Have you had an important phone conversation but forgot to turn on the recorder? Are you sure the record is saved but you can't find it? On Xiaomi smartphones (including Redmi and POCO), the recordings of calls can be stored in different places β it all depends on the version of MIUI, the device model and the recording method. In this article, we will analyze all possible options, from the standard Dictophone application to hidden system folders and cloud services.
Xiaomi is a company that regularly changes the location of features in the firmware. MIUI 12 Call records are automatically saved in the folder MIUI/sound_recorder, MIUI 14 They were moved to Records inside the Phone app, and we collected up-to-date data for all versions of the software (2020β2026 d.) and models - from the budget Redmi Note 10 before Xiaomi's flagships 14 Ultra.
Important: if you searched for records through a phone search and found nothing, it doesn't mean that they don't exist. System files are often hidden from standard search. Below you will learn how to turn on the display of hidden folders and where to look for audio files with conversations.
1. Standard Dictator app - the first place to search
Most Xiaomi users donβt even know that their phone has a built-in voice recorder with call recording function.The app is called Records** (or Dictator in older versions of MIUI) and is usually hidden in the Tools folder on the home screen. If itβs not, check the list of all apps by swiping up from the bottom of the screen.
How to find the records:
- π± Open the Records app** (Mic icon on a green background).
- π At the top of the screen, select the Calls tab** (or Call Recordings in global firmware).
- π If there is no tab, tap three dots in the upper right corner and select Show Call Records.
- π Sort records by date to find the right one faster.
The interface in MIUI 14+ has changed, and now calls are recorded directly in the Phone app.
- Open the phone (the phone icon).
- Go to the "Recordings" tab** (or "Recordings").
- If there is no tab, click on the three dots in the upper right corner and select Settings β Call Record β Show all records.
β οΈ Note: In some regions (e.g. the EU), call recording is disabled by default due to privacy laws. β Annexes β Phone. β Record calls and enable the option βAutomatic RecordingΒ»**.
π‘
If the Records app is empty but you are sure you have recorded it, check the Internal folder. Storage/MIUI/sound_recorder/call_rec Sometimes files are saved there, but not displayed in the interface.
2. folder MIUI/sound_recorder β record-store
Even if you donβt see the entries in the standard apps, they could have been saved in the system folder. Xiaomi hides this directory by default, but it can be opened through any file manager (for example, βFilesβ from Google or βMi File Explorerβ).
Search instructions:
- Open the file manager and go to Internal Storage.
- Slip on three dots in the upper right corner and turn on "Show hidden files"**.
- Open the folder. MIUI β sound_recorder β call_rec.
- Here you will find files with the.amr or.mp3 extension, which are the call records.
If the folders sound_recorder No, try alternative ways:
- π MIUI/voice_recorder/call_rec (old-form MIUI).
- π Recordings/Call (global-firm).
- π Android/data/com.android.providers.media/recordings (for recordings via Google Drive).
| MIUI version | The path to call recording | File format |
|---|---|---|
| MIUI 12 and below | MIUI/sound_recorder/call_rec | .amr |
| MIUI 13-14 (China) | MIUI/voice_recorder/call_rec | .mp3 or.m4a |
| MIUI 14 (Global) | Recordings/Call or through the Phone app | .mp3 |
| POCO Launcher | Internal Storage/POCO/Rec | .amr |
β οΈ Warning: If you connected your phone to your computer and turned on the File Transfer modeΒ»** (MTP), Some of the records could have been copied to this folder. PC\[Device name]\Internal Storage\MIUI\sound_recorder Check it if there are no files on the phone.
3. Phone app: where automatic recordings are stored
In the latest versions of MIUI (starting with the 13th), call recordings are integrated directly into the Phone app, which is convenient, but not always obvious. Many users are unaware that recording is enabled by default for all incoming/outgoing calls (in some regions).
How to find the records:
- Open the phone app**.
- Go to the tab "Journal"** (watch icon).
- Find the right call in the list and tap it.
- If you have a record, you will see the icon. π€ You can click on it to listen to it.
If there is no recording icon, but you are sure the conversation was recorded:
- π§ Go to Settings. β Annexes β Phone. β Recording calls.
- π± Make sure that the Automatic Recording function is enabled.
- π Check if there are no number limits (for example, entry only for contacts from the phone book).
In MIUI 14 for European firmware, call recording is disabled by GDPR. To activate it, you need to manually enable the option in the settings or use third-party applications.
Open Settings β Annexes β Phone.|Check the status of the function "Automatic RecordingΒ»|Make sure there are no number restrictions|View the list of exceptions (if any)-->
4. Cloud services: Google Drive and Mi Cloud
If the phone is synced, the call records could automatically be uploaded to the cloud. Xiaomi uses two main storage services:
- π Mi Cloud β Xiaomiβs proprietary cloud (15 GB free).
- βοΈ Google Drive β if you use a Google account.
How to check out Mi Cloud:
- Open the Settings. β Accounts. β Mi Account.
- Select "Mi Cloud"**.
- Scroll down to the Backups section and click View Data.
How to check Google Drive:
- Open the Google Drive app** or go to drive.google.com.
If you donβt find records in the cloud, but are sure that sync has been enabled:
- π Check if the storage limit is exceeded (only 15 GB is free in Mi Cloud).
- π± Make sure that the cloud settings include the option βAutoload MultimediaΒ»**.
- π Try searching for keywords: call, recording, voice.
What if the record is in the cloud but not played?
5. Third-party applications for recording calls
If Xiaomi's built-in tools don't fit (for example, due to regional restrictions), many users install third-party apps.
- π² Cube ACR β Records high quality calls, supports cloud storage.
- π€ Call Recorder by Lovekush β simple interface, automatic recording.
- βοΈ Automatic Call Recorder β Stores records in Google Drive.
- π Truecaller β in addition to the number detector, has a recording function (requires a premium subscription).
Where to look for records in third-party applications:
- Open the application where the recording was made.
- Go to the "History" or "Records" section.
Important: Some applications (such as Cube ACR) require additional permissions to record calls.
- π§ Go to Settings. β Annexes β [Title of the annex] β Permits.
- π Enable permissions for βMicrophoneβ, βStorageβ and βPhoneΒ»**.
β οΈ Attention: In Android 10+ Google has restricted apps' access to call recording for security reasons.If you're using Xiaomi on Android 11/12/13, Some apps may not work without root rights. In this case, try Cube ACR β It circumvents restrictions through accessibility.
6.Recovering deleted call records
If you accidentally delete a recording of a conversation, you can try to restore it, and success depends on how long it has been since you deleted it and whether the cache cleaning function was used on the phone.
Recovery methods:
- Recycle Bin Check: Open the file manager and go to the Recycle Bin (or Trash). See if there are files with the.amr or.mp3 extension.
- Recovery programmes: π± DiskDigger β scans internal memory for deleted files. π» Recuva (for PC) β connect your phone in File Transfer mode and scan the memory. π EaseUS MobiSaver β specializes in audio file recovery.
- Cloud Backups: Check Mi Cloud or Google Drive for automatic backups. Mi Cloud backups are stored for 30 days β if a record has been deleted recently, it can be restored from there.
If you use DiskDigger or similar programs:
- π Do not save recovered files to the same phone, it can overwrite other deleted data.
- πΎ Save files on PC or in the cloud.
- π Search for files by extensions:.amr,.mp3,.m4a,.3gp.
π‘
The faster you start recovering from deletion, the better the chances of returning the record, and after 1-2 weeks of active use of the phone, the data can be overwritten irrevocably.
7.Why call records may not be saved
Sometimes users find that call records are not saved at all, neither in the built-in voice recorder nor in the cloud.
| Problem. | Reason. | Decision |
|---|---|---|
| Records are not automatically saved | Function disabled in settings | Enable Settings β Applications β Phone β Recording calls |
| Files are empty (0 bytes) | Recording error due to lack of memory | Clear the space on the phone or change the recording format to.mp3 |
| Recording interrupted | Limitations of Android 10+ | Use third-party applications that bypass restrictions (e.g. Cube ACR) |
| No sound on the record. | Microphone is busy with another app | Close all background programs that use a microphone |
| Records are available, but not reproduced. | A damaged file or unsupported format | Convert to.mp3 through online services |
If none of these methods helped, check:
- π΅ Is there a power saving mode on the phone - it can block the background recording.
- π Is the microphone physically disabled (for example, after the phone falls).
- π± Is there a custom firmware installed - some modifications MIUI delete call-recording.