How to find out or reset the password from Mi Account Xiaomi: all the ways of 2026

Mi Account’s forgotten password is one of the most common problems with Xiaomi’s smartphone, smartwatch, and other devices, and without access to your account, you won’t be able to use cloud storage, synchronize data, and in some cases even unlock your device after resetting. Fortunately, the company has provided several ways to restore access, including official tools and workarounds for difficult situations.

In this article, we will look at all the current methods, from standard recovery via email or phone to little-known tricks using backup codes and support. It is important to understand that some methods require prior preparation (for example, linking backup email), so their effectiveness depends on how well in advance you set up your Mi Account. If access is lost completely, do not despair: even in this case, there are chances to regain control of the account.

We warn you in advance that attempts to hack someone else’s Mi Account or use illegal services to reset your password can result in device lock and loss of warranty. All of the methods described below are legal and approved by Xiaomi, but their success depends on your situation.

1. Standard password recovery through the official Xiaomi website

This is the most reliable and recommended method if you have access to a linked email or phone number, which takes no more than 5 minutes and works for most users.

1. Go to the recovery page: open your browser and enter account.xiaomi.com. click Log in, then select Forgot your password.
2. Select the recovery method: the system will offer to restore access via email, phone number or backup email (if it was specified during registration).
3. Identity: The email or phone you select will receive a confirmation code, enter it in the appropriate field.
4. Create a new password: Create a strong password (at least 8 characters, with capital letters and numbers) and save it in the password manager.

If you don't remember which email or phone is linked to your account, try to remember which address you used when you first set up your Xiaomi smartphone. Often it's a corporate email or an old inbox you haven't checked in a long time. At the very least, check the Spam folder - sometimes emails from Xiaomi get there.

Is there a backup email linked to the account?|Is there access? SIM-number-card|Has your account been blocked for suspicious activity?|Have you tried to log in through another browser (sometimes it helps)

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An important nuance: if the system requires you to enter an old password when you restore it, but you do not remember it, select the option “I do not remember the password” (usually this appears after 2-3 unsuccessful attempts), in which case you will have to confirm the identity through additional questions (for example, the date of creation of the account or the model of the first associated device).

2. Recovery via backup email or phone

If the primary method didn’t work, check if the Mi Account settings include a backup email or an additional phone number, a method that often saves you when the primary email isn’t available (for example, if you’re no longer using the inbox).

Instructions:

• 📧 On the password recovery page, select “Use backup email” (if the option is available).
• 📱 If there is no backup email, try to recover using the linked phone number. SMS It may be delayed (up to 10 minutes).
• 🔒 Once confirmed, you will be asked to create a new password. Use a combination you have not yet used for this account.

If backup email is not available, try to remember if you have linked other services like Google or Facebook to your Xiaomi account, and in some cases, you can log in through these platforms if you have previously set up sync.

Standard recovery via email| Recovery via phone | Appeal in support of Xiaomi| None of the above | Another way

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⚠️ Warning: If you see a message on your phone when you recover, “This number is not linked to your account,” check if you have changed your account. SIM-Xiaomi links your account to a specific number, not a device. If the number changes, try to recover via email.

3. Use of backup recovery codes

Few people know, but Xiaomi allows you to generate one-time backup codes to restore access. If you created such codes in advance (for example, when setting up two-factor authentication), they can be used instead of a password.

The codes are a set of 8 digits separated by hyphens (e.g. 1234-5678-9012-3456).

• 📄 In the form of a paper (if you have it on paper).
• 💾 In the file MiAccount_BackupCodes.txt on a computer or in a cloud storage.
• 📱 In notes or password manager (if you saved them there).

To use the code:

1. Go to the Mi Account login page.
2. Instead of a password, select the option “Login with a backup code”.
3. Enter one of the saved codes (each code can only be used once).

If the codes are lost, you can't recover them, you'll have to use other methods. However, once you've successfully logged in, immediately generate new backup codes in your security settings. Go to Mi Account → Security → Backup Codes.

4.Recovery through a Xiaomi tethered device

If you have a smartphone, tablet or other Xiaomi device on hand that is already logged in to your Mi Account, you can reset your password directly from it.This method works even without access to an email or phone, but requires physical access to the device.

Instructions for smartphones:

1. Open Settings → Xiaomi account.
2. Slip on your avatar or email at the top of the screen.
3. Choose Security → Change of password.
4. The system can request a current password, and if you don't remember it, click "Forgot your password?" and follow the instructions on the screen.
5. Confirm the action through a fingerprint, pattern lock or PIN-device code (if configured).

For smartwatches or fitness bracelets Mi Band procedure is similar, but the path in the menu may be different. For example, in Mi Band 7 you need to go to Profile → Mi Account → Account Management.

⚠️ Warning: If the device has been reset to factory settings, this method will not work, and it is also not available if the smartphone has Reset Protection enabled (FRP) And you don't remember the pattern lock.

5. Calling for Xiaomi: When Nothing Helps

If all previous methods have failed, the last chance is to contact official Xiaomi support, which is suitable in cases where:

• 🔐 You don't remember. email/phone and do not have access to the connected devices.
• 🚫 Account blocked for suspicious activity.
• 📱 Device locked after reset (requires sign-in to Mi Account).

To increase the chances of a successful recovery, prepare the following data:

• 📇 IMEI devices (can be recognized through a box or sticker under the battery).
• 📅 Approximate date of account creation.
• 📱 Model of the first device associated with the account.
• 💳 The last 4 digits of a bank card, if it was tied for purchases in the Mi Store.

Methods of communication with support:

1. Chat on the official website: go to the support page and select the "Mi Account" section.
2. Email: Email support@xiaomi.com with the subject line "Account Recovery" and the email should be in English or Chinese.
3. Hotline: for Russia - 8 800 700-01-23 (free call).

The timeframe for processing the request is 3 to 7 days, and in some cases, support may request additional evidence (such as a photo of an IMEI device box or a purchase check), if an account has been created for a long time and no payment data is attached to it, the chances of recovery are reduced.

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If Xiaomi support fails to restore, try to contact again via another channel (e.g., chat first, then email), sometimes different carriers make different decisions on the same request.

Alternative methods: risks and warnings

Offers to “hack” or “bypass” Mi Accounts via third-party services or programs can be found online, and we strongly discourage using such methods for several reasons:

• 🚨 Device lock: Xiaomi could permanently block IMEI Your smartphone, making it a brick».
• 💸 Fraud: Most password resetting “services” are phishing sites that steal bank card details.
• 📵 Warranty Loss: Any unofficial intervention will void the warranty on the device.

If you do decide to take a chance, the only relatively safe way to do this is to use the Mi Account Unlock Tool (the official post-reset unlock tool), but it only works if:

• 🔓 The device is locked after hard reset and requires a sign-in to Mi Account.
• 📅 Since the last authorization in the account has passed no more than 30 days.
• 📱 You have access to SIM-The card that was in the device at the time of locking.

To use the tool:

1. Download Mi Unlock Tool from Xiaomi’s official website (link: en.miui.com/unlock).
2. Connect the locked device to the PC in Fastboot mode (press Power + Volume Down when the phone is off).
3. Follow the instructions of the program. You will need to enter the account information to which the device was associated.

⚠️ Note: Using the Mi Unlock Tool will reset all data on the device. If there were important files on the smartphone, their recovery will not be possible).

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Official methods of recovery (via email, phone or support) are the only safe way to return access to Mi Account.

7 How to Protect Your Mi Account from Future Loss

To avoid the problem of forgotten passwords again, follow these tips:

• 🔐 Use a password manager (such as Bitwarden or 1Password) For storing data from Mi Account.
• 📧 Link backup email that you actively use (not corporate email!).
• 📱 Set up two-factor authentication in your account security settings.
• 📝 Save your backup codes in a safe place (e.g., in an encrypted file on a cloud drive).
• 🔄 Regularly update your password (every 6 months) and do not use it for other services.

We also recommend untethering unnecessary devices from your account, for example, if you are selling an old Xiaomi smartphone, make sure to:

1. Go to Settings → Xiaomi Account → Security → Device Management.
2. Find the device you want to untie and tap “Delete”.
3. Perform a reset on the device itself (Settings → About Phone → Resetting).

This will prevent the device from being blocked for the new owner and protect your account from unauthorized access.

Frequently Asked Questions (FAQ)