Type *#06# on the phone keyboard and a window will appear with IMEI (if the phone is on).
- 🔋 In some models IMEI duplicated under the battery (for devices with removable battery).
Next:
- Go to the official checkout page: account.xiaomi.com.
- Choose the Russian language (in the upper right corner).
- Click Forgot Password? → Check the status of the device.
- Enter your phone’s IMEI and captcha, and the system will show if it is tied to your Mi Account device, and indicate an email (partially hidden).
What to do if the site does not show email?
3. Method for locked phones: Fastboot mode
If the smartphone is locked with a pattern lock or PIN-If you can get into Fastboot Mode, try the following method. It won't show the email directly, but it will help confirm the presence of the anchor.
Step-by-step:
- Turn off the phone.
- Press the Power + Volume button down for 10-15 seconds at the same time until the Fastboot logo appears.
- Connect your phone to your PC through USB-cable.
- Download and install the Mi Flash Tool (the official utility from Xiaomi).
- In the program, click Refresh – if your phone appears in the Device bar, it means that it is tied to Mi Account (even if the email does not appear).
Install the drivers. ADB PC-only|Download the Mi Flash Tool from the official website|Use the original. USB-cable|Disable the antivirus (it can block the utility)-->
⚠️ Note: If the phone requires authorization in Fastboot Mode (this device is locked), this means that the device is tied to Mi Account, and you will need to enter the username / password of the previous owner to unlock it.
4. Check through the application “Find Device” (Find Device)
If the Find My iPhone feature is enabled, you can try to recognize the associated account through the web version of the service, which works in 60% of cases, unless the previous owner has disabled the geolocation.
Algorithm of action:
- Go to the website: i.mi.com.
- Press Enter. → Forgot the password?.
- In the email input field, try to enter possible combinations (for example, if you know a part of the previous owner’s login).
- If the system gives an error This device is tied to another account, then you are on the right path.
🔍 Hint: Often owners use email in the format name.surname@mail.ru nickname@gmail.com. Try the standard combinations with the previous owner's name (if you know it).
Alternative methods: through SIM-map and support
If all previous methods have failed, there are two options: SIM-Map (only for some models) and appeal for Xiaomi.
| Method | Suitable for | Required data | Time of verification |
|---|---|---|---|
| Checking through SIM | Xiaomi Mi 5/6, Redmi Note 4/5 | Phone number linked to the account | 5-10 minutes |
| Appeal of support | All models. | IMEI, check/purchase agreement | 3-7 days |
| Checking through Mi Home | Xiaomi Smart Devices | Gadget serial number | 1-2 minutes |
To verify via SIM:
- 📞 Put it in. SIM-Card with a number that may have been linked to your account.
- 🔄 Reboot the phone.
- 📩 If a notification appears on the lock screen SMS From Mi Cloud, this number is linked to Mi Account.
⚠️ Note: Xiaomi support can request proof of purchase (check, contract, warranty card). Without these documents, the chances of unlocking are minimal - the company strictly monitors the security of accounts.
Using phone settings | By IMEI on Xiaomi| Through Fastboot Mode| Through Find Device|Another way-->
6. Frequent mistakes and how to avoid them
When trying to learn Mi Account, users often encounter typical problems, and here are the most common ones and solutions:
- 🚫 Error: "Device not found" when checking IMEI. Solution: Make sure you enter the correct IMEI (Check on the box or via *#06#. Some dual-SIM models have two IMEI — try them both.
- 🔒 Error: Phone requires password after reset.Solution: This means the device is tied to Mi Account.Without previous owner data, unlocking is only possible through the service center.
- ⚠️ Mistake: Xiaomi says "Too many tries" on site Solution: Wait 24 hours or use another IP-address (e.g. through VPN).
Another common problem is buying a phone from a black market where the previous owner didn’t untie the account, in which case even official Xiaomi support doesn’t always help, and the only way out is to contact the seller and demand the data to unlock (or refund the money).
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If you bought a used Xiaomi phone, always check your Mi Account status before you pay. Ask the seller to show you Settings → Mi Account and log out with you. This will save you 90% of the problems in the future.