How to reset the settings of the vacuum cleaner Xiaomi: reset to factory parameters

Xiaomi’s modern robot vacuum cleaners are complex devices with their own firmware, room maps, and personalized settings, but sometimes there are situations when you need to return the device to a factory state before selling, after a software failure, or when you switch to a new Mi Home account. Resetting can solve problems with Wi-Fi connection, navigation errors, or sensors that are incorrect.

However, the zeroing procedure differs depending on the vacuum cleaner model and the type of discharge. In this article, we will go into detail all the ways, from software reset via an application to hardware hard reset through a button on the case, which works even when the device is completely locked, you will also learn how to save important data before resetting and what to do if the vacuum cleaner does not respond to standard commands.

Before you start zeroing out, make sure that the problem really requires drastic measures. For example, if the Xiaomi Mi Robot vacuum cleaner is not connected to Wi-Fi, check the router first and update the firmware. Resetting is a last resort, after which you will have to reconfigure the cleaning schedule, no-go zones and other settings.

Why You May Need to Reset Your Vacuum Settings

There are a few typical situations where resetting becomes necessary, first of all, software failures: the vacuum cleaner begins to behave inadequately, for example, ignores commands from the application, builds a map of the room incorrectly, or constantly issues an Error 10 error (a problem with sensors), in which case the reset helps to return to work without going to the service center.

Second, you need to reset your ownership when you change ownership, so if you're selling or transferring a vacuum cleaner to another person, you need to delete the link to your Mi Home account and erase personal information like cleaning history and stored maps of the premises, without which the new owner will not be able to connect the device to his account.

Other reasons:

• 🔄 The vacuum cleaner got stuck in firmware update mode and does not respond to buttons.
• 📡 Persistent Wi-Fi connection problems that are not solved by rebooting the router.
• 🗺️ The map of the room is lost or not saved after cleaning.
• 🔋 Battery discharges quickly due to power errors (often found after unsuccessful updates).

It is important to understand that reset is of two types: Soft reset - software zeroing through the application, which saves the basic settings, but resets temporary data. Hard reset - a complete reset to factory parameters, including the removal of all user data.

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Before resetting, check if the vacuum cleaner is related to a battery failure. If the device shuts down after 5-10 minutes of operation, it may be necessary to replace the battery rather than reset the settings.

Preparation for resetting: what to do in advance

Before you reset your settings, follow a few important steps to avoid data loss and additional problems. Save your current settings if you plan to use the vacuum cleaner any further.

1. Open the Mi Home app (or Dreamehome for Dreame models).
2. Go to the section with your vacuum cleaner.
3. Take screenshots of screens with cleaning schedules, no-go zones, and other important parameters.

If the vacuum cleaner is linked to a Xiaomi account, make sure you remember the username and password. After the reset, you may need to re-authorize. Also check if you have a backup of room maps - some models (for example, Mi Robot Vacuum-Mop 2 Pro) allow you to export them to the cloud.

Checklist before dumping:

Pay special attention to the battery level. If the vacuum cleaner runs out during the procedure, it can lead to the inability to turn on without connecting to the charging station. The optimal charge level before reset is at least 30%.

⚠️ Note: If your Xiaomi vacuum cleaner was purchased in China and linked to an account with a Chinese region, you may need to create a new Mi Home account with the same region after the reset.

Method 1: Software Reset via Mi Home

The safest and easiest way to zero is through the official app, which is suitable if the vacuum cleaner is connected to Wi-Fi and responds to commands. The instructions are relevant for most models, including the Mi Robot Vacuum-Mop 2, Dreame D9 viomi V3.

Steps to perform soft reset:

1. Open the Mi Home app and select your vacuum cleaner.
2. Go to Settings. → General settings → Resetting settings (or Settings) → Additionally. → Restore factory settings for some models).
3. Confirm the action. The vacuum cleaner will reboot and return to baseline settings, but the saved cards and account will remain tied.

If your app does not have a “Reset Settings” option, try an alternative path:

Device profile → Sign gear (settings) → Reset to factory

What is resetted when soft reset:

• 📅 Individual cleaning schedule.
• 🔊 Volume settings for voice alerts.
• 🛠️ Suction force and wet cleaning parameters (if supported).

What's not reset:

• 📡 Link to Wi-Fi and Mi Home account.
• 🗺️ Preserved maps of premises (in most cases).

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Soft reset does not remove the account binding. If you sell a vacuum cleaner, use hard reset or untie the device manually in the Mi Home settings.

Method 2: Completely reset via a button on the body

If the vacuum cleaner does not respond to commands from the application or you want to completely reset it (for example, before selling), you will need a hard reset.This procedure returns the device to a factory state, removing all user data, including the account binding.

Instructions for most Xiaomi models (Mi Robot, Dreame, Viomi):

1. Turn off the vacuum cleaner by holding the power button ON/OFF during 3–5 seconds.
2. Find a small hole on the case with an inscription RESET (usually near the power button or under the lid).
3. Take a paper clip or needle and hold the button. RESET 10-15 seconds until you hear a beep or light up the indicator.
4. Release the button. The vacuum cleaner will reset and start the reset process (may flash orange or blue).

For some models (e.g. Mi Robot Vacuum-Mop P), the procedure is different:

1 Hold the Home and Power buttons at the same time for 5 seconds.


2. After the beep release the buttons.




3. The vacuum cleaner will issue a voice message in Chinese:" (restore factory settings).

Table: Location of the button RESET popular models

⚠️ Note: After hard reset, Xiaomi vacuum cleaner can start speaking Chinese even if it has previously been Russified.This is normal - the language will change after re-associating with the account with the desired region.

Method 3: Reset via voice commands (for supported models)

Some new models of vacuum cleaners Xiaomi (for example, Mi Robot Vacuum-Mop 2 Pro or DreameBot) L10 Pro) supports reset via voice commands, this method is convenient if the physical button is used RESET inaccessible or damaged.

To reset the voice settings:

1. Make sure the vacuum cleaner is on and on standby.
2. Say one of the commands (in English or Chinese, depending on firmware): "Reset to factory settings" "" (huīfù chūchǎng shèzhì)

"Yes"

"" (quèrèn)

Voice reset doesn't work on all devices. If the vacuum cleaner doesn't respond, try other ways. Also note that after the voice reset, you may need to re-tuning the language in the Mi Home app.

List of models with voice reset support:

• 🎤 Xiaomi Mi Robot Vacuum-Mop 2 Pro (firmware 3.5.8 and higher).
• 🎤 DreameBot L10 Pro / L10s Ultra.
• 🎤 Viomi V3 Pro (with updated firmware only).

What to do if the vacuum cleaner is not discharged

If none of these methods worked, the problem could be a hardware failure or a firmware lock, and here are some solutions for complex cases:

1.Vacicine fails to respond to button RESET

• 🔌 Try connecting the device to the charging station and repeat the procedure.
• 🔋 Make sure the battery is at least 20% charged (if the discharge is less than 10%, the reset may not work).
• 🛠️ If the button is physically damaged, contact the service center for repairs.

2.The vacuum cleaner shall not be switched on after discharge

• 🔄 Wait 10-15 minutes – some models reboot after a hard reset.
• 🔌 Connect the vacuum cleaner to charging and hold the power button for 20 seconds.
• 📥 If the indicators are not burning, you may need to flash through the USB (It's done in service centers).

3.The vacuum cleaner is blocked by the previous owner

If you bought a used vacuum cleaner that is tied to someone else’s Mi Home account, and the seller did not untie it, try:

1. Perform a hard reset (as described above).
2. Contact the previous owner and ask to remove the device from their account.
3. Contact Xiaomi with proof of purchase (check, contract) for forced unlocking.

⚠️ Note: Some Xiaomi vacuum cleaners (especially those for the Chinese market) are region-specific, and may refuse to work with accounts registered in other countries after reset, requiring a change of region to Mi Home or a regional change of firmware.

How to set up a vacuum cleaner after resetting

Once the settings are zeroed, the Xiaomi vacuum cleaner will be like new — it will have to be reconnected to Wi-Fi, adjust the schedule and save the maps of the premises.

1. Connect to Wi-Fi and Mi Home account

1. Turn on the vacuum cleaner and wait until it starts flashing blue (connection waiting mode).
2. Open the Mi Home app and click Add Device (+).
3. Select a vacuum cleaner model from the list and follow the instructions on the screen.
4. Connect the vacuum cleaner to your Wi-Fi network (make sure the router is running at 2.4GHz – 5GHz is not supported!).

Basic settings

• 🗺️ Start the first cleaning to make a vacuum cleaner map of the room.
• 📅 Set up a cleaning schedule in the Schedule section.
• 🚫 Add no-go zones and virtual walls (if necessary).
• 🔊 Select the language of voice alerts (in the device settings).

3. Restoration of stored data

If you took screenshots of settings before reset, use them to restore:

• 📍 Coordinates of Cleaning and No-Grooming Zones.
• ⚙️ Suction force parameters for different coating types.
• 🕒 Automatic cleaning time.

For models that support cloud-based card storage (such as Mi Robot Vacuum-Mop 2 Pro), check if old cards are available in your account, and sometimes they are automatically restored after being re-assigned.

FAQ: Frequent questions about resetting Xiaomi vacuum cleaner settings