You've been looking for Xiaomi's phone records, but you haven't found them in standard folders? The problem is that the automatic call record function in MIUI doesn't work, because files can be hidden in system directories or not saved at all without additional settings. In this article, we'll look at all possible storage locations, including hidden folders, cloud services, and third-party applications.
It's important to understand that the behavior of the feature depends on the version of MIUI (12, 13 or 14), the smartphone model (Redmi Note 12, POCO F5, Mi 13, etc.) and regional firmware. For example, on European versions of MIUI, call recording is disabled by default due to privacy laws, and on global and Chinese it can work automatically. We tested all methods on current firmware in 2026.
1. Standard place of storage of records in MIUI
If you used the built-in call recording function, the files should be in the folder. /MIUI/sound_recorder/call_rec/. However, the path may differ depending on the firmware version:
- 📁 MIUI 14 (Android 13/14): /Internal Storage/MIUI/sound_recorder/call_rec/ or /sdcard/MIUI/voice_recorder/
- 📁 MIUI 12/13 (Android 11/12): /storage/emulated/0/Recordings/CallRecord/
- 📁 Old versions: /sdcard/CallRecord/ or /MIUI/voice_recorder/
To find the folder:
- Open the File Manager app.
- Go to the Category section → Audio or Internal Memory.
- Turn on the display of hidden folders (click on three dots in the upper right corner → Show hidden files).
- Look for folders with names call_rec, CallRecord or voice_recorder.
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If you don't have a folder, check if the call recording is enabled in your phone settings. Some firmware has the default feature turned off.
File format: records are saved in.amr or.mp3 name-named Record_20260515_143022.amr (Date and time of conversation. Any audio player, such as Google Drive or Google Drive, can be used to listen to it. VLC.
2. How to enable automatic call recording
If there's no record, maybe the function is just not activated, and you can turn it on in two ways:
Method 1: Through phone settings
- Open the phone application (Phone).
- Click on the three dots in the upper right corner → Settings.
- Select the Call Recording (Call Recording).
- Activate the Automatic Recording Switch.
- Choose which calls to record: All, Favorites Only or Unknown Numbers Only.
Method 2: By setting up a specific contact
If you only need to record conversations with certain subscribers:
- Open the contact in the "Phone" application.
- Press three points. → Record calls.
- Choose Always or Ask Before Recording.
Limitations:
- ⚠️ On some firmware (for example, MIUI EU) The recording function may be blocked.
- ⚠️ In some countries (EU, USA) automatic recording is prohibited by law – it is required to notify the interlocutor.
- ⚠️ Records are not saved if VoLTE or VoWiFi is used during a conversation (on some models).
3. Alternative places of record storage
If there is nothing in the standard folders, check these locations:
| Storage area | Way | When used |
|---|---|---|
| The Mi Cloud Cloud | https://i.mi.com/ → Section "Records" | If you have synchronization with the cloud |
| Google Drive folder | /MIUI/backups/CallRecord/ | When Backing Up Through Google |
| Internal memory (hidden) | /data/user/0/com.android.dialer/files/ | On some firmware (requires root) |
| The Dictaphone application folder | /Recordings/ or /MIUI/sound_recorder/ | If the recording was done through a recorder |
Critical detail: on MIUI firmware for the European Region (EEA), the default call records are stored in encrypted form and are only available through the Phone application (Call History section → recording icon next to the number).
How to access hidden records without root?
4. Third-party applications for recording calls
If the built-in feature doesn't work, you can use third-party programs. The best options for Xiaomi are:
- 🎤 Cube Call Recorder ACR — It even records VoIP calls (WhatsApp, Telegram) but requires setting up access to the microphone.
- 📞 Call Recorder by Lovekesh – a simple interface, saves records in the /CallRecorder/.
- 🔊 Automatic Call Recorder – Supports cloud backup on Google Drive.
- 📱 Truecaller – has a built-in recording function (does not work on all Xiaomi models).
How to set up Cube Call Recorder ACR:
- Install the app from Google Play.
- When you first start, give access to the Microphone, Contacts and Memory.
- In the settings, select the Record Format → MP3 and the Save folder.
- Enable the option to record all calls or set up rules for individual contacts.
Install the application from the official store|Provide all necessary permits|Select the recording format (MP3/AAC)|Set up automatic deletion of old records|Check out the test call.-->
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Note: On Xiaomi with MIUI 13/14 and Android 12+, third-party apps may not record calls due to privacy restrictions, in which case only the built-in feature or root access will help.
5. How to recover deleted call records
If the records are accidentally deleted, you can try to restore them:
Method 1: Through the basket in the application "Files"
MIUI has a built-in bin where files are stored for up to 30 days:
- Open the Files" → Basket.
- Find deleted recordings (filter type Audio).
- Select the files you need. → Restore.
Method 2: Recovery programs
If the cart is cleaned, use:
- 🔍 DiskDigger scans internal memory for deleted audio files.
- 📱 Recuva (for PC) – connect your phone in File Transfer mode and scan the memory.
- 🔄 EaseUS MobiSaver – specializes in multimedia recovery.
Important: The less you use your phone after deleting, the better the chances of recovery. New data overwrites old memory sectors.
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Recovery is possible only if the files have not been overwritten. Xiaomi with the feature of dynamic storage (File Storage Optimization) the chances are lower, the system automatically clears the unused space.
6. Problems with recording calls and their solutions
Common mistakes and ways to eliminate them:
| Problem. | Reason. | Decision |
|---|---|---|
| Records are not retained. | There's no space on the disk. | Clear the memory or change the save path in the recording settings |
| No sound on the record. | Microphone blocked by another application | Close all programs that use the microphone (WhatsApp, Instagram) |
| The recording function is not in the menu | Regional firmware restrictions | Install global firmware or use third-party apps |
| Recording ends in 30 seconds. | Limitation of the demo version of the application | Buy a premium version or change the program |
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Note: On Xiaomi models with MediaTek processor (e.g. Redmi Note 11, POCO M4 Pro) may not work recording VoLTE calls due to hardware limitations of the chipset, in which case only disabling VoLTE in the settings will help. SIM-map.
7. Legal aspects of call recording
Before you record conversations, read the laws of your country:
- 📜 Russia: It is allowed to record calls without notice if you are a participant in a conversation (Article 23 of the Constitution of the Russian Federation).
- 📜 EU (GDPR): You must notify the interlocutor of the recording (otherwise a fine of up to 20 million euros).
- 📜 U.S.: Laws vary by state, California requires consent from all participants in a conversation.
- 📜 Ukraine, Kazakhstan, Belarus: Recording is allowed without notice, but it is forbidden to distribute without consent.
Xiaomi with EU firmware (MIUI EEA) automatically plays a voice notification before recording begins: “This conversation is recorded.” It cannot be turned off – this is a requirement of the GDPR.
If you are running a business or recording conversations for litigation, keep the consent confirmation (for example, voice or text).