Where in Xiaomi smartphones to look for records of telephone conversations: all ways

Have you had an important conversation on the phone, turned on the record, but now you can not find the file? Or want to check whether all incoming calls are automatically saved on your Xiaomi? In this article, we will analyze all possible storage locations of records, from standard folders to hidden system directories, and explain why sometimes files β€œdisappear” and how to restore them.

The manufacturer doesn't always make access to records obvious: depending on the model (Redmi Note 12, POCO X5, Mi 11) and the version of MIUI, the path to files may differ. In addition, some records are stored not in the phone's memory, but in the cloud - and this also needs to be considered. We have collected current methods for all modern Xiaomi devices, including phones with HyperOS.

If you've never set up a conversation record specifically, first check if the feature is enabled at all.In some regions, it's disabled by default due to legal restrictions.

1. Standard Storage Place: Records folder in the file manager

In most cases, the call records on Xiaomi are stored in the Rec or CallRecord folder in the device's internal memory.

Internal memory β†’ MIUI β†’ sound_recorder β†’ call_rec

How to get there:

  1. Open the Files app** (the folder icon on the desktop).
  2. Go to the Device tab (not the Device tab). SD-map!).
  3. Put it on the file. MIUI, later sound_recorder.
  4. Look for files with the.m4a or.amr extension, which are records.

If the folders sound_recorder No, try an alternative path:

Internal Memory of β†’ Recorder β†’ CallRecord

In the new versions MIUI 14 HyperOS records can be automatically sorted by date in subfolders of the view 2026-05-15. Files are named by phone number or contact name, for example: +79123456789_20260515_143022.m4a.

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If you can’t see the MIUI folder, turn on the hidden files in the file manager settings (three dots in the upper right corner β†’ β€œShow hidden files”).

2. Cloud Storage: Mi Cloud and Google Drive

Many users are surprised when they don’t find a record in their phone’s memory, even though they remember exactly what they were recording, and the reason is often because of cloud services: Xiaomi can automatically sync records with the Mi Cloud (if the feature is enabled).

How to check out Mi Cloud:

  • πŸ“± Open the cloud app** (Mi Cloud) on your phone.

If you use Google Drive for backup, records can be stored there in the Backup β†’ Calls section, however, this only works when you manually set up sync through the Dictator app (if installed).

What if the record is in the cloud, but not downloaded?
If the file is not downloaded from Mi Cloud, try: 1. Reboot your phone. 2. Update the Mi Cloud app in Google Play. 3. Enable VPN (sometimes helps with regional restrictions). 4. Download the record via the web version of the cloud on your computer: i.mi.com ( log in with the same Mi Account).

3. Built-in voice recorder: where to look for records from the Dictophone app

On some Xiaomi models (such as the Redmi Note 11 Pro or Xiaomi 13T), call records are not stored in the system folder, but in the standard Recorder app.

  1. Launch the Dictophone app** (Mic icon).
  2. Go to the Records or Calls tab (depending on the MIUI version).
  3. Sort files by date to find the right one faster.

Note that in this application, the records can be automatically transcribed into text (if the voice recognition function is enabled in the settings) and the transcriptions are stored in the same folder, but in.txt format.

πŸ“Š You use a built-in voice recorder on Xiaomi?
Yeah, regularly.
Only for important conversations.
No, I don't know about that function.
I prefer third-party applications.

4. Hidden system folders: where Android-level records are stored

If you didn't find entries in standard locations, they could have been saved in one of the hidden system folders. These directories don't usually show up in the file manager without enabling developer mode or root rights, but they can be accessed through ADB or special applications (such as FX File Explorer).

Possible ways:

folderWayNote
CallRecording/data/user_de/0/com.android.server.telecom/call_recordingRequires root or ADB
Media/storage/emulated/0/Android/media/com.miui.voicerecordFor MIUI 12-14
Telecom/data/data/com.android.server.telecom/filesSystem records (no root available)

Important: files in /data/ folder are deleted when the phone is reset to factory settings, even if you haven't formatted the internal memory! If you're planning a reset, first extract the records via ADB:

adb pull /data/user_de/0/com.android.server.telecom/call_recording C:\Xiaomi_Calls

5. Third-party Call Recording Apps: Where They Store Files

If you're using third-party apps like Cube Call Recorder, ACR or Boldbeast, the path to recordings is different, usually in the settings of the app itself, but there are also typical places:

  • πŸ“ /storage/emulated/0/CubeBackups β€” Cube Call Recorder.
  • πŸ“ /storage/emulated/0/CallRecorder β€” for ACR.
  • πŸ“ /storage/emulated/0/Boldbeast β€” For Boldbeast Call Recorder.
  • πŸ”’ Some apps encrypt records – you can’t listen to them without a password.

Third-party recorders often offer additional features, such as:

  • πŸ”„ Automatic upload of records to Google Drive or Dropbox.
  • πŸ“Š Statistics on the duration of conversations.
  • πŸ” Search for Keywords in Transcription.

Make sure that the appendix includes:

βœ” Automatic recording of incoming/outgoing

βœ” Saving to a memory card (if necessary)

βœ” File format (recommended.mp3 or.m4a)

βœ” Contact exceptions (if not recorded for certain numbers)

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6 How to Recover Deleted Records of Conversations

If you accidentally delete a record, don't despair, you can try to restore it. Success depends on how long it has been since you deleted it and whether memory cleanup features (such as MIUI Optimization) have been used since then.

Recovery methods:

  1. Through the File Manager Recycle Bin: Open "FilesΒ»** β†’ Recycle Bin. Find the deleted file (stored for up to 30 days) Restore it by clicking on the icon ↩️.

These programs require root or at least access to internal memory via ADB.

Xiaomi

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If the recording is critical (e.g. for a court), write support with the device's IMEI and approximate call date, and in rare cases, engineers can extract data from server backups.

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The faster you start recovery, the better the chances of success. Once a file is deleted, its disk space is marked as free, but the data remains until it is overwritten with new files. Turn off Wi-Fi and mobile Internet to avoid automatic synchronization and overwriting!

⚠️ Warning: Do not install recovery software on the same disk from which the files were deleted! This can overwrite deleted data. Use a memory card or other media.

7 Why recordings of conversations may not be saved

Sometimes users find that calls are not recorded at all or files are not saved, the reasons can be both software and hardware:

Problem.Reason.Decision
The recording doesn't start.Disabled function in settingsInclude in Settings β†’ Applications β†’ Calls β†’ Record conversations
Files are empty (0 bytes)Mistake of microphone or codecCheck the microphone in the "Dictorphone"** or reset the MIUI settings
Records are saved, but without sound.Blocking by the operatorUse third-party apps with VoIP recording support
Files disappear after rebootingCleaning the cache with the systemTransfer the records manually to another folder or to SD-map

On some models (such as the POCO F5 or Xiaomi 14), the record may be blocked due to Google's policy for Android 10+.

  • πŸ”§ Install an alternative firmware (e.g. xiaomi.eu).
  • πŸ“± Use Google Phone instead of the standard Call app.
  • πŸ”„ Enable Developer Mode and Allow Recording for All Applications:
Settings β†’ About the phone β†’ MIUI version (shap 7 times)


Settings β†’ Additional β†’ For developers β†’ Allow recording of calls

Before you enable automatic recording of all calls, please read your country's laws. Most regions only allow recording of conversations with the consent of the person involved.

  • πŸ“ž The conversation is conducted for official purposes (with prior notice).
  • 🚨 There is reason to believe that the interlocutor commits illegal actions.
  • πŸ“ The record is used as evidence in court (but the court may not accept it without the consent of the other party).

The European Union (including Russia) has a GDPR that requires informed consent to the processing of personal data, including voice recordings, and a violation can result in fines.

⚠️ Note: In some countries (e.g. Germany or France), recording a conversation without consent is considered a criminal offence. On Xiaomi with EU firmware, the call recording function may be disabled by default for this reason.

If you are recording for personal purposes (for example, to keep important information in mind), it is better to:

  • 🎀 Notify the interlocutor in advance.
  • πŸ“ Save only fragments of conversation with your voice.
  • πŸ—‘οΈ Delete records after use.

FAQ: Frequent questions about recording conversations on Xiaomi

Can I record calls to Xiaomi without installing additional apps?
Yes, most Xiaomi models (starting with MIUI 10) have a built-in recording feature that is enabled in the Calls β†’ Record conversations settings of the app, but some EU firmware may be hiding this option.
Why isn't my Redmi Note 10 Pro a record folder?
Possible reasons: Recording is disabled in settings. Records are saved to the cloud (Mi Cloud) rather than to the phone's memory. You use a third-party dialer (like Google Phone) that saves files elsewhere. On your firmware, recording is blocked due to regional restrictions (like Xiaomi for EU). Check the path /storage/emulated/0/Recorder/CallRecord or install an alternative recording app.
How to transfer recordings of conversations from Xiaomi to a computer?
Methods: Connect the phone to USB Transfer files and copy the folder call_rec. Send files to yourself via Bluetooth or Wi-Fi Direct. Upload the records to Google Drive or Telegram (as files). ADB Retrieval of system records: Adb pull /sdcard/MIUI/sound_recorder/call_rec C:\Xiaomi_Calls
Can I record calls through a Bluetooth headset?
Yes, but with reservations: The standard Calls app on Xiaomi only records sound from the phone's microphone, not from the headset. Third-party apps (like Boldbeast) can record audio from Bluetooth, but require manual tuning. Bluetooth recording quality is often worse due to audio codec compression. For best results, use a wired headset with a 3.5 mm connector (if you have one on your model).
How to enable automatic recording of all calls?
Instructions for MIUI 14 and HyperOS: Open the Calls app**. Tap three dots in the top right corner β†’ Settings. Select Record conversations. Enable Auto Record. Specify which calls to record: All, Incoming or Outgoing only. Choose file format (.m4a or.amr) and save location. Some firmware (e.g. EU) may not have this item. Use third-party applications.