How to completely delete Mi Account with Xiaomi Redmi 5: official and alternative methods

Linking the device to a Mi Account is a standard security feature on all Xiaomi smartphones, including the Redmi 5. It protects data when you lose your phone, but often becomes a problem: when you buy a used device, if you forget your password or you need to transfer the gadget to another person. Unlike the new models with MIUI 14+, Redmi 5 (released in 2017), the procedure for deleting an account is nuanced due to the outdated version of the firmware and the lack of support for modern methods of unlocking.

This article covers all the current ways to delete Mi Account with Xiaomi Redmi 5, including official (with confirmation of the SMS/Posts, bypasses (via Fastboot and EDL), And we'll look at the risks of each option, the tools we need, and we'll give you checklists to prepare. 5 soft-locked 5 Failed attempts to enter a password – its circumvention requires specific actions.

1. Officially delete Mi Account via settings (if phone unlocked)

The safest way to delete your account is to delete it directly from your phone's menu, which is suitable if:

• 📱 You remember the password from your Mi Account or have access to your linked email/SMS.
• 🔓 Phone not locked after reset (Factory Reset Protection not activated).
• 📶 The device is connected to the Internet (required for synchronization).

Step-by-step:

1. Open Settings → Accounts → Mi Account.
2. Slip the account icon at the top of the screen.
3. Select Account Management → Delete the account.
4. Enter the password from the Mi Account and confirm the deletion through SMS/mail.
5. Wait until the synchronization is complete (it can take up to 5 minutes).

⚠️ Note: Redmi 5 with older firmware MIUI 10 After deleting the account, a "ghost" link may remain. To eliminate it, reset to factory settings (Settings) → Additionally. → Recovery and reset) after deleting the account.

Battery charge > 50%|Stable Internet connection (Wi-Fi/mobile)|Password from Mi Account or access to mail/SMS|Backup of data (photos, contacts, messages)

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2. Delete Mi Account via Xiaomi website (if phone is lost or blocked)

If you don't have physical access to Redmi 5, but you remember the Mi Account data, you can remove the device's association remotely, which works even if the phone is off or in another city.

Instructions:

1. Go to account.xiaomi.com and log in.
2. In the Devices section, find your Redmi 5 (can be displayed as santoni, the model’s code name).
3. Click on three dots next to the device and select Remove the device.
4. Confirm the action via SMS or email.

After that, the binding will be removed, but the phone itself may still have a request to enter the Mi Account data when you turn on the next time.

• 🔄 Reset through Recovery (clip the Volume)+ + Power with the phone turned off).
• 📱 When you first enable, select Skip in the Mi Account login window (if it appears).

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If your device is not displayed on Xiaomi, check if you have changed your account password since the last time you synced your phone, in which case the link is stored locally on the device and can only be deleted via a reset to Fastboot.

3.Fastboot reset: Delete Mi Account without password

If you don't remember the Mi Account password and your phone is locked after being reset, the only way to work is to use Fastboot mode, USB-cable and special tools, but suitable for Redmi 5 on any version MIUI.

Important: the procedure erases all data on the phone, including photos and apps, and there is a risk of a "brick" if you interrupt the process.

Step-by-step:

1. Download and install ADB/Fastboot Tools on PC.
2. Download Mi Unlock Tool (official utility from Xiaomi).
3. Turn off Redmi 5 and turn the volume down.− + Food to enter the Fastboot (the image of a hare in a hat-eared hat will appear).
4. Connect your phone to your PC and start the Mi Unlock Tool.
5. Sign in to the tool under the same Mi Account that is linked to the phone (if you do not remember the data – this method will not work).
6. Follow the instructions of the program to unlock the bootloader.
7. After unlocking, run your phone with clean firmware through Fastboot using the command: fastboot flash all [name file firmware].tgz

⚠️ Attention: Redmi 5 with firmware MIUI 9 and below after unlocking the bootloader, it may take a 72-hour wait before the firmware.This is Xiaomi's restriction for theft protection.If the phone is locked after being reset, this timer is only reset by a full firmware reflash.

Official removal via settings | Through Xiaomi|Fastboot + Mi Unlock Tool|Firmware via EDL|I haven't tried it yet

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4. bypass Mi Account after reset (if phone is blocked)

If you reset Redmi 5 to factory settings and you see a Mi Account request when you turn on that you don't remember, you'll need one of the following methods. Importantly, these methods don't work on all versions of MIUI and may require multiple attempts.

Method 1: Using a vulnerability in MIUI 9-10

On the old firmware Redmi 5 there is a loophole through the emergency call:

1. On the lock screen, tap the emergency call.
2. Enter ##4636## (test menu).
3. Go to Phone Information → Menu (three dots) → Reset UI.
4. After rebooting the interface, try to login to Settings → Accounts and add a new Google account.

Method 2: Firmware through TestPoint (for power users)

If Fastboot doesn’t work, you can try activating it. EDL-TestPoint mode, which is a special contact on the phone board, requires disassembly and soldering, so it's recommended only if other methods have failed.

5. Frequent mistakes and how to avoid them

When you delete a Mi Account with Redmi 5, users often face typical problems, and here are the most common ones and ways to solve them:

• 🔌 "Cannot connect to Xiaomi server – check the Internet connection (turn off) VPN) And try another browser. On your PC, use the Mi Unlock Tool with administrator permissions.
• ⏳ "Waiting. 72/168/360 "Hours" is a limitation of Xiaomi. It can only be circumvented by flashing through Fastboot with complete erase (fastboot erase userdata).
• 🔒 "Device not unlocked – if you previously unlocked the bootloader, but now it is locked again, repeat the procedure in Mi Unlock Tool with the same account.
• 📱 "After the reset, the Mi Account is required again, so the binding is saved in the persist section. Solution: Fastboot flash all).

⚠️ Attention: Redmi 5 with firmware MIUI 11+ After 5 failed attempts to enter the password, the soft lock is activated, in which case the phone will require a wait of 24 hours before a new attempt. EDL.

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If your phone is locked after being reset, never enter random passwords - this will only increase the waiting time for unlocking.

6. Alternative methods: contacting the Xiaomi service center

If independent methods did not help, you can contact the official service center Xiaomi.

• 📄 Check or box from the phone (proof of purchase).
• 🆔 Passport of the owner (if the phone is bought in your name).
• 📧 Access to the email associated with the Mi Account (if any).

The service center can remove the link to the account in 1-3 days, but:

• ✅ Guaranteed result (without the risk of a brick).
• ❌ Paid service (from 1000 to 3000 rubles depending on the region).
• ❌ Not all centers are running outdated models (Redmi) 5Released 2017).

Before visiting, check by phone if they provide an unlock service for Redmi 5. In some cities, older models require sending the device to a central service center (for example, in Moscow).

FAQ: Answers to Frequent Questions