How to untie your Xiaomi account from your device: all the ways 2026

Separating a Xiaomi account from a smartphone, tablet or smart device can be necessary in a variety of situations: when selling a gadget, transferring it to another user, after buying used equipment with a tied someone else's profile, or when changing the main account. However, many face difficulties - the system requires a password from an old profile, blocks actions or does not allow you to uncoup through standard settings. In this article, we will analyze all the current ways to uncoup a Mi Account, including official methods and workarounds for devices with blocked access.

Xiaomi’s ecosystem is characterized by the tight attachment of devices to the Mi Account, which provides additional protection against theft, but sometimes this protection becomes an obstacle for legitimate users, for example, if you bought a Redmi Note 12 or POCO X5 smartphone from your hands and the previous owner forgot to untie your profile, or if you lost access to the mail associated with the account, we will look at the solutions for all these cases, and also tell you how to avoid locking the device after untie, and what to do if the system requests confirmation via SMS to the old number.

Why you can’t just delete your Xiaomi account through settings

Many users try to untie their Mi Account through the Settings menu → Accounts → Mi Account → Delete the account, but face errors. The fact is that Xiaomi uses two-factor binding: in addition to the password from the account, the system can request:

• 📱 Confirmation of SMS to a number linked to a profile;
• ✉️ Access to the email specified during registration;
• 🔐 Confirmation code from the Mi Security app (if two-step authentication is enabled);
• 🛡️ Disconnection permission via Find Device (Found Device").

If at least one of these elements is not available (for example, you can not get an SMS to the old number or forgot the password from the mail), the standard method will not work. Moreover, on devices with a blocked bootloader, an attempt to reset to factory settings can lead to the activation of Mi Cloud Lock - a complete lock of the phone with the requirement to enter the data of the previous account.

⚠️ Note: On Xiaomi devices released after 2021 (e.g. Xiaomi) 13T, Redmi Note 12 Pro+), when resetting through Recovery without prior detachment of the account, protection is triggered FRP (Factory Reset Protection means that after the reset, the phone will require you to enter the username and password from the last associated Mi Account.

Method 1: Untie your account through phone settings (official method)

If you have access to a device and remember the password from your Mi Account, use this method.It is suitable for most models, including the POCO F5, Redmi 12, Xiaomi Pad 6 and other gadgets on MIUI 14/15.

Instructions:

1. Open Settings → Accounts and Sync (or Mi Account depending on the version of MIUI).
2. Select your Mi profile and tap it.
3. Scroll down and click Delete Account (or Exit if the deletion option is not available).
4. Enter the password from the account and confirm the action.
5. If the system requests SMS-code, enter it (must come to the number associated with the account).

After that, the device will be unlinked from the profile, and you can link a new account or sell the gadget without the risk of blocking.However, on some devices (for example, Xiaomi 12S Ultra) after deleting the account, you can remain tied to Find Device, to completely reset all connections:

Turn off the "Find Device" function in Settings → Additional → Security|

Remove the device from the list of trusted in the web version of i.mi.com ("Devices" section)|

Perform a factory reset via Settings → About Phone → Reset settings |

Check what's in the Settings → No active syncs with Mi Cloud

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⚠️ Attention: On devices with MIUI for Russia (firmwareware) RU) After detachment of the account, you may be bound to Yandex or Mail.ru services, if they were used for backup, and they also need to be manually deleted through the Accounts menu.

Method 2: Unleash the Mi Account website (if the phone is unavailable)

If you don't have physical access to the device, but you remember the data from your Mi Account, you can untie the gadget through the official website. This method works for smartphones, tablets, smartwatches (Mi Watch, Redmi Watch) and other Xiaomi equipment.

Step-by-step:

1. Go to account.xiaomi.com and log in.
2. From the menu, select Devices (or Find Device → Device Management).
3. Find the right gadget in the list and click on three dots (⋮) near.
4. Choose Remove the device or Untie it.
5. Confirm the action via SMS or email.

If the device doesn’t appear in the list, try:

• 🔄 Update the page (sometimes the data is synchronized with a delay);
• 📱 Connect your phone to the internet (via Wi-Fi or mobile network) so it sends data to the server;
• 🌐 Use a different browser or clear the current cache.

Through phone settings |

Through the Mi Account| website

With the Mi Unlock Tool|

Called in support of Xiaomi|

I haven't tried it yet.

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Method 3: Use the Mi Unlock Tool (to unlock the bootloader)

If standard methods do not work (for example, the device is enabled Mi Cloud Lock protection or you forgot the password), you can use the official Mi Unlock Tool. This method is suitable for unlocking the bootloader and subsequent unblocking of the account, but requires:

• 🖥️ Windows computer (7/10/11);
• 🔌 Cable. USB (preferably original);
• 📱 Switched on. OEM Unlock and USB Debugging in the Developer Settings;
• 🔑 Mi Account linked to the device (even if you forget your password, you can restore it).

Instructions:

1. Download Mi Unlock Tool from the official website.
2. Install the program and log in to it under the same Mi Account that is linked to the phone.
3. Turn off the phone and press Volume Down + Power to log into the Fastboot.
4. Connect the device to the PC and wait until the program determines it.
5. Click Unlock and follow the instructions (it may take 72-720 hours to wait if the account is new).

⚠️ Warning: After unlocking the bootloader, all data on the device will be erased, and the Xiaomi warranty will be canceled.In addition, on some models (for example, Xiaomi 13 Pro) after unlocking, Anti-Rollback protection can work, blocking the rollback on older versions. MIUI.

Method 4: Recovery Reset (Risk Method)

If other methods are not available, you can try to reset the device via Recovery Mode. However, this method does not guarantee the untidy of the account and can lead to Mi Cloud Lock on devices with FRP protection enabled.

How to reset:

1. Turn off the phone.
2. Press Volume Up + Nutrition (on some models – Volume Up + Volume Down + Nutrition).
3. From the Recovery menu, select Wipe Data → Wipe All Data.
4. Confirm the reset (usually with the Power button).
5. After restarting, check if the system is requesting data from your Mi Account.

If after resetting the phone requires you to enter the login and password from the old account, this means that the FRP protection has worked.

• 🔑 Try to restore access to your account via account.xiaomi.com;
• 📞 Contact the previous owner (if the device is purchased from hand);
• 🛠️ Use specialized services to bypass FRP (Like Mi. FRP Bypass Tool, but it is an unofficial method).

💡

If you are selling a phone and want to avoid FRP issues, be sure to untie your Mi Account through the settings before resetting and disable Find Device, which will save the buyer from having to enter your data after flashing.

Method 5: Calling for Xiaomi Support (for complicated cases)

If none of the methods worked (for example, you forgot your password, lost access to the system). email/SMS Or you bought a device with a linked account, you just have to contact Xiaomi's official support:

Steps:

1. Go to the support page: mi.com/global/support.
2. Select the Mi Account section → Unlock Device.
3. Fill out the form by specifying: 📝 IMEI Devices (you can find out via *#06# or on the box); 📅 Date of purchase (preferably with a check); 📄 Reason for the disconnect (sale, loss of access, etc.).

Attach scans of documents (passport, check, warranty card).

Wait for a response (usually 3-7 days).

Important: Xiaomi support can request proof of ownership (such as a check or a photo of a box with a serial number).If the device is bought with your hands, try contacting the previous owner to provide data.

💡

Xiaomi’s official support rarely helps with untidying accounts on undocumented devices, in which case the only legal option is to contact the seller and ask them to untie their profile remotely via account.xiaomi.com.

Frequent Mistakes and How to Avoid Them

When untidying a Xiaomi account, users often face typical problems, and consider the most common ones and ways to solve them:

To minimize the risks of unbundling the account:

• 🔄 Always turn off Find Device in the settings first;

FAQ: Answers to Frequent Questions