A forgotten password from your Mi Account can become a serious problem: without it, you will not be able to use many of the features of a Xiaomi, Redmi or POCO smartphone. From synchronizing contacts to installing apps, everything requires authorization. Worse, after resetting the settings to the factory, the device can request account data to unlock, turning into a βbrickβ.
In this article, we will discuss all the current ways to reset your Mi Account password, from official methods through Xiaomiβs website to alternative solutions for cases where standard options do not work. Importantly, some methods require preparation (for example, mail or phone number binding), so if you are reading this PARANY, set up backup methods to restore your Mi Account profile right away, which will save you hours of nerves in the future.
1. Official password reset via Xiaomi website
The safest and most recommended way is to use the recovery function on the official website, which is suitable if you have access to a linked mail or phone number.
Go to account.xiaomi.com/pass/forgetPassword, and the system will prompt you to enter your login (email/phone) and then send a confirmation code.
- π§ Enter the code from the letter or SMS (depending on the method of recovery chosen).
- π Create a new password (minimum 8 characters, with capital letters and numbers).
- π± Confirm password change β the system can request additional verification via the Mi Account app on another device.
If you don't remember the linked email, try entering all possible login options (including old addresses). The system will tell you if there is an account with such an email. SIM-cards that may have been linked to the device.
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If you use email on the @mi.com domain, check the Spam folder β emails from Xiaomi often get there because of the strict filters of some email services.
2. Recovery via Mi Account app on another device
If you have a second Xiaomi smartphone (or tablet) where you are already logged in to the same Mi Account, you can reset your password through the Mi Account app:
- Open the Settings. β Mi Account.
- Slip on the profile avatar in the upper right corner.
- Select Account Management β Security β Password.
- The system will ask for the current password β press Forgot the password?
- Follow the instructions (confirmation via email/SMS is required).
This method is convenient because it doesn't require capitche input and it goes faster than a website, but it only works if you have access to another authorized device, and if you don't, move on to the next one.
3. Reset password through Xiaomi support
If standard methods donβt work (e.g., no email or number), you can call Xiaomiβs support.Itβs a lengthy process, but sometimes the only official way to get access back.
You will need to:
- π Checks or warranty documents on the device (proof of possession).
- π± IMEI Smartphone (you can find out via *#06# or on the box).
- π Date of purchase and first attached mail/phone (if you remember).
Support may be sought:
- π Through the form on the site: mi.com/support (Select the region and theme of "Mi AccountΒ»).
- π By phone (numbers for Russia and CIS: +7 495 783-78-37 or 8 800 555-05-35).
- π’ Official Service Center (addresses can be found through the SCC map).
β οΈ Note: Xiaomi support may request a photo of the box with IMEI If you don't have proof of ownership, you're unlikely to recover your account, and you're also prepared for the 3 to 14 days that may take you to do this.
What if support fails to restore?
4.Alternative methods: Fastboot reset (for advanced)
If the official methods did not help, and the device is locked after resetting, you can try to delete the Mi Account through Fastboot mode. This method is suitable for models on Qualcomm processors (for example, Redmi Note 10 Pro, POCO X3 Pro, Mi 11) and requires an unlocked bootloader.
You'll need:
- π» Computer with drivers installed ADB/Fastboot.
- π Cable USB (preferably original).
- π₯ Mi Flash Unlock (download from official website).
- π§ Unlocked bootloader (if not, you will have to wait) 7-15 Days of Approval from Xiaomi).
Step-by-step:
- Turn off your smartphone and press the Power button + Volume down to enter the Fastboot.
- Connect the device to your PC and start Mi Flash Unlock.
- Sign in to the same Mi Account that is linked to the phone.
- Press Unlock and wait for the process to be completed.
- Once you unlock the bootloader, use the command: fastboot erase frp to reset FRP (Factory Reset Protection).
β οΈ Note: This method deletes all data on the device and can result in account locking if you are not the owner.It also doesn't work on some models (e.g. Redmi Note 9 Pro with Mediatek processor!
Make sure that:
| Downloaded Mi Flash Unlock from the official website
| Install ADB/Fastboot drivers on PC
| Data backup is done (unless the phone is locked)
| Battery charge > 50%
|Access to mail linked to Mi Account-->
5. bypassing Mi Account through EDL mode (extreme case)
If all previous methods have failed, the last option is the EDL Download Mode, which is suitable for Qualcomm processor devices and requires special equipment (EDL cable or test-point).
The essence of the method:
- Transfer the smartphone to EDL mode (through a combination of buttons or closing contacts on the board).
- Connect to a PC and flash clean firmware without binding to a Mi Account using the Mi Flash Tool.
- Use modified persist.img files to bypass the lock.
Warnings:
- π¨ This method violates the warranty and can lead to complete failure of the device.
- π§ Requires soldering iron skills (for test-point) or purchase EDL cable (~1000-2000 ruble.).
- βοΈ On some models (e.g. Xiaomi) 12T) bypassing Mi Account through EDL locked-in.
| Model of the device | Support for EDL | Risks. |
|---|---|---|
| Redmi Note 8/9/10 | Yeah (Qualcomm) | Possible soft-brick. |
| POCO F3/X3 Pro | Yeah (Qualcomm) | Authorization is required in Mi Flash |
| Mi 11/12 | Partially (depends on firmware) | High risk of blocking IMEI |
| Redmi with Mediatek (e.g. Note 8T) | No. | Other methods (SP Flash Tool) are required |
If you are not sure about your skills, it is better to consult specialists. The cost of bypassing your Mi Account through EDL in service centers (unofficial) is 1500-4000 rubles, depending on the model.
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EDL mode is a nuclear method that should only be used if other methods are exhausted, suitable for advanced users and requires a deep understanding of the firmware process.
6 How to avoid Mi Account problems in the future
To avoid getting blocked again, follow these guidelines:
- π Link both email and phone number to your account, and this will give you two ways to recover.
- π Write your password in a secure location (such as in Bitwarden or KeePass password manager).
- π Regularly (every 3-6 months) update your password to reduce the risk of hacking.
- π± Do not sell or transfer the device without first logging out of your Mi Account and resetting your settings.
- π‘οΈ Enable two-factor authentication in your account security settings.
It's also useful to know:
- π Once you reset your settings to Xiaomi, the device can request Mi Account details even if you disabled it. FRP (Factory Reset Protection).
- π± On some models (for example, Redmi Note 11) after 5 failed attempts to enter a password, the account is blocked for 24 hours.
- π If you change devices frequently, create a backup Mi Account without important data to test.
Remember: Mi accounts are not just logins for Xiaomi services, but also the key to unlock the bootloader, cloud backups, and even some camera features (for example, the key to unlocking the bootloader, AI-Xiaomi 13 Ultra modes, treat it as responsibly as a bank account.