A forgotten password from a Xiaomi scooter can turn a utility vehicle into a useless load of metal. Especially offensive when the device is working, but locking does not allow you to use it. Fortunately, the manufacturer has provided several ways to restore access, from standard procedures through the official application to hardware manipulation of the control board.
In this article, we will discuss all the current methods of unlocking for popular models: Mijia M365, Pro, Pro 2, 1S, Essential and Electric Scooter 3/4. It is important to understand that some methods require technical skills or contact a service center - we will honestly warn about the risks and difficulties of each option. If you are not confident in your abilities, it is better to entrust the procedure to professionals.
Let us proceed to a detailed analysis of each method - from the simplest to the most complex.
1.Reset password through the official Mi Home app
The safest and most recommended way is to use the recovery feature in the Mi Home app, which works if the scooter was previously linked to your Xiaomi account and you still have access to your email or phone for confirmation.
Algorithm of action:
- 📱 Open the Mi Home app on your smartphone (available for Android and iOS).
- 🔍 In the top menu, select the Profile tab → My devices.
- 🛴 Find your scooter on the list (for example, Mijia). M365) and tap him.
- ⚙️ Go to the Device Settings → Security → Password reset.
- 📧 Confirm the action through SMS or email (depending on your account settings).
- 🔑 Enter the new password twice and save the changes.
If the scooter is not displayed in the list of devices, try:
- Update the Mi Home app to the latest version.
- Reconnect the scooter to the application via Bluetooth (hold the power button for 5 seconds to enable pairing mode).
- Check if the scooter is linked to another account (for example, if you bought used).
Make sure the scooter is at least 20% charged |
Connect your phone to the Internet (Wi-Fi or mobile data) |
Update the Mi Home app in the App Store/Google Play|
Check that the scooter is within a radius of 5 meters from the phone-->
⚠️ Warning: If the scooter was bought by hand and tied to someone else's account, this method will not work, in which case you will need a hardware reset or help from a service center.
2. Hardware reset via button on control board
When software methods fail, you have to physically reset the scooter settings, which is suitable for most Xiaomi models, but requires disassembly of the body and electronics, and without experience, it is better not to take risks, because an error can lead to a failure of the controller.
Step-by-step:
- Turn off the power: Turn off the scooter and disconnect the battery (unscrew 4 screws on the bottom cover and gently turn off the battery connector).
- Remove the top cover: Unscrew 6 screws (usually under a cross screwdriver) and remove the plastic panel.
- Find a control board: It's under the steering wheel, next to the battery, and look for a little circular button that says RESET or RST.
- Reset: Press and hold the RESET button for 10-15 seconds (you can use tweezers or a toothpick).
- Collect the scooter: Connect the battery, close the lid and lock the screws.
Once reset, the scooter will return to factory settings, including deleting the password, but this method also erases:
- 📊 Travel statistics (mileage, average speed).
- 🔧 Individual settings (Eco/Sports mode, speed limit).
- 🔄 Link to Xiaomi account (re-pairing required).
What to do if the RESET button is missing?
| Model scooter | Location of the RESET button | Features of discharge |
|---|---|---|
| Mijia M365 | Under the wheel, on the main board | Battery shutdown required |
| Xiaomi Pro / Pro 2 | Next to the power connector. | Sometimes replaced by contact points for closure |
| Xiaomi 1S | Under the battery cover | The button can be hidden under the heat pad. |
| Electric Scooter 3/4 | On the back of the paycheck | Complete disassembly of the hull is required |
⚠️ Warning: Don't touch the board with your bare hands - static electricity can damage it. Use an antistatic bracelet or at least touch a grounded object before work.
3. Reset via service codes (for advanced users)
Some Xiaomi models support unlocking through service commands that are entered when you connect the scooter to the computer. This method requires special software and UART-TTL cable, but allows you to bypass the password without disassembling.
Tools required:
- 💻 Windows computer 10/11 Linux.
- 🔌 USB-to-TTL adapter (e.g., USB-to-TTL, CP2102 or FT232RL).
- 🔧 Putty or Screen (for the purposes of Linux/Mac).
- 📄 Firmware for your model (you can download on the Xiaomi forums).
Instructions:
- Connect the TTL adapter to the scooter port (sealing: TX → RX, RX → TX, GND → GND).
- Start Putty, select the COM port (speed 115200 baht).
- Turn on the scooter and type the command: AT+RESET=FACTORY
- Confirm the reset (it may be necessary to enter code 1234 or 0000).
- Reload the scooter with the power button.
List of supported teams:
- 🔄 AT+RESET=FACTORY — full-reset to factory settings.
- 🔒 AT+UNLOCK=PASS — Deletion of password (requires confirmation).
- 📡 AT+BLE=ON — Bluetooth-enabled.
💡
Before connecting the TTL adapter, be sure to check the voltage! most Xiaomi scooters boards run on 3.3V - connecting the 5V adapter can burn the controller.
⚠️ Warning: Incorrect command entry may cause loss of communication with the control board. If the scooter does not turn on after reset, you will need to flash through ST-Link.
Through the Mi Home| app
Hardware reset (button) RESET)|
Service codes (TTL)|
Contacted the service center |
I haven't tried it yet.-->
4. Contact the Xiaomi Service Center
If the self-propelled attempts fail, the most reliable option is to contact an authorized service center, which is especially true for new models (Electric Scooter 4 Pro, Scooter X), where the manufacturer has tightened protection against unauthorized dumping.
What will be required to unlock:
- 📄 Check or warranty card (if the scooter is guaranteed).
- 🆔 Passport of the owner (to confirm ownership).
- 📱 Phone with a Xiaomi account tied (if any).
Average prices for services (in Moscow, 2026):
| Service | Cost (₽) | Time limit for implementation |
|---|---|---|
| Password reset (without disassembly) | 800–1 500 | 1 day |
| Disassembly hardware reset | 1 500–2 500 | 1-2 days |
| Controller flashing | 2 000–4 000 | 2-3 days |
| Recovery after a failed reset | 3 000–6 000 | 3-5 days |
Where to look for service centers:
- 🌍 Xiaomi official website (Support section) → Service centres).
- 📍 Google Maps or 2GIS (search for “Xiaomi Scooters Service»).
- 🛠️ Owner forums (e.g, 4PDA Xiaomi Community).
5. Alternative ways of unlocking
If standard methods don't work, you can try workarounds, which are less reliable, but sometimes help in desperate situations.
Method 1: Update the firmware
Some users report that the software update via Mi Home resets the password.
- Connect the scooter to the app.
- Go to the device settings → Update the firmware.
- If a new version is available, install it.
- After rebooting, try connecting without a password.
Method 2: Replacement of control board
The last option is to buy a new fee (about 3000-5000). ₽ It's going to solve the problem, but it's going to be expensive, if the scooter is old and other methods don't work.
Method 3: Using Third-Party Applications
There are some unofficial tools like ScooterHacking Utility or XiaoFlasher that promise to reset your password.
- 🚫 Ability to block Xiaomi account for using uncertified software.
- 💥 Failure of the controller with incorrect firmware.
- 🔓 Loss of guarantee.
Where to download firmware for Xiaomi scooters?
6.How to avoid blocking in the future
To avoid the problem of forgotten passwords again, follow the following simple rules:
- 📝 Write your password to a secure location (for example, to the KeePass password manager or 1Password).
- 🔄 Regularly update the firmware – in new versions, bugs with locks are often fixed.
- 🔗 Link the scooter to your Xiaomi account – this will make it easier to restore access.
- 🛠️ Do not buy used scooters without resetting - there is a high risk of getting a device tied to someone else's account.
If you often forget passwords, you can:
- 🔢 Use simple code (e.g. 1234 or 0000) but this reduces security.
- 📱 Set up fingerprint unlock (available in some models via Mi Home).
- 🔑 Enable automatic phone connection (then no password is required each time you turn on).
💡
The most reliable way to avoid blocking is to link the scooter to your Xiaomi account and enable two-factor authentication, and even if you forget your password, you can restore it via email or SMS.