Resetting Xiaomi Mi Robot Vacuum to factory settings is a procedure that can be required in a variety of situations, from preparing a device for sale to fixing software failures. However, not all users are aware that there are several ways to reset, each of which works in certain conditions. Moreover, some models (for example, Xiaomi Robot Vacuum-Mop 2 Lite or Mi Robot Vacuum-Mop P) have unique nuances, ignoring which can lead to incomplete reset or even lock the device.
In this article, we will look at all the current methods of resetting, from the standard through the Mi Home app to hardware manipulation of buttons and hidden engineering commands, pay special attention to common errors that cause the reset to be incorrect, and give recommendations for restoring the vacuum cleaner after the procedure, if your robot assistant has become glitchy, does not respond to commands or requires reassignment to a new account, here you will find a solution.
Before you start resetting, make sure that the problem really requires drastic measures. Sometimes it is enough to restart the device or update the firmware. But if you are firmly determined to return the vacuum cleaner to the factory settings, follow the instructions below, given the model of your Xiaomi Vacuum and the firmware version.
1. When you need a reset: 7 obvious and non-obvious reasons
Many users resort to reset only in extreme cases, unaware that this procedure can solve a number of problems, and here are the key situations in which you should consider the option of completely resetting the settings:
โ Preparing to sell or transfer to another user: Without a reset, the new owner will not be able to link the vacuum cleaner to his Mi Home account, and your personal data (such as cleaning history or voice commands) will remain in the deviceโs memory.
โ If the robot vacuum cleaner is getting stuck on the boot, doesn't respond to buttons, or constantly loses connection to Wi-Fi, resetting often helps restore stability. Especially relevant for models with firmware below 3.5.8, where there were massive bugs with connection.
โ Mapping errors: When Xiaomi Vacuum starts to build a map of a room incorrectly (for example, โlosesโ a room or draws walls where there are none), the reset clears the cache of navigation data.
โ Changing the region or server of Mi Home. When moving to another country, you may need to link to another server (for example, from mi.com to mi.com). mi.com/ru). Without resetting, it's impossible to do that.
โ Locking after a failed update. If the firmware crashes during the upgrade, the vacuum cleaner may get stuck in recovery mode, in which case the hardware reset through the buttons is the only way to bring the device back to life without having to go to the service.
โ Conflicts with third applications: Some users connect Xiaomi Vacuum to alternative smart home platforms (such as Home Assistant or Google Home). If the integration is not correct, the reset helps to โnullifyโ the authorization tokens.
โ Changing your Wi-Fi password: If you change the password from the network you connected to the vacuum cleaner, and you can't reconnect it through the app, resetting will save you time.
- ๐ Temporary glitches (such as a vacuum cleaner not returning to base) usually don't require a reset - try first to reboot the device by holding the power button for 10 seconds.
- ๐ Charging problems are more likely to be related to the battery or contacts than the software part.Resetting here won't help.
- ๐ก Weak Wi-Fi signal โ if the vacuum cleaner loses communication only in certain areas, check the router, not reset the robot settings.
โ ๏ธ Note: After reset, the Xiaomi Vacuum will lose all stored room maps, cleaning schedules and individual settings (for example, suction strength or floor washing order!
2. Method 1: Reset via the Mi Home app (the safest method)
If your robot vacuum cleaner is connected to an application and responds to commands, it's the best option, it doesn't require physical access to the device and it's minimally risky.
The manual is valid for all models that support Mi Home (including Mi Robot Vacuum-Mop 2 Pro, Mi Robot Vacuum-Mop P and Mi Robot Vacuum-Mop). E10):
- Open the Mi Home app and go to the tab with your vacuum cleaner.
- Put three points on it (โฎ) top-right.
- Select Device Settings (or Device Settings in English).
- Scroll down and find the Reset option (could be called Reset to Factory Settings or Delete Device).
- Confirm the action. The vacuum cleaner will sound and start the reset process (usually takes 1-2 minutes).
Once completed, the robot will automatically restart and be ready for a new setup, all you have to do is connect it to Wi-Fi and link it to your account.
Make sure the vacuum cleaner is connected to Wi-Fi
Battery charge of at least 30%
Mi Home app updated to latest version
You remember the password from your Wi-Fi network (required to reconfigure)-->
If you don't have Reset option on the menu, your model doesn't support software reset, in which case use one of the alternative methods described below.
โ ๏ธ Note: On some firmware (for example, 3.3.9_003634 For the Mi Robot Vacuum 1S) After reset via the application, you may need to manually delete the device from the account. โ My devices, find the vacuum cleaner and press Remove.
Method 2: Hardware button reset (for all models)
This method works even if the vacuum cleaner does not turn on, does not respond to the application or is blocked after an unsuccessful update, the main thing is that the device has mechanical buttons (on the case or under the lid).
The instructions are universal, but there are nuances for different generations of Xiaomi Vacuum:
| Model vacuum cleaner | Button combination | Retention time | Notes |
|---|---|---|---|
| Mi Robot Vacuum 1/1S | Keeping food on. + Home. | 10-15 seconds | The sound signal will confirm the start of the reset |
| Mi Robot Vacuum-Mop 2/2 Pro | Keeping Power + Spot Cleaning | 8-10 seconds | The indicator flashes red, then white. |
| Mi Robot Vacuum-Mop P | Keeping food on. + Zone cleaning | 12 seconds | After reset, recalibration of sensors is required |
| Mi Robot Vacuum E10 | Keep the power (single button) | 20 seconds. | Reset occurs only when connected to charging |
Step-by-step instructions for most models:
- Disconnect the vacuum cleaner from the charging station (if connected).
- Find the Power button (usually round) and the second function button (depending on the model).
- Hold both buttons at the same time until you hear a voice message (in English or Chinese) or see the indicator flashing.
- Release the buttons. The vacuum cleaner will begin the reset process (can last up to 3 minutes).
- After the reboot, connect the device to charging โ this will speed up the first setup.
A critical feature for LiDAR models (e.g. Mi Robot Vacuum-Mop 2 Pro): After a hardware reset, the sensor needs to be recalibrated. Place the vacuum cleaner on a flat surface and wait until it emits a long beep (about 30 seconds).
๐ก
If the buttons don't respond, try connecting the vacuum cleaner to charge for 5-10 minutes before resetting. A discharged battery can block hardware commands.
Method 3: Reset via the Engineering Menu (for advanced users)
Some Xiaomi Vacuum models (mostly early versions, such as the Mi Robot Vacuum 1) support a hidden engineering menu through which to perform a reset or diagnostic.This method requires accurate follow-up to instructions, as improper actions can lead to a firmware failure.
To get into the engineering menu:
- Turn off the vacuum cleaner (hold the power button for 5 seconds).
- Holding the Power button, simultaneously press the Home button 3 times in a row (with intervals). ~1 second).
- Release the power button - the vacuum cleaner will emit an audible signal and go into diagnostic mode.
Next:
- ๐ You'll hear the voice menu in Chinese. To reset, you'll have to wait for the "" (fabrication reset) option โ usually the 5th item.
- ๐ต To select the menu item, use the Spot Cleaning button (short press โ transition to the next item, long โ selection).
- โณ After selecting the reset, the vacuum cleaner will confirm the action with an audible signal and begin the process (can take up to 5 minutes).
If you are not sure about your actions, it is better to use other reset methods. The engineering menu is designed for service centers and may contain options that are not safe for an untrained user.
What to do if the vacuum cleaner is stuck in the engineering menu?
5. Method 4: Reset via deletion from the Mi Account (if the vacuum cleaner does not respond)
If the physical reset doesn't work and the vacuum cleaner is still tied to your Mi Home account, you can try to remove the device remotely, which will cause the robot to "forget" all the settings the next time it connects to the network.
How to do this:
- Open Mi Home and go to Profile โ My devices.
- Find your vacuum cleaner on the list and tap it.
- In the upper right corner, click on the basket icon (Delete the device).
- Confirm the action. The device will be unlinked from the account.
After that:
- ๐ Restart the vacuum cleaner (hold the power button for 10 seconds).
- ๐ถ Connect it to charging and wait until the indicator starts flashing blue (plug mode).
- ๐ฑ Start Mi Home and add the device again, as in the first setup.
This method does not work on all models, for example, Xiaomi Mi Robot Vacuum-Mop P may require a physical reset even after being deleted from your account.
โ ๏ธ Warning: If the vacuum cleaner was connected to Mi Home via a server account mi.com/cn (China, and you are trying to delete it from your account mi.com/ru (Russia, the device won't unplug. In this case, you'll have to use a hardware reset.
Method 5: Alternative methods (for rare cases)
If none of the above methods worked, less standard, but sometimes effective options remain:
๐น Dumping through USB-Debugging (only for models with port)
Some early versions of the Xiaomi Vacuum (such as Mi Robot Vacuum 1) have a hidden version. USB-The port is under the lid, and you can connect to the vacuum cleaner using PuTTY or ADB and execute the reset command:
reset_factoryโ ๏ธ This method requires terminal skills and can result in loss of warranty.
๐น Reset by Replacing the Configuration File
For models with a removable memory card (for example, Mi Robot Vacuum-Mop) 2 Pro) you can manually delete the settings file config.json But it's risky, because if you make a mistake, the vacuum cleaner can stop loading.
๐น Contacting the service center
If all the reset attempts failed and the vacuum cleaner didnโt respond to the buttons or the app, only the official service remains. Xiaomi provides a firmware guarantee, so repairs can be free.
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Before using alternative methods, make sure your vacuum cleaner model actually supports them, USB-Only the first Mi Robot Vacuum models have a port, and new models do not have it.
7.Typical errors in resetting and how to avoid them
Even following the instructions, users often encounter problems, and here are the most common mistakes and solutions:
| Problem. | Reason. | Decision |
|---|---|---|
| Resetting doesn't start | Insufficient battery charge | Connect the vacuum cleaner to charging for 15-20 minutes, then try again |
| Vacuum cleaner makes a mistake after resetting | Damaged sensors (e.g. LiDAR) | Calibrate: Place the robot on a flat surface and hold the power button for 5 seconds. |
| Cannot connect to Wi-Fi after resetting | The network operates at 5 GHz (vacuum cleaner supports only 2.4 GHz) | Switch router to 2.4GHz mode or create a separate network for smart home devices |
| App doesn't see vacuum cleaner after dumping | The device is linked to another server (e.g., a Chinese server). | Change the region in Mi Home to China, add the device, then return the region back to China. |
If the vacuum cleaner does not turn on at all after reset, check:
- ๐ Battery status (it may be completely discharged).
- ๐ Contacts of the charging station (clean them of dust with an alcohol napkin).
- ๐ก Availability of firmware updates in Mi Home (sometimes the reset works only after the software upgrade).
If the problem persists, try the forced firmware through USB (instructions are available on the forums 4PDA Xiaomi Community, but keep in mind that this may void the warranty.
8.What to do after resetting: setting from scratch
After a successful reset, your Xiaomi Vacuum will become a โclean slate.โ To return it to work, follow the following steps:
๐น Wi-Fi connection
The vacuum cleaner only supports 2.4 GHz networks. If your router is running on 5 GHz, create a separate network or turn on compatibility mode.
๐น Link to Mi Home account
- Open Mi Home and click Add Device (+).
- Select the category of vacuum cleaners and the model of your robot.
- Follow the instructions on the screen (you may need to enter a password from Wi-Fi).
๐น Setting up a room map
Start the first cleaning in Full Cleaning mode. The vacuum cleaner will create a map, which can then be edited (add zones, virtual walls, etc.).
๐น Reinstatement of the schedule
If you used the cleaning schedule, you will have to configure it again in the Schedule section in Mi Home.
๐น Calibration of sensors (for models with LiDAR)
After resetting the Xiaomi Vacuum-Mop 2 Pro or Mi Robot Vacuum-Mop P, the laser rangefinder is recalibrated.
- Place the vacuum cleaner on a flat surface (for example, on a table).
- Hold the power button for 3 seconds until you hear the beep.
- Wait until the robot makes a long horn (about 30 seconds).
๐ก
If after the vacuum cleaner has become worse to navigate in space, try to reset the maps of the premises manually: in Mi Home go to the Map โ Settings โ Reset the card.