How to find your Xiaomi Mi Account by phone number through your computer: 3 proven ways

Forgot your Mi Account login and can't log in on a Xiaomi, Redmi or POCO smartphone? Things get complicated if the device is locked and the login data is lost. Fortunately, you can retrieve access via a computer using the linked phone number. In this article, we'll look at all the working methods of recognizing your Mi Account by number, from official services to alternative solutions.

It's important to understand that Xiaomi doesn't provide a direct "find login by phone" feature on its website, but there are workarounds. We've analyzed current ways for 2026, given the changes in the company's security policy. If you previously linked a number to an account, the chances of success are high. If not, additional data (for example, IMEI devices or backup mail) will be required.

Why you can’t just find an Mi Account by phone number

Many users mistakenly believe that it is enough to enter a number in the search bar Mi Cloud, and the system will show the attached email. In practice, Xiaomi did not implement this feature for security reasons.

• 🔒 Protection against hacking: open access to the login by number would make it easier to steal accounts.
• 📱 Multi-user devices: multiple MI accounts can be linked to a single number (e.g., family members).
• 🌍 Regional restrictions: In some countries (e.g. China) local number is required to register, making identification difficult.

However, the phone number remains the primary tool for retrieving access, and if you forget your login, but remember your phone, you can use it to reset your password or get a hint about your linked email.

⚠️ Note: If you bought a Xiaomi smartphone with your hands, the previous owner could not untie your Mi Account. In this case, the recovery by phone number will not work – you will need to contact the seller or contact the proof of purchase for support.

Method 1: Recovery through the official Mi Account website

The most reliable method is to use the recovery function on account.xiaomi.com.

1. Go to the login page and select Forgot your password.
2. Enter the phone number associated with your account (specify the country code, for example +7 9XX XXX XXX).
3. Click Get the code - the phone will receive an SMS with a 6-digit number.
4. Enter the code on the site. If the number is confirmed, the system will show a masked email (for example, v***n@example.com).

This works even if you don't remember the username, but you remember the phone, and the key is that the number must be verified in the account before, and if you've changed the phone or not tied it, it won't work.

Phone number linked to Mi Account|The device is connected to the Internet|SMS-messages are not blocked by the operator|The computer is offline. VPN (can block SMS)

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Method 2: Checking through Mi Cloud on your computer

If you have access to a locked device (for example, it requires a password from a Mi Account), you can try to find out the login through Mi Cloud on your PC.

1. Connect your smartphone to your computer through USB-cable.
2. Open your browser and go to i.mi.com.
3. Click Login and select Forgotten Login?
4. Enter the phone number – the system can show a hint with the first letter of the email or the last digits of the number.

This method doesn’t always work, but it sometimes helps to remember the login. If the device doesn’t connect to the Mi Cloud, try using a different browser or clearing the cache.

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If you log in to Mi Cloud, you get a “Device not found” error, check if you have synchronization enabled in your smartphone settings (Settings → Mi Account → Mi Cloud → Synchronization).

Method 3: Using IMEI to search for an account

If previous methods have failed, you can try to find an Mi Account through the IMEI of your device, which is suitable if:

• 📱 You have a smartphone box (it is indicated there). IMEI).
• 🔧 You can take it out. SIM-map and look IMEI under the battery (on older models).
• 💻 You know how to run the command line on a PC.

Instructions:

1. Find out your Xiaomi IMEI (you can dial *#06# on your phone keyboard if the device is not locked).
2. Go to IMEI.info and enter the code.
3. Check the device information – sometimes it shows a linked Mi Account (unless the data is hidden).

⚠️ Note: Not all services show account data IMEI. If a site offers “unblocking for money”, it is a scam – Xiaomi does not provide such services through third-party resources.

What to do if your phone number is not linked to your account

If you've never confirmed a number in your Mi Account, it's going to be harder to restore access.

• 📧 Try to remember the backup email that was indicated during registration.
• 📱 Check other Xiaomi devices (tablets, smart watches) – it may have a login saved there.
• 📄 Find checks or boxes from devices – sometimes emails are listed in warranty documents.

If nothing works, you can only ask Xiaomi to support you with proof of ownership of the device (check, IMEI, photo box).

Through the official website|Through the Mi Cloud|Po Po Po IMEI|He's been supporting me.|Nothing helped.-->

How to Protect Your Mi Account from Loss in the Future

To avoid access problems, follow simple rules:

1. Link to your account several ways to restore: email, phone number, backup email.
2. Enable two-factor authentication in your Mi Account settings.
3. Save your login and password in your password manager (e.g. Google Password Manager or 1Password).
4. Check active sessions regularly in Settings → Mi Account → Account Management.

If you sell a Xiaomi device, be sure to log out of your Mi Account and reset to factory settings, otherwise the new owner may face lockdown.

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Even if you do not use Mi Cloud services, the Mi Account associated with the device remains active and can lock the device after resetting.

Frequent errors in retrieving MI accounts

Users often make mistakes that make the recovery process more difficult, and here are the most common ones:

• 📵 Use of the VPN: Some Xiaomi services block access from foreign countries IP.
• ⏳ Multiple entry attempts: After 5 failed attempts, the account is temporarily blocked.
• 📧 Incorrect email format: the system distinguishes between a register (e.g., a user)@Example.com ≠ user@example.com).
• 🔄 Resetting your device without logging out: This activates the Mi Cloud protection.

If you encounter a “This device is locked” error after reset, it means that the device has FRP activated, in which case you can only restore access through the original Mi Account.

FAQ: Answers to Frequent Questions