Reset Xiaomi Vacuum Mop: a complete guide with step-by-step instructions

The Xiaomi Vacuum Mop robot vacuum cleaner is a smart device that can eventually start to malfunction, lose communication with the application, build a map of the room incorrectly or ignore commands. In such cases, resetting to factory settings is often the only effective solution, but not all users know how to properly perform this procedure so as not to damage the device.

In this article, we will discuss in detail all ways to reset settings for Xiaomi Mi Robot Vacuum-Mop models (including versions). 1C, 2 Lite, Pro and Essential.You will learn when a complete reset is really needed and when a problem can be solved with simpler methods. We will also consider the nuances that the manufacturer does not always specify in the official documentation - for example, how to save the maps of the premises before resetting or what to do if the vacuum cleaner does not respond to the buttons.

Important: the reset procedure varies depending on the firmware version and model. If you are not sure about the exact modification of your device, check it in the Mi Home app or on the sticker under the vacuum cleaner cover. Incorrect reset can lead to loss of functionality, so follow the instructions carefully.

When you need to reset settings on Xiaomi Vacuum Mop

Resetting to factory settings is a last resort, and before you start the procedure, make sure that the problem is not solved by other means. Here are the typical situations where the reset is really necessary:

• 🔄 The vacuum cleaner doesn’t connect to Wi-Fi or permanently loses communication with the app despite rebooting the router and re-binding it.
• 🗺️ The device doesn’t save maps of rooms, builds them chaoticly, or ignores cleaning areas you’ve set up before.
• ⚙️ After updating the firmware, critical errors appeared: the vacuum cleaner does not respond to voice commands, does not start cleaning on a schedule or issues error codes (for example, E1, E5).
• 🔒 You sell or transfer the vacuum cleaner to another user and want to delete all personal data (cleaning history, link to your Mi Account).
• 🤖 The robot behaves unpredictable: it rides in circles, does not return to base, or its sensors have stopped correctly recognizing obstacles.

If your problem doesn’t make it to this list, try more gentle methods first:

• 🔋 Reboot the vacuum cleaner (hold the power button for 10 seconds).
• 📱 Reinstall the Mi Home app and re-bind the device.
• 🔄 Update the firmware through the application (if a new version is available).

⚠️ Warning: Resetting will remove all stored room maps, cleaning schedules and personal settings. If you plan to continue using the vacuum cleaner, be sure to back up the maps through the Mi Home app (Settings Device Settings section). → Backups – This will save you hours on re-training the robot.

Preparation for resetting: what to do in advance

Before you reset your settings, follow a few mandatory steps to avoid additional problems and save important data.

1. Check the firmware version and vacuum cleaner model

Open the Mi Home app, select your vacuum cleaner and go to Settings → About the device:

• 📌 Model (e.g. Xiaomi Mi Robot Vacuum-Mop 2 Lite).
• 📌 Firmware version (e.g, 3.5.9_0042).

This information will be useful if you need to manually install the old firmware after reset (for example, if the new version is unstable).

2. Keep the maps of the premises

If you do not plan to sell a vacuum cleaner, export the cards:

1. In Mi Home, select the device → Map.
2. Click on three dots in the upper right corner → Save the map.
3. Choose cloud storage or export to your device.

After resetting the map, you can download it back, but keep in mind that the robot will still have to relearn the location of furniture and cleaning areas.

3. untie the vacuum cleaner from the Mi Account

If you transfer your device to another person, delete it from your account:

• At Mi Home, go to Profile → Settings → Devices.
• Find the vacuum cleaner in the list and click Remove the device.

If you do not, the new owner will not be able to link the vacuum cleaner to your account.

⚠️ Note: Some models (e.g. Xiaomi Vacuum Mop Pro) may require recalibration of the sensors after reset.Be prepared for the first 1-2 cleanings, the robot will work less accurately.

Verified model and firmware version|Preserved maps of premises|Vacuum cleaner is untied from Mi Account (if transferred to another user)|Battery charge of at least 50%|There is a manual on reconfiguring at hand-->

How to Reset Your Settings on Xiaomi Vacuum Mop

There are three main methods of resetting, and their effectiveness depends on the model and the situation, and we will look at each of them with step-by-step instructions.

1. Software reset via the Mi Home app

This is the safest way, and it works for most situations, and it doesn't require physical access to the vacuum buttons and it retains basic functions.

1. Open Mi Home and select your vacuum cleaner.
2. Go to Settings. → About the device → Resetting settings (or Restoring factory settings).
3. Confirm the action. The vacuum cleaner will sound and reboot.

Advantages of the method:

• ✅ Does not require disassembly of the device.
• ✅ Keeps your account tied (unless you manually delete your device).
• ✅ Less error risk compared to hardware reset.

Disadvantages:

• ❌ It will not help if the vacuum cleaner does not connect to the application.
• ❌ On some models, resetting via Mi Home may be incomplete (for example, network settings are not reset).

2 Hard reset (hard reset) through buttons

This method will come in handy if the vacuum cleaner doesn’t respond to the app or you forget the Wi-Fi password. The instruction is suitable for most Xiaomi Vacuum Mop models, but may differ for older versions (until 2020).

1. Turn off the vacuum cleaner by holding the power button for 3 seconds.
2. Press the power and home buttons (or power and Spot Cleaning, depending on the model).
3. Hold them for 10-15 seconds until you hear a beep (usually two short beeps).
4. Release the buttons. The vacuum cleaner will start rebooting (the indicator will flash white).

For models with touch buttons (for example, Xiaomi Vacuum Mop 2 Pro):

1. Press and hold the power button and the suction power increase button.
2. Hold them for 20 seconds until the indicator flashes red.

⚠️ Attention: On vacuum cleaners with laser rangefinder (LDS) After the hardware reset, you may need to recalibrate, so you can place the robot on a flat surface and wait until it completes the rotation (it takes 1-2 minutes).

3. Reset via console (for advanced users)

If standard methods don't work, you can try resetting through console commands. SSH through ADB, What is not available on all models.

Instructions for support devices Telnet/SSH (For example, custom-made):

1. Connect to the vacuum cleaner at IP- address (can be found on the router).


2. Enter the reset command:


   reset_factory or miio reset


3. Confirm the action and wait for the reboot.

For most users, this method is irrelevant, as Xiaomi blocks access to the console in standard firmware, and it will only come in handy if you have previously installed alternative software (for example, Valetudo).

💡

If the vacuum cleaner doesn't turn on after the discharge, plug it into the charging base for 30 minutes.

What to do after resetting settings

Resetting is only half the battle, and in order for the vacuum cleaner to work properly again, it needs to be set up correctly.

1. Connect to Wi-Fi: 📶 Turn on the vacuum cleaner and wait for the beep. 📱 In Mi Home, click Add Device → Choose a model → follow the instructions. 🔑 If the vacuum cleaner doesn’t connect, check if it supports 2.4GHz (5GHz is not suitable!).

Update the firmware:

Go to the Device Settings → Software update. If a new version is available, install it. This will fix any bugs that may be resetting.

Restore the maps of the premises:

If you have saved a backup copy, upload it to Settings. → Map. → Restore. Otherwise, you'll have to retrain the robot.

Set up a schedule and cleaning areas:

Return the previous settings in the Cleaning section → Schedule and Zones.

If the vacuum cleaner behaves strangely after the discharge (for example, does not build a map or gives out errors), perform the calibration of the sensors:

1. Put the robot on a flat surface (not on the carpet!).
2. Turn it on and wait until it starts spinning (it can take up to 2 minutes).
3. Do not interrupt the process, even if it seems long.

⚠️ Note: On models with floor washing function (Xiaomi Vacuum Mop 2 Pro) after reset, you may need to reset the water flow. → Cleaning regimes.

💡

If the vacuum cleaner does not return to base after the discharge, check if the settings of the infrared beacon sensor are lost. To do this, reset the base (turn off power for 10 seconds).

Common Resetting Mistakes and How to Avoid Them

Many users experience problems due to improper actions during reset, and here are the most common mistakes and ways to prevent them:

• ❌ If you release the buttons too early (before the beep), the vacuum cleaner may "hang" in this case, repeat the procedure by holding the buttons for 5 seconds longer.
• ❌ Reset with low battery charge. If the charge is less than 30%, the vacuum cleaner may shut down during the procedure. Charge it to 50% or more before resetting.
• ❌ Using the wrong method. For example, hardware reset on Xiaomi Vacuum Mop 1C It's different than the Pro version. Always check the instructions for your model.
• ❌ Incorrect button sequences. Some vacuum cleaners need to hold power. + Home, and the others have food. + Spot Cleaning. by messing up buttons, you can run a sensor test instead of resetting.

If after discharge the vacuum cleaner:

• 🔴 It doesn't turn on: check if it's standing right on the base. Sometimes the charging contacts oxidize -- wipe them with alcohol.
• 🔴 Does not connect to Wi-Fi: reset your router settings (turn off) WPS and MAC-filtering).
• 🔴 It's a mistake. E2 or E3: These are sensor problems. Reload the vacuum cleaner and recalibrate.

How to recover data after resetting

If you don't back up the maps or the settings, you can partially restore them.

• 🗺️ Indoor maps: If the vacuum cleaner has previously synced with the Mi Home cloud, try uploading the latest stored data to Settings → Map. → Recover from the cloud.
• ⏰ Cleaning schedule: Unfortunately, the schedule is not saved in the cloud. You'll have to manually reconfigure it.
• 🔧 Suction and washing settings: Power and water flow parameters are reset to factory levels, and can be returned by remembering the previous values (for example, if you used Turbo mode for carpeting).

To accelerate the retraining of the vacuum cleaner:

• 🏠 Conduct the first manual cleaning (through Zone Cleaning) so that the robot remembers key points.
• 🚪 Close the doors to the rooms that do not need cleaning – this will make it easier to build a map.
• 📏 Use virtual walls in the app to limit the learning area.

If you are selling a vacuum cleaner, tell the new owner:

• 📄 Check or warranty card (if valid).
• 🔌 Charging base and power supply (they are often lost).
• 📱 Instructions for initial configuration (you can download from the Xiaomi website).

Frequently Asked Questions (FAQ)