How to untie Xiaomi phone from Mi Account: a complete guide with 5 working ways

Untie Xiaomi smartphone from Mi-account is a procedure that users face when selling a device, resetting to factory settings or fixing synchronization errors. Despite the apparent simplicity, the process can be complicated by protecting Mi Cloud, which requires proof of identity. In this article, we will analyze all current ways of untieing, including official and alternative methods, and also consider typical errors and their solutions.

It's important to understand that Mi Account binding is not just a synchronization feature, it's part of Xiaomi's security system, it protects user data from unauthorized access, but it also makes it difficult to transfer the device to another owner, and if you can't remember your account password or your phone is locked, standard methods may not work, you may need additional tools or support.

This article is relevant for all Xiaomi, Redmi and POCO base MIUI 12/13/14 HyperOS, including Xiaomi’s flagship series 13/14, Budget Redmi Note 12/13 playful POCO F5/F6. Methods tested in 2026 year and take into account the latest security policy updates of the company.

1. Uncoupling through phone settings (official way)

The easiest and safest method is to delete your account directly from the device menu, which is suitable if:

• 🔓 Remember the username and password from the Mi-account;
• 📱 The phone is not locked and is working normally;
• 🌐 Internet access (Wi-Fi or mobile network).

To untie the account:

1. Open Settings → Accounts and Synchronization → Mi-account.
2. Click on the profile icon in the upper right corner and select Account Management.
3. Scroll down and tap Out (or Delete your account in new MIUI versions).
4. Confirm the action by entering a password and wait for the process to be completed.

After that, the phone will be completely detached from the account, and the data (contacts, notes, photos) will no longer sync with the Mi Cloud. Please note: if the device is enabled with the Find Device function, it also needs to be disabled in the same menu, otherwise after reset, you may need to re-authorize.

Backup data | Disable "Find device" |Remember password from Mi-account |Connect to Wi-Fi to speed up the process-->

⚠️ Note: Some models (e.g. Xiaomi) 12T or Redmi K50) You may be notified of needing to log in again within 72 hours after deleting your account. That's OK - just ignore it if you're planning to reset your phone.

2. Delete Mi Account through Mi Cloud Website

If your phone is lost, stolen, or you want to untie it remotely, you can use the web version of Mi Cloud, which works provided that:

• 🖥️ You have access to a computer or other device with a browser;
• 🔑 You remember the login details for your account;
• 📡 The phone is connected to the Internet (even if it is turned off, but with an active mobile network).

Instructions:

1. Go to i.mi.com and log in.
2. In the Devices section, find your phone and click on it.
3. Select the option to Remove the device (or Untie).
4. Confirm the action via SMS or email (depending on the account security settings).

This method does not remove the account from the phone completely, but only breaks the connection between the device and the Mi Cloud. To completely uncouple, you will need to additionally reset the phone to factory settings (see the next section).

3. reset to factory settings (Hard Reset)

Hard reset is a universal way to delete all data, including the Mi Account binding, but only if you have disabled the Find Device function in advance and know the password from the account to confirm after the reset, otherwise the phone may lock up with a username / password requirement (Mi Account Lock).

How to perform the reset:

1. Go to Settings → About the phone → Reset settings.
2. Choose to erase all data (or delete everything in HyperOS).
3. Enter the password from the phone (if installed) and confirm the action.
4. After the reboot, follow the instructions on the screen, but at the Mi Account login stage, select Skip (if the option is available).

Newer models (Xiaomi 14, Redmi Note 13 Pro+) may have an activation screen after reset that requires you to enter your previous account information, as part of the Mi Cloud Activation Lock protection, so if you don’t remember the password, you’ll have to use the Mi Unlock Tool (see section 4) or call for support.

I had to unlock it through Mi Unlock.|Yeah, but I could get around without the tools.|I always untied my account in advance.|I don't know what that is.-->

4.Use of Mi Unlock Tool (to unlock the bootloader)

If the phone is locked after a reset or you don't remember the data from the Mi Account, the official Mi Unlock Tool will help unlock the bootloader and remove the anchor.This method requires a computer and some technical skills.

Step-by-step:

1. Download the Mi Unlock Tool from the official website en.miui.com/unlock.
2. Install Xiaomi drivers for your model (can be found on the 4PDA or XDA Developers forums).
3. Turn off the phone and press Volume Down + Power to enter Fastboot mode.
4. Connect your phone to your PC via USB and start the Mi Unlock Tool.
5. Sign in to your Mi Account (should match the one your phone is tied to!).
6. Follow the instructions of the program to unlock the bootloader.

Once successfully unlocked, you can flash your phone through Fastboot or TWRP by de-linking your account. Note: Xiaomi limits the number of unlocks per account (usually 1 device in 30 days).

1. Use another. USB-cable (original from Xiaomi).

2. disable the antivirus on the PC – it can block drivers.

3. Repeat the attempt after 72 hours (sometimes Xiaomi servers limit the frequency of requests).-->

⚠️ Warning: Unlocking the bootloader resets all data on the phone, including internal memory (userdata).If the device had important files, their recovery after this procedure is impossible.

5. Alternative methods (for experienced users)

If the official methods did not work, you can try to bypass the lock using:

• 🔧 EDL-Emergency Download Mode – requires a special cable and firmware via the Mi Flash Tool;
• 📱 TWRP Recovery – custom recovery that allows you to manually delete account files;
• 💻 ADB-commands – to remove Mi-account through debugging (does not work on all models).

Example of a command to delete an account via ADB (root rights required):

adb shell


su




pm uninstall -k --user 0 com.xiaomi.account




rm -rf /data/system/users/0/accounts.db




reboot

These methods are risky and can lead to device blinks, and should only be used if you understand the consequences or under the guidance of an experienced professional. 4PDA forums often post ready-made firmware with a remote Mi Account for specific models — but their use violates the warranty conditions.

💡

EDL-The mode is the most reliable way to unlock, but requires an authorized Xiaomi developer account. EDL Can lock your phone permanently.

6. Appeal in support of Xiaomi

If none of these methods worked, the last option is to call Xiaomi’s official support, which is the case if:

• 🔒 Phone locked after reset;
• 📄 You have documents confirming the purchase (check, warranty card);
• 🕒 You are ready to wait for a response from 3 to 30 days.

How to apply:

1. Go to the Xiaomi support website.
2. Select the Mi Account and Unlock Device theme.
3. Fill out the form by specifying the IMEI of the phone (you can find out via *#06# or on the box).
4. Attach scans of documents (passport, check) and describe the situation.

Cupport can request additional data, such as a serial number or a photo of an IMEI phone. In some cases, unlocking is paid (from 500 to 2000 rubles). If the phone is bought with hands, the chances of success are minimal - Xiaomi rarely meets without proof of ownership.

Frequent mistakes and their solutions

When unbundling a Mi Account, users often face typical problems:

If you buy Xiaomi with your hands, always check if the phone is untied from your Mi Account. ask the seller to reset with you or check the status through Settings → Mi Account. If the device is tied, the risk of locking after a reset is 99%.

FAQ: Answers to popular questions