Have you accidentally deleted an important phone call record on Xiaomi Redmi or simply can't find it? Don't panic - audio files from calls are stored in several hidden folders of the system, and their recovery is possible even without root rights. In this article, we will analyze all possible storage locations, including standard and third-party applications, cloud services and even ways to restore deleted files.
Redmi smartphones (Redmi Note 10 to Redmi 13C) use different call recording mechanisms depending on the MIUI version and the firmware region. For example, in global versions, recording may be disabled by default due to legal restrictions, and in Chinese versions it can work automatically. We took into account all the nuances and collected current data for 2026, including changes after upgrading to MIUI 15.
1. Standard place of storage of records in MIUI
By default, Xiaomi stores conversation records in a hidden system folder. The path depends on the firmware version, but most often it is:
- ๐ /sdcard/MIUI/sound_recorder/call_rec/ โ mainfolder MIUI 12โ15
- ๐ /storage/emulated/0/Recordings/Call/ โ Alternative path for some models
- ๐ /Internal Storage/Rec/ โ obsolete MIUI 11 below
The files are.amr or.mp3 and are named by pattern: call_[date [time] [number].amr. To see the folder:
- Open any file manager (e.g., Xiaomiโs Explorer).
- Enable the display of hidden files in the manager settings.
- Follow one of the paths indicated.
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If there is no folder, check if the call recording is enabled in the phone settings. Go to Settings โ Applications โ Phone โ Recording conversations
Important: in some regions (e.g. the EU), the recording function is legally disabled. call_rec It is not created and you will need a third-party application.
2. How to find records through the application "Phone"
If you used the built-in recording function in the standard Phone app, you can access the files directly from the call log:
- Open the phone application (pipe icon).
- Go to the journal section and find the right contact.
- Click on the call record โ if the conversation was recorded, an icon will appear. ๐ค and the inscriptionยป.
In MIUI 14+, the interface has changed: now the entries are displayed in a separate section of the Entries inside the log. If the play button is not available, check:
- โ๏ธ Recording settings: Phone โ Settings โ Recording of conversations.
- ๐ Date filter: It is possible that the record is too old and archived.
- ๐ฑ Smartphone model: on Redmi Note 12 and later, records can be stored in the Mi Cloud.
3. Cloud Storage: Mi Cloud and Google Drive
With MIUI 13, Xiaomi began automatically synchronizing recordings of conversations with the Mi Cloud (if the feature is enabled).
- Open your Settings โ Xiaomi Account โ Mi Cloud.
- Make sure the โSync Recordsโ slider is active.
- Go to i.mi.com โ Devices โ [Your Redmi] โ Record conversations.
If you use Google Drive to back up, the records can be stored in a backup archive to retrieve them:
- Open Google Drive on your PC.
- Find the Backups section โ select the backup of your Redmi.
- Download the archive and find the folder. call_recordings Inside (you will need to unpack the.ab file using Android Backup Extractor).
How to recover records from Google backup without PC?
4. Third-party applications for recording calls
If the built-in MIUI feature doesnโt suit you, popular alternatives are:
| Annex | Where the records are kept | Features |
|---|---|---|
| Cube ACR | /CubeRecordings/ | Records both ends of the conversation, supports the cloud |
| Call Recorder | /CallRecorder/ | Automatic transcription, integration with Dropbox |
| Truecaller | /Truecaller/Recordings/ | Recording for premium users only |
| RMC: Android Call Recorder | /RMC/Recordings/ | It works without root, but requires customization of rights |
To find records from third-party apps:
- Open the file manager and go to the Internal Storage root folder.
- Find the folder with the name of the application (see the table above).
- Files are usually sorted by date and have the.mp3 or.ogg extension.
Exclude the application from battery optimization|Give all permissions manually|Enable the entry for SIM1 and SIM2|Set up automatic upload to the cloud-->
5. Recovery of deleted records
If you accidentally delete a record, you can restore it within 30 days (provided that the disk space has not been overwritten).
Method 1: Through the MIUI basket
MIUI 14+ adds the Recycle Bin feature for files:
- Open the โConductorโ โ Categories โ Basket.
- Find the file. call_rec or Recordings.
- Select the files you need and click โRestoreโ.
Method 2: Recovery programs
For deep scanning, use:
- ๐ฅ๏ธ DiskDigger (for Android, no root required)
- ๐ฅ๏ธ Recuva (for PC, if you connect Redmi as a drive)
- ๐ฅ๏ธ EaseUS MobiSaver (paid but free trial period)
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The faster you start recovering from deletion, the better the chances of success, and each new record or application installation reduces the likelihood by 10 to 15 percent.
Method 3: Through ADB (for power users)
If you have access to ADB, do:
adb shell
su
find /data -name ".amr" -o -name ".mp3" | grep -i callThis team will find all audio files with a call in the name, including hidden system records.
What if ADB canโt find the files?
6 Why records may be lost and how to prevent it
Frequent reasons for the disappearance of records:
- ๐ Optimizing the battery: MIUI It kills background processes, including recording calls. Solution: add the Phone app to exceptions (Settings) โ Battery โ Optimizing the battery).
- ๐ฑ Update MIUI: after major updates (for example, with MIUI 13 on MIUI 14) folder paths may change. Solution: check all possible locations in section 1.
- โ๏ธ Synchronization failure: If records are stored in the cloud, they can freeze when the Internet is bad.Solution: Force the data to update in Mi Cloud.
- ๐ ๏ธ Settings reset: after hard reset, all local records are deleted.Solution: regularly export important files to PC.
To minimize the risks:
โ ๏ธ Warning: Set up automatic copying of records to the cloud (for example, in Google Drive or Mi Cloud). To do this, in the call recording application, turn on the โUploadโ option and specify the folder for export.
Also check the application permissions:
- Go to Settings โ Applications โ Permissions Management โ Microphone.
- Make sure the Phone app and third-party recorders have access to the microphone.
- In Settings โ Privacy โ Special Access โ Record audio, enable permission for the desired applications.
7. Legal nuances of recording conversations
Before you record calls, consider the legal restrictions:
- ๐ท๐บ Russia: It is allowed to record conversations only with the notification of the interlocutor (Article 23 of the Constitution of the Russian Federation), in business correspondence, an automatic voice message such as โConversation is recordedโ is enoughยป.
- ๐ช๐บ EU (GDPR): Recording without the consent of the interlocutor is prohibited and punishable by a fine of up to 4% of the annual income of the company.
- ๐บ๐ธ Most states require at least one party consent).
- ๐จ๐ณ China: Recording is allowed, but data storage is regulated by cybersecurity law.
On Xiaomi Redmi with Global Firmware (EEA), the recording function is often disabled by default.
- Set the region of India in settings (Settings โ Additional โ Region).
- Reboot the phone.
- Check the appearance of the recording option in the phone application.
โ ๏ธ Note: Changes in region may affect some services (e.g. Google Pay or banking applications) and return the original region after setting up the record.