How to reset Xiaomi Redmi 9 to factory settings if you can not go to the menu

Why Standard Resetting Through Settings May Not Be Available

Resetting the settings on Xiaomi Redmi 9 via Settings β†’ About Phone β†’ Resetting is the easiest way to get the device back to factory status. But what if the screen is locked, the phone is stuck on the MIUI logo, or the system does not respond to touch? In such cases, alternative methods are required that do not require access to the main interface.

Reasons why you may need to reset without entering the menu:

  • πŸ”’ A forgotten pattern lock, PIN-lock-screen code.
  • 🦠 Infection with viruses that block access to settings.
  • πŸ”„ Bootloop: Infinite boot after a failed update MIUI.
  • πŸ“± System freeze on Redmi logo or black screen.
  • 🚫 Error "Unfortunately, Settings has stopped" when trying to open the settings.

In this article, we will look at 5 proven ways to reset Redmi 9 (Redmi 9A/9C/9T/9 Power models) without having to go to the menu. All methods work on MIUI 12-14 firmware and do not require root rights. Importantly, the reset will remove all data from internal memory, including photos, contacts and applications. If the phone is synchronized with Mi Account, some data (for example, contacts) can be restored after authorization.

πŸ“Š Why You Needed to Reset Redmi 9?
Forgot my password.
Phone's getting stuck.
Viruses or advertising
Failed update
Another option

Method 1: Hard Reset with Recovery Mode (most versatile)

Recovery Mode is a built-in menu on all Xiaomi smartphones that allows you to reset even when the screen is locked. Redmi 9 uses stock Recovery from MIUI, which supports Russian.

How to log in to Recovery Mode:

  1. Turn off the phone with a long press of the power button (10-15 seconds).
  2. Press Volume Up + Power at the same time and hold for 5-7 seconds until the Mi logo appears.
  3. Release the buttons and in a few seconds the Recovery menu will open.

Follow the instructions:

  • πŸ”„ Use the up/down Volume buttons for navigation, Power for selection.
  • 🌐 Select the language (if available) – usually English or Russian.
  • 🧹 Go to Wipe Data β†’ Wipe All Data (or Wipe All Data) β†’ Erase everything).
  • πŸ”˜ Confirm the action by choosing Confirm.
  • πŸ”„ After completion, select Reboot. β†’ Reboot to System.

It takes 2-5 minutes, and the phone will reboot and suggest that you set it up as new, if you request to enter your Mi Account after the reset (FRP-blocking), you will need authorization with the data of the last associated account.

Turn off the phone from charging.

Make sure that the battery charge is > 30%

Prepare the data for the Mi Account (if it was linked)

Backup important files (if the phone is partially working)-->

Method 2: Reset via Fastboot (if Recovery is not available)

If Recovery Mode doesn't open or gives an error, you can use Fastboot mode. This method requires connecting the phone to your computer and installing ADB/Fastboot drivers.

Step-by-step:

  1. Install Platform Tools on PC (includes fastboot).
  2. Turn off Redmi 9 and press Volume Down + Power before the screen with the rabbit and the Fastboot inscription appears.
  3. Connect your phone to your computer via USB.
  4. Open the command line in the folder with fastboot and do:
fastboot devices

(Your device serial number should be displayed. If not, check the driver.)

fastboot erase userdata


fastboot erase cache




fastboot reboot

These commands will completely clear the partition with user data and cache. Phone reboot in factory condition. Attention: the method does not work if the Mi Account protection is enabled (you need to enter a login / password after reset).

What if the fastboot can’t see the device?
1.Install Xiaomi drivers USB Drivers from the official website. 2. Try another one. USB-cable (preferably original). 3. Switch the port USB on a computer (e.g. with USB 3.0 on USB In Device Manager, check if there is an exclamation point next to the Android Bootloader Interface.

Method 3: Reset via Mi Flash Tool (for firmware and unlock)

If the phone doesn't even turn on in Recovery/Fastboot, you'll still have a full flashing option via the Mi Flash Tool, which will delete all data, including firmware, and install a clean MIUI.

  • πŸ’» Windows computer.
  • πŸ”Œ Cable USB (original).
  • πŸ“₯ Firmware for Redmi 9 (download from the official website).
  • πŸ”§ The Mi Flash Tool.

Instructions:

  1. Unpack the firmware (.tgz) in a folder without Cyrillic characters.
  2. Install the Mi Flash Tool and run on behalf of the administrator.
  3. Turn off the phone and transfer to Fastboot (Loudness down + Power).
  4. Connect Redmi 9 to PC – the program should be determined COM-port.
  5. In Mi Flash Tool, click Select, specify the folder with the firmware.
  6. Select Clean All mode and press Flash.

It takes 5-10 minutes, and when it's done, it automatically restarts, and it also helps if you:

  • πŸ”„ The phone is stuck in bootloop (cyclical reboot).
  • πŸ“± The screen does not respond to touch (the sensor does not work).
  • 🚫 System damaged by viruses or failed rooting.

⚠️ Note: Firmware via Mi Flash Tool will reset all settings, including binding to Mi Account.If the phone was locked through Find Device, after firmware may require proof of ownership.

Method 4: Hidden codes for resetting (if the phone is partially working)

If Redmi 9 is enabled but not set, you can try special service codes that work only when the interface is active (even if the screen is locked but the desktop is visible).

Try these combinations:

Code.Action.Note
##7780##Soft reset (saves media files)It does not work on new versions of MIUI.
*2767*3855#Hard discharge (full cleaning)Requires confirmation.
##4636##Test menuYou can start the reset via Usage Statistics.
##7378423##Resetting network settingsHelps with communication problems

How to enter the code on a locked screen:

  1. On the lock screen, tap the Emergency Call (or Emergency Call).
  2. Enter any number (e.g. 112) and press the Call.
  3. In the dial box, enter the service code (e.g. *2767*3855#) and press Call.

⚠️ Attention: Codes *2767*3855# and ##7780## may not work MIUI 13–14 If nothing happens after you enter the code, try other ways.

Method 5: Reset via Find Device (if the phone is online)

If Redmi 9 is connected to the Internet and linked to Mi Account, you can reset remotely via Find Device.

  • πŸ“Ά The device must be online (connected to Wi-Fi or mobile network).
  • πŸ”‘ You should know the username/password from the Mi Account linked to the phone.
  • πŸ“ Find Device must be activated in the settings.

Instructions:

  1. Go to i.mi.com and log in.
  2. In the list of devices, select your Redmi 9.
  3. Click on Erase Data (Erase Data).
  4. Confirm the action via SMS or email.

The reset will start the next time the phone connects to the Internet, and it can take up to 30 minutes, and when it's done, it will restart and be ready to set up.

1. whether data transfer or Wi-Fi on the device is enabled.

2. Is the function disabled in the settings (Settings β†’ Mi Account β†’ Find Device)

3. Has the password from Mi Account changed (re-authorization is required on the phone).-->

What to do if the reset does not help

In rare cases, even after a reset, Redmi 9 may continue to malfunction.

Problem.Possible causeDecision
After reset, asks for Mi AccountFRP-blocking activatedEnter your last account or contact Xiaomi for support
The phone will not turn on after resettingFirmware or battery damagedTry charging for 30 minutes or swipe through Fastboot
Sensor doesn't work after resetHardware malfunction or damage to the plumeContact the service center.
There is a β€œNo Command” error in RecoveryRecovery section damagedRecovery is available via fastboot flash recovery.img

If none of these methods worked, the problem may be the hardware (e.g., damaged eMMC memory or power controller).

  • πŸ”§ Contact an authorized Xiaomi service center.
  • πŸ”„ Try to flash the phone through EDL Mode (requires an authorized Xiaomi account).
  • πŸ“± Check warranty status by serial number (on the box or under the battery).

πŸ’‘

If the phone doesn't respond to any combination of buttons, the cause may be a discharged battery. Connect the charge for 15-20 minutes and try to reset again.

FAQ: Frequent questions about Redmi 9 reset

Can I reset Redmi 9 without losing data?
No. Any reset via Recovery, Fastboot, or service codes removes all data from internal memory. The only way to save files is to connect the phone to the PC in MTP mode (if unlockable), or to remove the memory card (if stored on it).
The phone asks for the old password after the reset.
This is FRP-blocking (Factory Reset Protection). To unlock Redmi 9, you need to enter the Mi Account data, which was tied to the phone before the reset. If you do not remember the password, restore it through the official website. Alternative methods of bypassing FRP often require root rights or special software (for example, Mi Account Unlock Tool), but using them can violate the warranty.
After the reset, the phone can't see. SIM-What's the matter?
Probable causes: Software failure - try inserting SIM to another phone to check its performance. Incorrect network settings - go to Settings β†’ SIM-maps and mobile networks, and select the operator manually. SIM Does not work on any phone, contact the operator for a replacement. IMEI (rarely) - check IMEI using the code *#06#. If it is missing, you will need to firmware the module.
How to reset Redmi 9 if the volume buttons are not working?
If the physical buttons are broken, try: Connect USB-keyboard OTG-Adapter - in Recovery you can navigate the keys Up/down and Enter. ADB (if USB-Debugging was included earlier: adb reboot recovery adb shell -- wipe_data If nothing helps, only the firmware remains through Fastboot/EDL (PC required).
I dropped my phone, but it's still slowing down.
Possible causes: πŸ”‹ Worn-out battery - check battery health through ##4636## (Battery Information section). < 80%, replace the battery. πŸ“‰ Overheating of the processor - clean the phone of dust, replace the heat paste (in the service). πŸ› οΈ The memory of eMMC is damaged, which is typical for heavy-duty phones, and only a chip replacement will help. πŸ“± Installed unstable firmware - swipe the official MIUI If the brakes appear after reset, try calibrating the battery: completely discharge the phone, then charge to 100% without interruptions.