How to reset Xiaomi Redmi Go to factory settings: the full guide

Xiaomi Redmi Go is a budget smartphone based on Android Go Edition, which is still in demand due to its simplicity and reliability. However, even such a device can start to brake, emit errors or require a reset before selling. In this article, we will discuss all possible ways of zeroing, from a standard reset through settings to forced recovery through Fastboot if the phone is locked or not turned on.

It’s important to understand that resets delete all your contacts, photos, apps, and settings. If you’re planning to sell or transfer a device, back up first. If Redmi Go doesn’t respond to commands or your pattern lock is forgotten, read the Recovery emergency reset section.

1.Resetting preparation: what to do in advance

Before you reset your smartphone, follow a few critical steps that will prevent data loss and avoid problems with your Mi Account.

The main actions before discharge:

  • πŸ”‹ Charge the battery to at least 50%. With a low charge, the process can be interrupted, which will lead to the inability to turn on the device without firmware through the PC.
  • πŸ“± Make a backup copy through Settings β†’ System system β†’ Backup or manually copy files to PC.
  • πŸ”‘ Make sure to remember the data from the Mi Account. After the reset, you may need to re-authorize.
  • πŸ“Ά Disable your Google Account (if linked) through Settings β†’ Accounts. β†’ Google to avoid blocking FRP (Factory Reset Protection).

If you drop your phone before selling, additionally:

  • πŸ“¦ Log out of all accounts (Mi, Google, social media).
  • πŸ’³ Remove Bank Cards from Google Pay or other Payment Systems.
  • πŸ“‘ Reset network settings (Settings) β†’ SIM-maps and mobile networks β†’ Resetting network settings).

⚠️ Note: If Redmi Go has enabled Find Device (in Mi Cloud), you will need to enter the Mi Account password after reset!

πŸ“Š Why you are dropping Xiaomi Redmi Go?
The device is braking.
Forgot your password/pattern lock
I'm getting ready to sell.
After a failed update
Another option

2. Method 1: Reset via the settings menu (if the phone is working)

This is the easiest and most secure method available if the smartphone is turned on and you remember the unlock password.The instruction is suitable for Xiaomi Redmi Go on any version of MIUI or Android Go.

Step-by-step:

  1. Open Settings (the gear icon on the main screen).
  2. Go to the System section β†’ Additionally. β†’ Resetting settings.
  3. Select Delete all data (reset to factory settings).
  4. When you request, enter PIN-code, password or pattern lock.
  5. Confirm the action by clicking Reset the phone.
  6. Wait until the process is completed (it will take 3-5 minutes).

If the menu does not include Additional, try an alternative route:

Settings β†’ About phone β†’ Reset settings β†’ Delete all data

⚠️ Note: Some firmware may request a username and password from Mi Account after a reset, even if you untie your account in advance. This is due to Xiaomi's security policy. If you don't remember the data, use method 3 (Fastboot).

β˜‘οΈ Checklist before resetting through settings

Done: 0 / 5

Method 2: Reset via Recovery Mode (if the phone is locked)

If Redmi Go doesn't respond to the lock screen, the password is forgotten or the device is frozen, resetting through Recovery will help. This method does not require a password, but deletes all data.

How to Sign In to Recovery on Xiaomi Redmi Go:

  1. Turn off the phone (press the power button for 10 seconds if it freezes).
  2. Press the Power button + Volume Up button at the same time.
  3. Hold them for 10-15 seconds until the Mi logo and Recovery menu appear.

In the Recovery menu, use volume buttons for navigation and power button for selection.

  1. Select Wipe Data (or Wipe & Reset in some versions).
  2. Confirm the action by selecting Wipe All Data.
  3. Once completed, select Reboot to reboot.

If the menu is in Chinese, focus on the location of the items:

Menu item (English)Translation into RussianAction.
Wipe DataClearing the dataReset to factory settings
Wipe CacheClearing the cacheDeletes temporary files (does not reset settings)
RebootReboot.Exit from Recovery
Connect with MIAssistantConnect to MIAssistantMode for firmware through PC

⚠️ Note: Some versions of Redmi Go may have a "This device is locked" error after reset via Recovery, which means Mi Account protection is enabled, and you will need to enter your login/password or firmware via Fastboot (method 3).

What happens if Recovery does not open?
If the phone vibrates after holding the buttons, but the menu does not appear, try: 1. Repeat the combination with holding the buttons longer (20+ seconds). 2. Connect the charger (sometimes helps with a discharged battery). 3. Use the Power + Volume Reduction combination (on some versions). If nothing works, go to method 3 (Fastboot).

Method 3: Forced Fastboot reset (for power users)

If the first two methods fail (e.g., because of Mi Account lock or firmware damage), the reset is left over via Fastboot mode, which requires a computer and ADB/Fastboot drivers installed.

What you need:

  • πŸ’» Computer with Windows/Linux/macOS.
  • πŸ”Œ Cable USB (preferably original).
  • πŸ› οΈ Utilities. ADB and Fastboot (download from Android site).
  • πŸ”“ Unlocked bootloader (if not previously unlocked, you will need to link to Mi Account).

Step-by-step:

  1. Turn off Redmi Go.
  2. Press the Power Button + Volume Down button before the Fastboot logo appears (Android robot with an open belly).
  3. Connect your phone to your PC via USB.
  4. Open the command prompt (Windows) or terminal (Linux/macOS) in the folder with ADB/Fastboot.
  5. Enter the command to check the connection: fastboot devices If the device is determined (the serial number will appear), continue. If not, install the drivers.
  6. Run reset: fastboot erase userdata fastboot erase cache fastboot reboot

If after the reboot, the error "This device is locked" appears, then the binding to the Mi Account is enabled.

  • Enter the data from the account to which the phone is linked.
  • If you do not remember the password, restore it on the Mi Account website.
  • If your account is not yours (for example, a phone is purchased by hand), contact the previous owner or use the official unlocker from Xiaomi (requires proof of ownership).

1. Reconnect. USB-cable.

2. Install drivers manually through Device Manager (select "Android Bootloader Interface").

3. disable the driver signature in Windows (for this, temporarily transfer the system to debugging mode).-->

5 Possible errors after discharge and their solutions

Even after successful resetting of Xiaomi Redmi Go, there may be problems.

Typical errors and decisions:

Mistake.Reason.Decision
"This device is locked" after resettingMi Account Protection ActivatedEnter the login / password from the linked account or run the phone through Fastboot with unlocking the bootloader
The phone will not turn on after resettingThe process is interrupted or the firmware is damagedSweat the stock firmware through the Mi Flash Tool
"No command" at RecoveryRecovery section damagedInstall custom Recovery (TWRP) or run the original through Fastboot
Constant reboots (bootloop)Firmware conflict or damaged system filesCompletely reset via Fastboot with all partitions cleaned (fastboot erase system)

If after reset, the phone asks for a Google password (FRP), it means that before zero was tied to the Google account, and enabled Factory Reset Protection.

  • πŸ”‘ Enter data from the last Google account linked.
  • πŸ“§ If you don’t remember your password, restore it through Google’s recovery page.
  • πŸ› οΈ If your account is not yours, you will need a bypass. FRP through special utilities (for example, FRP Bypass APK), This is a violation of Google’s security policy.

πŸ’‘

If the phone is unstable after reset (brakes, overheats), perform additional cache cleaning via Recovery (Wipe Cache Partition).

6.How to avoid problems in future discharges

To ensure that the next time you zero out Redmi Go goes without errors, follow these tips:

Preventive measures:

  • πŸ” Turn it off. FRP (Factory Reset Protection before reset: delete your Google account in your settings.
  • πŸ“± Regularly update the firmware through Settings β†’ The phone. β†’ Updating the system.
  • πŸ”„ Do not interrupt the reset process – this can damage the bootloader and β€œbrick” the device.
  • πŸ”§ Unlock the bootloader in advance (if you plan custom firmware). Instructions on the official Xiaomi website.

If you often sell or buy used Xiaomi phones, pay attention to:

  • πŸ“„ Mi Account anchor check: ask the seller to untie the device from your account before handing it to you.
  • πŸ” Checking for FRP: After purchasing, immediately reset your phone to make sure there is no lock.
  • πŸ›‘οΈ Originality of firmware: If the phone was stitched with custom firmware, it can cause problems with updates.

To check the bootloader lock status, type in the Fastboot command:

fastboot oem device-info

If Device unlocked: true, the bootloader is unlocked. If false, you will need official unlocking.

FAQ: Frequent questions about resetting Xiaomi Redmi Go

Can I reset Redmi Go without losing data?
No, a full factory reset always deletes all user data (photos, apps, settings). However, you can: Back up via Settings β†’ System β†’ Backup. Copy files to your PC or cloud manually. Use utilities like Xiaomi Backup to save SMS and call logs. If you want to free up space without reset, clear the app cache to Settings β†’ Apps.
The phone asks for the old password after the reset.
This means that: Mi Account protection was enabled on the device (requires login/password input from the associated account). FRP-Google protection (requires a password from the last Google account). Solutions: If your account is yours, restore the password on the official Mi or Google sites. If the phone is bought with hands, contact the seller to unbundle. If nothing helps, swipe the phone through Fastboot with complete cleaning (see Method 3).
Recovery reset doesn't work -- the menu doesn't open. Why?
Possible causes: πŸ”‹ Battery discharged (charge your phone to at least 30%). πŸ”§ Volume or power button damaged (try to hold the combination longer). πŸ“± Custom Recovery is installed (for example, TWRP), which requires a different way of entering. πŸ› οΈ Recovery is damaged (reflashing through Fastboot is required). If the menu does not open, proceed to Method 3 (reset via Fastboot).
How to reset Redmi Go if it doesn’t turn on (black screen)
If the phone doesn't respond to the power button: Connect it to charge for 30 minutes (perhaps battery is completely drained). Try to pinch Power + Volume Up for 20+ seconds to force you to log in to Recovery. If it doesn't, plug it into your PC and try to identify it in Fastboot (see Method 3). Even if the Fastboot doesn't detect the device, it could be a hardware malfunction (e.g. motherboard failure).
After the dump, the IMEI's gone. How do you recover it?
This is a rare but critical issue that occurs with: Fastboot Firmware Incorrect. NVRAM Partition Damage (where IMEI is stored). Solutions: Try IMEI recovery via engineering menu: ##3646633#Go to Connectivity β†’ CDS Information β†’ Radio Information and enter recovery commands (requires knowledge of the original IMEI). Swipe the original firmware through Mi Flash Tool with a Clean All tick. Contact Xiaomi Service Center - self-moding IMEI is illegal in most countries.