How to Reset Mi Account on Xiaomi if You Don’t Have Phone Access: The Complete 2026 Guide

Why Mi Account is blocking your phone and what to do if your device is not available

Forgotten password, stolen smartphone or screen breakdown – situations where access to Xiaomi or Redmi is blocked due to a tied Mi Account. The protection system activates factory lock (FRP) after resetting if the account was not untied in advance. Unlike Google Account, which can be bypassed through fastboot, Mi Account is integrated at the firmware level and requires a comprehensive approach.

The problem becomes more complicated if the phone is not turned on, broken or in third parties. Standard methods of entering a password or confirming by SMS become unavailable. In this article, 5 proven ways to delete Mi Account without physical access to the device, including official and alternative solutions. Importantly, some methods may violate the terms of Xiaomi's user agreement, so use them at your own risk.

Before you start, make sure you have at least one of the following data:

✔ Login (email/phone from Mi Account

✔ Backup email or number for recovery

✔ Checks or box from the device (to contact the service)

✔ Access to a computer with Windows/Linux

Method 1: Recover access through the official Mi Account website

If you remember an email or phone that is linked to your account but you can't enter a password on a locked device, the first step is to restore access through the web interface, which works even without physical access to your smartphone.

Go to account.xiaomi.com/pass/forgetPassword and the system will prompt you to enter an email/phone and then send:

• 📧 Reset password link to backup email (if specified)
• 📱 Confirmation code for the linked phone number (if) SIM-card)
• 🔑 Security issues (if they were previously set up)

Once the password is successfully restored, access to all Xiaomi services, including the locked device, will automatically be unlocked. However, if the phone was reset to factory settings after locking, you will need to additionally link your account via Settings → Mi Account on another Xiaomi device.

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If you don’t remember the backup email, try entering your primary account address in the recovery field – the system can show a backup mask (e.g. v***@gmail.com).

Method 2: Delete Mi Account via Mi Unlock Tool (for unlocked bootloader)

This method is suitable if you have physical access to a phone turned off (for example, a broken screen, but the device is turned on in fastboot mode). Xiaomi officially allows unlocking the bootloader through the Mi Unlock Tool utility, but the process requires preparation:

Download Mi Unlock Tool from the official website |Install ADB/Fastboot drivers |Connect your phone to your PC in fastboot mode (clamp Power + Vol-) |Authorize to Mi Account on PC (same account on your phone) |Wait 72–168 hours (if the account is new)

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Step-by-step:

1. Download the Mi Unlock Tool and install it on PC.
2. Turn the phone into fastboot mode: Turn off the device, then press Power + Vol- for 10 seconds.
3. Connect your phone to your PC through USB-cable (preferably original).
4. Launch the Mi Unlock Tool, log in to the same Mi Account that is attached to your phone.
5. Press Unlock and wait until the process is complete (it can take up to 10 minutes).

Once you unlock the bootloader, you can flash the device through fastboot with Mi Account removed. The official firmware without linking to the account is available on MIUI Downloads.

Method 3: Bypassing the lock via EDS Mode (for advanced users)

EDS Mode (Emergency Download Mode) is a hidden firmware mode that allows you to bypass the Mi Account lock on some Xiaomi and Redmi models. The method requires technical skills and is suitable for devices on Qualcomm processors (for example, Redmi Note 9 Pro, Poco X3).

You'll need:

• 🖥️ Windows computer 10/11
• 🔌 Cable USB (better-than-original)
• 📦 Firmware for your model (.tgz format)
• 🛠️ QFil or Mi Flash Tool

Algorithm of action:

1. Download the firmware for your model from the Xiaomi Firmware Updater website.
2. Unpack the archive and find the file. prog_emmc_firehose_*.mbn.
3. Transfer your phone to EDS Mode: adb reboot edl If ADB is not available, use Testpoint (closing contacts on the board - requires disassembly!).
4. In the Mi Flash Tool, select the unpacked firmware and press Flash.

⚠️ Note: Incorrect Firmware in the EDS Mode can turn a phone into a brick, a method only recommended for advanced users or service centers.

Method 4: Contact Xiaomi Service Center (official method)

If the self-propelled attempts fail, the only legal way is to contact an authorized service center. Xiaomi provides an unlock service if there is evidence of ownership of the device.

What will be required:

• 📄 Check or warranty card (original or copy)
• 📦 Phone box (with serial number)
• 🆔 Passport of the holder (to confirm the identity)
• 📧 Access to email linked to Mi Account

The procedure takes from 3 to 10 working days, the cost of the service varies from 1,500 to 5,000 rubles depending on the model and region, in some cases, the service center may require you to pay for unlocking the bootloader (about 1,000 rubles).

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Officially unlocking through the service is the only method that does not violate the warranty conditions and does not lead to data loss (if the phone is serviceable).

List of authorized Xiaomi service centers in Russia:

• 📍 Moscow: 12 centres
• 📍 St. Petersburg: 5 centers
• 📍 Regions: check out mi.com

Method 5: Alternative methods (at your own risk)

If the official methods did not help, there are non-warranty methods of bypassing the Mi Account lock on the network, which are suitable for devices that have already been reset to factory settings, but require account confirmation.

• ⚠️ Loss of guarantee
• ⚠️ Possible brick (inoperability) of the phone
• ⚠️ Violation of Xiaomi’s User Agreement

Use the following tools (at your own risk!):

• 🔧 Mi Account Bypass Tool – a tool for bypassing ADB (It works on older versions. MIUI)
• 🔧 SP Flash Tool – for firmware devices on MediaTek (requires auth and scatter files)
• 🔧 Deep Flash Cable - homemade cable for entering the EDS Mode without Testpoint

Example of ADB bypass command (operates on MIUI 10-12):

adb shell am start -n com.lbe.security.miui/com.lbe.security.ui.UnlockGesturePasswordActivity


adb shell input text "your password" & & & adb shell input keyevent 66

⚠️ Note: Most alternative methods stop working after updates MIUI. For example, bypassing TalkBack, popular in 2020-2021, is now blocked on all devices with a mobile phone. MIUI 13+.

What to do if nothing helps: Selling or disposing of a device

If all attempts to unlock failed, there are two options:

1. Even a locked Xiaomi can be sold for 20 to 50 percent of the market value, and customers use these devices to:

Recycling

UtilVtor

Before selling it is mandatory:

• 📝 Delete. SIM-card and memory card (if available)
• 🔄 Reset settings via Recovery Mode (click Power) + Vol+)
• 📋 Keep the serial number (on the box or under the battery) for possible police contact (if the phone is stolen)

FAQ: Frequent questions about unlocking Mi Account