A forgotten password on a Xiaomi electric scooter can turn a utility vehicle into a useless load of metal. Especially unpleasant when the device is locked in the middle of a trip or after a long downtime. Fortunately, the manufacturer has provided several ways to unlock, from official to engineering. In this article, we will discuss all the current methods of resetting passwords on the models M365, Pro 2, 1S, Essential and others, including hidden features that are not written in the instructions.
It's important to understand that the procedure varies depending on the firmware version and the type of lock. BMS-controller 6.0+ And on older models, even physical battery shutdowns sometimes help, and we tested all of these on real devices and weeded out outdated tips that no longer work in 2026.
If you are not sure about your scooter model, check it by the serial number on the official Xiaomi website or in the Mi Home mobile application. This will help you avoid errors when choosing how to unlock. Also prepare the charger - some methods require a full battery charge.
1.Official reset via the Mi Home app
The safest and most recommended way is to use the Mi Home app, which is suitable for most models released after 2019 and does not require disassembling the scooter, the main condition is that the device must be linked to your Xiaomi account before blocking.
If the scooter has previously synced with the application, follow the instructions:
- π± Open Mi Home and go to the Profile section β My devices.
- π Find your scooter in the list (e.g. Mi Electric Scooter Pro 2).
- βοΈ Slip on the settings icon (cogs) and select Reset password.
- π Enter a new 4-digit code and confirm the action.
If the scooter is not displayed in the list of devices, try:
- π Update the application to the latest version.
- πΆ Make sure that Bluetooth is on and the scooter is within a radius of 5 meters.
- π Connect the charger β sometimes unlocking is only possible when charged >30%.
β οΈ Note: If the scooter was bought with hands and tied to someone else's account, this method will not work).
Log in to Xiaomi account to which the scooter is tied
Make sure that the Mi Home version is no older than 6.5.400
Turn on Bluetooth and GPS on your phone
Charge the scooter to a minimum of 20%
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2. Reset password through button combination (for older models)
The first batch of Xiaomi M365 and M365 Pro scooters (until 2020) sometimes run hardware reset via physical buttons, which does not require an app, but is not suitable for all firmware. Before starting, make sure that the scooter is turned off and disconnected from charging.
Step-by-step:
- Press the power button and the brake button at the same time.
- Hold them for 10-15 seconds until the blue light lights up.
- Release the buttons and immediately press the power button 3 times in a row.
- Wait for the sound signal (squeak) β this means that the password is reset to 0000.
If the indicator flashes red, it means:
- π Battery charge below 10% β connect charging.
- π Firmware older than 1.5.4 β method not supported.
- π οΈ Controller Failed β Requires Repair.
β οΈ Note: On Pro 2 and later, this combination can lead to a lock on the controller. If the scooter stops turning on after manipulation, contact the service center.
What if the scooter does not respond to the button combination?
3. Unlock through the engineering menu (for advanced users)
If standard methods don't work, you can try logging into the service menu of the scooter, which requires accuracy and is only suitable for users willing to take risks, and an error in actions can lead to a complete lockdown of the controller.
Instructions for models with BMS 5.0-6.2:
- Turn off the scooter and wait 30 seconds.
- Press the power button + brake button + gas button at the same time.
- Hold for 8-10 seconds until the green light flashes.
- Release all buttons and press the power button 1 time - you will be taken to the engineering menu.
- Use the gas button for navigation and the brake button to select the Reset Password.
Once reset, the password will be 1234 or 0000. If the menu does not open:
- π Try to connect the charger during manipulations.
- π± Check the firmware version through Mi Home β on versions above 2.1.6, the engineering menu is blocked.
| Model scooter | Does it support the engineering menu? | Standard password after reset |
|---|---|---|
| Xiaomi M365 (2018β2019) | Yes. | 0000 |
| Xiaomi Pro 2 (2020) | Yes (firmware only <2.0.5) | 1234 |
| Xiaomi 1S (2021+) | No. | β |
| Xiaomi Essential | Yes (with limitations) | 0000 or 5678 |
π‘
If you go into the engineering menu and the scooter makes a double beep, it means that the controller is locked. Don't try to continue, contact the service.
4. Flashing of the controller (last resort)
If all the previous methods failed, you have to reflash the controller, which is a radical method that requires special equipment (ST-Link or USB-TTL adapter) and knowledge of electronics, and the wrong firmware can disable the scooter without the possibility of recovery.
What you'll need:
- π₯οΈ Windows computer 10/11.
- π Adapter ST-Link V2 or FT232RL.
- π Firmware for your model (you can download on the forums Xiaomi Today or 4PDA).
- π§ Screwdriver for disassembling the controller.
Instructions:
- Disassemble the scooter and find the controller board (usually under the deck).
- Connect ST-Link to the SWD connector on the board.
- Run the ST-Link Utility program and run the firmware dump.
- Collect the scooter and perform a reset.
β οΈ Warning: Flashing will void the warranty and may result in loss of features (e.g., shutting down cruise control or speed limiting).If you are unsure of your skills, it is best to consult a specialist.
Button combination
Mi Home appendix
Engineering menu
Controller flashing
I haven't tried it yet.
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5. Contact the Xiaomi Service Center
If self-unlocking attempts fail, the most reliable solution is to contact an official service center, especially for new models (Xiaomi 4 Pro, Electric Scooter 3), where the manufacturer has strengthened protection against unauthorized access.
What needs to be done:
- π Prepare checks or a warranty card (if the scooter is guaranteed).
- π± Bring a phone with the Mi Home app and account details.
- π§ Check with support if pre-registration is required.
The cost of unlocking the service varies from 1,000 to 3,000 rubles, depending on the model and the complexity of the work. In some cases, you may need to replace the controller (from 5,000 rubles).
| Town | Average price of unlocking | Time limit for implementation |
|---|---|---|
| Moscow | 1 500β2 500 β½ | 1-2 days |
| St. Petersburg | 1 200β2 000 β½ | 1-3 days |
| Regions | 1 000β3 000 β½ | 2-5 days |
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The official service is the only legal way to unlock Xiaomi scooters with firmware 7.0+, where all alternative methods of resetting are disabled.
6.How to avoid blocking in the future
To avoid the problem of forgotten passwords again, follow the following simple rules:
- π Use a memorial code (such as date of birth or last 4 digits of a phone number).
- π± Link the scooter to the Xiaomi account in Mi Home β this will make it easier to unlock.
- π Write down your password in a secure location (for example, in your phoneβs encryption notes).
- π Regularly update the firmware β in new versions, bugs with locks have been fixed.
We also recommend:
- π‘οΈ Enable two-factor authentication in your Xiaomi account.
- π§ Save the serial number of the scooter (located under the deck) - it will be needed to appeal for support.
- π Avoiding the battery completely discharge β this can lead to resetting settings.
If you often forget passwords, consider buying a biometric unlock scooter (e.g., Xiaomi Electric Scooter 4 Ultra supports fingerprint unlocking via the app).