Have you had an important conversation on the phone, turned on the record, but now you can not find the file? Or want to check whether all incoming calls are automatically saved on your Xiaomi? In this article, we will analyze all possible storage locations of records, from standard folders to hidden system directories, and explain why sometimes files βdisappearβ and how to restore them.
The manufacturer doesn't always make access to records obvious: depending on the model (Redmi Note 12, POCO X5, Mi 11) and the version of MIUI, the path to files may differ. In addition, some records are stored not in the phone's memory, but in the cloud - and this also needs to be considered. We have collected current methods for all modern Xiaomi devices, including phones with HyperOS.
If you've never set up a conversation record specifically, first check if the feature is enabled at all.In some regions, it's disabled by default due to legal restrictions.
1. Standard Storage Place: Records folder in the file manager
In most cases, the call records on Xiaomi are stored in the Rec or CallRecord folder in the device's internal memory.
Internal memory β MIUI β sound_recorder β call_recHow to get there:
- Open the Files app** (the folder icon on the desktop).
- Go to the Device tab (not the Device tab). SD-map!).
- Put it on the file. MIUI, later sound_recorder.
- Look for files with the.m4a or.amr extension, which are records.
If the folders sound_recorder No, try an alternative path:
Internal Memory of β Recorder β CallRecordIn the new versions MIUI 14 HyperOS records can be automatically sorted by date in subfolders of the view 2026-05-15. Files are named by phone number or contact name, for example: +79123456789_20260515_143022.m4a.
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If you canβt see the MIUI folder, turn on the hidden files in the file manager settings (three dots in the upper right corner β βShow hidden filesβ).
2. Cloud Storage: Mi Cloud and Google Drive
Many users are surprised when they donβt find a record in their phoneβs memory, even though they remember exactly what they were recording, and the reason is often because of cloud services: Xiaomi can automatically sync records with the Mi Cloud (if the feature is enabled).
How to check out Mi Cloud:
- π± Open the cloud app** (Mi Cloud) on your phone.
If you use Google Drive for backup, records can be stored there in the Backup β Calls section, however, this only works when you manually set up sync through the Dictator app (if installed).
What if the record is in the cloud, but not downloaded?
3. Built-in voice recorder: where to look for records from the Dictophone app
On some Xiaomi models (such as the Redmi Note 11 Pro or Xiaomi 13T), call records are not stored in the system folder, but in the standard Recorder app.
- Launch the Dictophone app** (Mic icon).
- Go to the Records or Calls tab (depending on the MIUI version).
- Sort files by date to find the right one faster.
Note that in this application, the records can be automatically transcribed into text (if the voice recognition function is enabled in the settings) and the transcriptions are stored in the same folder, but in.txt format.
4. Hidden system folders: where Android-level records are stored
If you didn't find entries in standard locations, they could have been saved in one of the hidden system folders. These directories don't usually show up in the file manager without enabling developer mode or root rights, but they can be accessed through ADB or special applications (such as FX File Explorer).
Possible ways:
| folder | Way | Note |
|---|---|---|
| CallRecording | /data/user_de/0/com.android.server.telecom/call_recording | Requires root or ADB |
| Media | /storage/emulated/0/Android/media/com.miui.voicerecord | For MIUI 12-14 |
| Telecom | /data/data/com.android.server.telecom/files | System records (no root available) |
Important: files in /data/ folder are deleted when the phone is reset to factory settings, even if you haven't formatted the internal memory! If you're planning a reset, first extract the records via ADB:
adb pull /data/user_de/0/com.android.server.telecom/call_recording C:\Xiaomi_Calls5. Third-party Call Recording Apps: Where They Store Files
If you're using third-party apps like Cube Call Recorder, ACR or Boldbeast, the path to recordings is different, usually in the settings of the app itself, but there are also typical places:
- π /storage/emulated/0/CubeBackups β Cube Call Recorder.
- π /storage/emulated/0/CallRecorder β for ACR.
- π /storage/emulated/0/Boldbeast β For Boldbeast Call Recorder.
- π Some apps encrypt records β you canβt listen to them without a password.
Third-party recorders often offer additional features, such as:
- π Automatic upload of records to Google Drive or Dropbox.
- π Statistics on the duration of conversations.
- π Search for Keywords in Transcription.
Make sure that the appendix includes:
β Automatic recording of incoming/outgoing
β Saving to a memory card (if necessary)
β File format (recommended.mp3 or.m4a)
β Contact exceptions (if not recorded for certain numbers)
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6 How to Recover Deleted Records of Conversations
If you accidentally delete a record, don't despair, you can try to restore it. Success depends on how long it has been since you deleted it and whether memory cleanup features (such as MIUI Optimization) have been used since then.
Recovery methods:
- Through the File Manager Recycle Bin: Open "FilesΒ»** β Recycle Bin. Find the deleted file (stored for up to 30 days) Restore it by clicking on the icon β©οΈ.
These programs require root or at least access to internal memory via ADB.
Xiaomi
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If the recording is critical (e.g. for a court), write support with the device's IMEI and approximate call date, and in rare cases, engineers can extract data from server backups.
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The faster you start recovery, the better the chances of success. Once a file is deleted, its disk space is marked as free, but the data remains until it is overwritten with new files. Turn off Wi-Fi and mobile Internet to avoid automatic synchronization and overwriting!
β οΈ Warning: Do not install recovery software on the same disk from which the files were deleted! This can overwrite deleted data. Use a memory card or other media.
7 Why recordings of conversations may not be saved
Sometimes users find that calls are not recorded at all or files are not saved, the reasons can be both software and hardware:
| Problem. | Reason. | Decision |
|---|---|---|
| The recording doesn't start. | Disabled function in settings | Include in Settings β Applications β Calls β Record conversations |
| Files are empty (0 bytes) | Mistake of microphone or codec | Check the microphone in the "Dictorphone"** or reset the MIUI settings |
| Records are saved, but without sound. | Blocking by the operator | Use third-party apps with VoIP recording support |
| Files disappear after rebooting | Cleaning the cache with the system | Transfer the records manually to another folder or to SD-map |
On some models (such as the POCO F5 or Xiaomi 14), the record may be blocked due to Google's policy for Android 10+.
- π§ Install an alternative firmware (e.g. xiaomi.eu).
- π± Use Google Phone instead of the standard Call app.
- π Enable Developer Mode and Allow Recording for All Applications:
Settings β About the phone β MIUI version (shap 7 times)
Settings β Additional β For developers β Allow recording of calls8 Legal Aspects: Can You Record Conversations on Xiaomi?
Before you enable automatic recording of all calls, please read your country's laws. Most regions only allow recording of conversations with the consent of the person involved.
- π The conversation is conducted for official purposes (with prior notice).
- π¨ There is reason to believe that the interlocutor commits illegal actions.
- π The record is used as evidence in court (but the court may not accept it without the consent of the other party).
The European Union (including Russia) has a GDPR that requires informed consent to the processing of personal data, including voice recordings, and a violation can result in fines.
β οΈ Note: In some countries (e.g. Germany or France), recording a conversation without consent is considered a criminal offence. On Xiaomi with EU firmware, the call recording function may be disabled by default for this reason.
If you are recording for personal purposes (for example, to keep important information in mind), it is better to:
- π€ Notify the interlocutor in advance.
- π Save only fragments of conversation with your voice.
- ποΈ Delete records after use.