Why you might need to reset the vacuum cleaner Xiaomi Vacuum Mop Essential
Xiaomi Vacuum Mop Essential is a reliable cleaning assistant, but even with such equipment, sometimes there are situations when you need to return factory settings. Most often this is due to software failures: the device begins to โglutโ, does not respond to commands from the Mi Home application, loses communication with Wi-Fi or stops building a map of the room correctly. In some cases, the reset helps after a failed firmware update, when the vacuum cleaner behaves unpredictably, for example, arbitrarily changing cleaning modes or refusing to charge.
Another common reason is to prepare to sell or transfer the vacuum cleaner to another owner, in which case the reset deletes all the stored data: maps of the premises, cleaning history, binding to a Xiaomi account and settings for the schedule, which ensures that the new user can configure the device from scratch without encountering other people's data, and a reset may be necessary if you forget the password from the Wi-Fi to which the vacuum cleaner is connected, or want to completely reconfigure its operation.
It's important to understand that resetting is not a panacea. If the problem is related to mechanical malfunctions (for example, the brush is not working, the vacuum cleaner is not driving or makes extraneous noises), then returning to the factory settings is unlikely to help. In such cases, it is better to contact the service center. However, if the problems are of a software nature, reset is often the fastest and most effective solution.
Preparation for resetting: what to do in advance
Before you start resetting, follow a few simple steps to avoid additional problems. First, make sure the vacuum cleaner is at least 30% charged. The reset process can take several minutes, and if the battery runs out at this point, the device may damage. The optimal is to connect the vacuum cleaner to the charging station for the duration of the procedure.
Second, check if you have access to the Xiaomi account that the vacuum cleaner is attached to. Once reset, the device will โforgetโ all settings, including the Wi-Fi connection, so you will need to re-add it to the Mi Home app. If you donโt remember the login details, restore them in advance at account.xiaomi.com.
It is also recommended that:
- ๐ฑ Take screenshots of the current settings in the application (cleaning schedule, no-go areas, suction power) This will help you quickly restore the configuration after resetting.
- ๐ก Write down the name and password of your Wi-Fi network, and after the vacuum cleaner is reset, you need to connect the vacuum cleaner to the network again.
- ๐ Make sure the charging station is plugged in and running properly. Sometimes, after a vacuum cleaner is discharged, the base location may be forgotten.
โ ๏ธ Note: If your Xiaomi Vacuum Mop Essential is connected to a smart home system (for example, through Google Assistant or Apple HomeKit), after reset, all integrations will be deleted.
Xiaomi Vacuum Mop Essential Resetting Methods: Which One to Choose
There are two main methods of resetting the settings of the Xiaomi Vacuum Mop Essential vacuum cleaner: through the Mi Home mobile application and using hardware buttons on the device body.
- ๐ฒ Resetting via the app is a convenient option if the vacuum cleaner is connected to Wi-Fi and responds to commands from Mi Home.This method saves the history of cleaning in the account (if sync is enabled), but removes local settings.
- ๐ Hardware reset is the only solution if the vacuum cleaner doesn't turn on, connect to the application or freezes. This method completely erases all data, including the firmware (in some cases, it may be necessary to reinstall it).
Also, it is worth considering that hardware reset may vary depending on the firmware version, and the table below shows the key differences:
| Resetting method | When to use | What's removed | Is it necessary to reconnect to Wi-Fi? |
|---|---|---|---|
| Through the Mi Home app | The vacuum cleaner is working, but there are software glitches | Cleaning settings, maps, schedule | Yes. |
| Hardware (button) | The vacuum cleaner does not respond to the app or freezes | Everything, including firmware (sometimes) | Yes. |
| Discharge via ADB (advanced) | For experienced users in deep crashes | Full reset with option of selection of components | Yes. |
If you're not sure which method to choose, start with an app reset, which is less radical and less likely to cause additional problems, and hardware reset should only be used in extreme cases where other methods do not work.
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Before the hardware reset, disconnect the vacuum cleaner from the charging station - this will prevent possible errors during the reboot.
Step-by-step: Reset via the Mi Home app
This method is the easiest and safest. To do this, you will need a smartphone with the Mi Home app installed (you can download from Google Play or the App Store) and access to the Xiaomi account to which the vacuum cleaner is tied.
Follow the instructions:
- Open the Mi Home app and go to the Devices tab (in the bottom menu).
- Find your Xiaomi Vacuum Mop Essential and tap it.
- In the upper right corner, press three dots (โฎ) and select Settings.
- Scroll down to Additional and click Reset Settings.
- Confirm the action by pressing OK in the window that appears.
The reset process will take about 1-2 minutes, the vacuum cleaner will restart, and the application will be notified that you need to reconnect.
- ๐ Click Add Device to Mi Home and follow the setup instructions.
- ๐ถ Connect the vacuum cleaner to Wi-Fi (use the same network as before, or a new one).
- โ๏ธ Set up the basic parameters: suction power, schedule, cleaning areas.
โ๏ธ Preparation for discharge through the annex
โ ๏ธ Warning: If the vacuum cleaner doesn't appear on the Mi Home device list after the reset, try restarting the app or smartphone.
Hardware reset: when the application does not help
If the Xiaomi Vacuum Mop Essential vacuum cleaner does not respond to commands from the application, does not connect to Wi-Fi or freezes during the boot phase, you will have to use a hardware reset.This method works even in severe software failures, but requires accurate execution of instructions.
There are two buttons on the vacuum cleaner body:
- ๐ On/off button (usually located on top, next to the lid of the dust container).
- ๐ Back to base button (can be marked with the symbol of the house).
For reset, perform the following actions:
- Make sure the vacuum cleaner is disconnected from the charging station.
- Press both buttons (on and back to base) and hold them for 5-7 seconds.
- You will hear a beep (usually a double beep) and then the buttons can be released.
- The vacuum cleaner will start the reset process, which will take about 1-2 minutes, and when completed, it will restart and emit a long beep.
If the vacuum cleaner does not turn on or flashes a red indicator after discharge, this may indicate:
- ๐ Battery discharged โ connect it to charging for 10-15 minutes and try again.
- ๐ Failed reset โ try repeating the procedure by holding the buttons longer (up to 10 seconds).
- ๐ ๏ธ Hardware malfunction โ if the problem persists, contact the service center.
What to do if the vacuum cleaner does not respond to the buttons?
What to do after resetting: setting up the vacuum cleaner from scratch
After a successful reset, the Xiaomi Vacuum Mop Essential will be in a factory state, and you will need to re-add it to the Mi Home app and adjust the basic parameters.
- Add to the app: Open Mi Home โ Add the device (+). Select the Vacuum Mop Essential category and the Xiaomi Vacuum Mop Essential model. Follow the instructions on the screen: turn on the vacuum cleaner, wait for the beep and connect to its temporary Wi-Fi network (the name will begin with the name of the vacuum cleaner). Xiaomi_Vacuum_...).
- Wi-Fi connection: In the app, select your home network and enter your password. Wait for confirmation of the connection (the vacuum cleaner will emit an audible signal).
- Basic settings: Set up Suction Power (Average for daily cleaning is recommended); Set Cleaning Mode (e.g. Auto or Point Mode); Set a Schedule (e.g., 10:00 daily cleaning).
If you still have screenshots of old settings, use them to restore the no-go zones, virtual walls, and other settings, and note that after the vacuum cleaner is reset, you will need to re-build the map of the room.
- Place the vacuum cleaner at the charging station.
- Start cleaning in Map mode (if such mode is available in your firmware).
- Wait for the vacuum cleaner to go through all the rooms.
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After the vacuum cleaner is discharged, it can behave "unusually" for the first 1-2 cleanings - that's normal. It takes time to adapt to the new map and settings.
Common Post-Dumping Problems and Their Solutions
Even after a successful reset, there may be difficulties, and let's look at the most common ones and how to fix them:
| Problem. | Possible cause | Decision |
|---|---|---|
| The vacuum cleaner does not connect to Wi-Fi | Incorrect password or network failure | Check your password, reboot your router, try connecting to another network (such as mobile internet) |
| App doesn't find vacuum cleaner | The vacuum cleaner is not paired | Turn off and turn on the vacuum cleaner again, wait for the beep (double beep) |
| The vacuum cleaner doesn't build a map | Weak Wi-Fi signal or obstacles | Make sure the router is within 5 meters of the vacuum cleaner, remove any disturbing items |
| Error in updating the firmware | Unstable Internet connection | Connect the vacuum cleaner to the network via cable (if supported) or repeat the update later |
If the vacuum cleaner does not save the settings after reset or constantly resets them, this may indicate damage to internal memory, in which case only contacting the Xiaomi service center for diagnosis will help.
Another possible problem is that the firmware is incompatible, and once reset, the vacuum cleaner can automatically upgrade to the latest version of the software, which sometimes contains bugs, and if you notice that the device has deteriorated since the upgrade, you can try to roll back to the previous version of the firmware.
- Download the desired firmware version from the official Xiaomi website (for example, from the forum miui.su).
- Unpack the archive and place the firmware file (usually with the.pkg extension) in the root of the memory card (if your model supports a flash drive update).
- Insert the card into the vacuum cleaner (if there is a slot) and perform a hardware reset โ the device should detect the file and offer an update.
โ ๏ธ Attention: Firmware rollback can cause the vacuum cleaner to operate unstable if the new version of the software contained critical fixes!