Where to look for phone records in Xiaomi: all ways with instructions

Have you accidentally deleted an important conversation record on Xiaomi or can’t find where automatic call records are stored?In this article, 5 proven ways to find and recover conversation audio files on Redmi, POCO and Mi/Xiaomi smartphones (including 2020–2026 models), we’ll break down standard MIUI features, hidden system folders, cloud services and third-party utilities – with step-by-step screenshots and error warnings.

Important: the location of the records depends on the version of MIUI, the phone model and the way you write (built-in feature, Google Drive or third-party software). For example, on the Xiaomi 13 Pro with MIUI 14, files are stored in one place, and on the Redmi Note 10 with MIUI 12.5 - in another. If you used a recorder application (for example, Cube Call Recorder), look for files in its folder, not in the system directories.

Before you start searching, check:

• 📱 Whether call recording is enabled in phone settings (path: Settings) → Annexes → Phone. → Recording calls).
• 🔍 Do you have root rights (required to access hidden folders).
• ☁️ Are records synchronized with the cloud (Google Drive, Mi Cloud).

1. Standard place of storage of records in MIUI

If you used the built-in recording feature (available on most Xiaomi smartphones with a MIUI 11+), files are saved in a folder MIUI/sound_recorder/call_rec. The way to her:

1. Open the Files app** (the folder icon on the desktop).
2. Go to the tab "Category» → «Audio».

🔹 Features:

• 📁 The files are.amr or.mp3 and named by pattern: Recording_20260515_143022_+79123456789.amr.
• 🔊 V MIUI 14 Records can be automatically archived in MIUI/backup/CallRec.
• ⚠️ In some models (for example, POCO X5 Pro folder is hidden – use a root access explorer (e.g. Solid Explorer).

⚠️ Attention: B MIUI 12.5 Enhanced and newer records can be automatically deleted after 30 days, unless you turn off this option in the settings of the Phone application** (Settings) → Storage → Autocleaning).

2. Search through the "Phone" application (call log)

The fastest way to find records is through the call log.

1. Open the phone application** (telephone icon).
2. Find the right call in the list (the “Recorded” mark** will appear next to the contact).
3. Slip on the record → the “Replay” button** (triangle icon).
4. To save the file, click Share and select Save to Files.

🔹 Challenges and solutions:

• 🔄 Did the tape get cut? MIUI 13+ Time limit: 30 minutes. Use Cube Call Recorder for long conversations.

3. Recovery of deleted records

If the records are missing, try to restore them by:

Method 1. The basket in the application "Files"

1. Open the Files» → basket».

Method 2: Recovery programs

• 🛠️ DiskDigger scans internal memory for deleted audio files.
• 🔍 Recuva (requires a phone connection to a PC).
• ⚠️ Important: Do not save new files to your phone until you recover them – they can overwrite deleted records!

Method 3: Cloud backups

If you have synced with Mi Cloud or Google Drive:

• ☁️ Mi Cloud: Go to i.mi.com → «Backup copies»** → Find the CallRec folder.

⚠️ Attention: B MIUI 14 default entries are not synced with Mi Cloud – this option must be enabled manually in the phone settings (Settings) → Xiaomi account → Synchronization → Call records).

4. Hidden system folders (for advanced users)

Some records are stored in hidden sections that are not available without root rights or ADB.

Rooted device folders:

/data/user_de/0/com.android.providers.media/documents/


/data/media/0/MIUI/sound_recorder/call_rec_hidden/




/sdcard/Android/data/com.miui.voiceassist/files/call_rec/

How to access without root:

1. Connect your phone to your PC and use ADB (instruction below).
2. Enter the command to view hidden files: adb shell ls /data/user_de/0/com.android.providers.media/documents/
3. Download files on PC: Adb pull /sdcard/MIUI/sound_recorder/call_rec/ C:\CallRecords\

💡

If ADB does not recognize the device, install Mi PC Suite drivers and enable USB debugging in the developer settings (Settings → About Phone → MIUI version – tap 7 times).

Alternative to ADB: Use a root-enabled file manager (such as FX File Explorer or Root Browser). Enable the display of hidden files in the app settings.

5. Third-party applications for recording and searching

If the built-in MIUI function is not suitable, install specialized recorders:

Top.-3 apps:

• 🎤 Cube Call Recorder ACR — Records all calls (including VoIP) and saves /CubeBackup/CallRec.

🔹 Cube Call Recorder Settings:

1. Install the app from Google Play.
2. Launch it. → Provide permissions for calls, microphone and storage.
3. In settings, select: Format → MP3 Saving folder → /storage/emulated/0/CubeBackup/CallRec Exceptions → Add numbers that do not need to be written
4. Enable "Autorecord"** for incoming/outgoing.

⚠️ Attention: On Android 11+ (including MIUI 12-14) apps are not allowed to record calls without notifying the other person. Use Cube Call Recorder with the "Write on speaker" option** (less reliable but legal).

💡

Third-party recorders are more reliable than the built-in MIUI function: they do not depend on firmware updates, support VoIP (WhatsApp, Telegram) and offer flexible storage settings.

6. Frequent problems and solutions

Problem 1: The entries are in the journal, but not reproduced.

• 🔊 Check the volume – the file may be damaged.
• 🛠️ Recode the file via Audacity (open) → «Exports to MP3»**).
• 📱 Update the Phone app** in Google Play.

Problem 2: Records are saved, but without sound.

• 🎙️ In the recording settings (Settings) → Annexes → Phone. → Recording calls) select "Sound source: Line + Microphone»**.
• 🔄 Reboot your phone – sometimes helps to reset audio driver errors.
• 📵 Check if the sound is blocking the Do Not Disturb mode or energy saving.

Problem 3: The new firmware has stopped working.

After updating MIUI (especially to version 13-14), the recording function may be disabled.

FAQ: Answers to Frequent Questions