You had an important conversation on the phone, turned on the record, but now you can't find the file? On Xiaomi Poco X3, call records can be stored in a few non-obvious places, depending on how you saved them. In this article, we will analyze all possible locations, from the standard Phone application to third-party services like Google Drive or MI Cloud.
The Poco X3 (like other MIUI smartphones) is not always able to save records in the Downloads or Music folder, and sometimes files are hidden in service directories that are not accessible without a file manager, and we'll show you how to find them manually, recover deleted records, and why some calls may not be saved at all.
1. Standard Phone app: where records are stored
If you used the built-in conversation recording feature in the Phone app, the files should automatically be saved to the folder. MIUI/sound_recorder/call_rec. However, the path may differ depending on the version. MIUI:
- ๐ MIUI 12โ14: /storage/emulated/0/MIUI/sound_recorder/call_rec/
- ๐ Old versions (MIUI 11 below): /storage/emulated/0/Recordings/CallRecord/
- ๐ How to find: Open any file manager (e.g. Files by Google or built-in file manager) MI File Manager, enable the display of hidden folders and follow the path.
Important: If the folder is empty, check the recording settings in the Phone app, maybe saving is disabled or files are automatically deleted after a certain time, to check this:
- Open the Phone app.
- Press three points (โฎ) โ Settings โ Recording of conversations.
- Check out Auto Delete โ if there is a tick, the records are erased after 3-30 days.
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If the recording settings don't have Auto Delete, but the files are gone, check the Security app, which can automatically delete "unnecessary" audio files.
2. Downloads folder and other standard directories
Some versions of MIUI store call records in the Download or Music folder, depending on the firmware and regional settings.
- Open the MI File Manager (or other file manager)
- Click on the magnifying glass icon (๐) top-right.
- Enter the request: call_rec or.mp3 (if you know the format).
- Sort the results by date - the latest records will be at the top.
If the search does not give results, check these folders manually:
| folder | Way | When used |
|---|---|---|
| Downloads. | /storage/emulated/0/Download/ | If the record is saved through a third-party application or manually |
| Music. | /storage/emulated/0/Music/ | Early versions of MIUI (up to 12) |
| MIUI | /storage/emulated/0/MIUI/ | Standard place for service files |
| Android/data | /storage/emulated/0/Android/data/... | Records from third-party applications (e.g. Cube Call Recorder) |
3. Cloud Storage: MI Cloud and Google Drive
If your Poco X3 is synced to MI Cloud or Google Drive, the recordings could automatically be uploaded there.
- ๐ฅ๏ธ MI Cloud: Open Settings โ Xiaomi account โ MI Cloud. check the Backups or Gallery section (sometimes audio files get there).If nothing is available, try restoring the backup (but this will delete the current data!).
Google Drive:
- Open the Google Drive app.
- Enter audio or call in the search.
- Check the Backups folder.
Important: MI Cloud only stores records for 30 days at a free rate, after which they are deleted without the possibility of recovery. If you do not pay for extended storage, download important files to the device.
Check it out. MI Cloud in Xiaomi settings|Search Google Drive for keywords|Make sure the synchronization is enabled.|Download important files to the device-->
4. Third-party applications for recording calls
If you're using third-party programs like Cube Call Recorder, ACR, or Call Recorder by Lovekush, the records are stored in their own folders.
/storage/emulated/0/Android/data/[name packet appendix]/files/To find the exact path:
- Open the recorder app.
- Go to its settings โ save folder.
- Copy the path and paste it into the file manager address bar.
Some applications allow you to choose the format of saving:
- ๐ต.mp3 โ standard, takes up little space.
- ๐ผ.AMR โ compressed format, worse quality.
- ๐พ.Wav โ High quality, but large size.
If the files are not being played, try converting them via Online-Convert or Audacity.
Why can applications not save records?
5. Recovery of deleted records
If you accidentally delete a record, you can try to restore it, and you can do that with programs like DiskDigger, Recuva (for PC) or Dumpster (for Android).
- Install DiskDigger from Google Play.
- Select Full Scan (requires root rights for deep search).
- Mark the file types: Audio (MP3, AMR, WAV).
- Wait until the scan is finished and save the files found.
Without root rights, the chances of recovery are lower, since the program will only be able to scan cache and temporary files. If the record was deleted long ago (more than 2-3 weeks), it is likely that the new data has already been overwritten.
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The faster you start recovering from deletion, the better the chances of returning a file.Every new record or application installation reduces the likelihood of success.
6.Why records may not be saved
If you have enabled the record but no files, the reasons may be as follows:
- ๐ซ No rights: Starting with Android 9, apps are not allowed to record calls without notifying the other person.
- ๐ Limitations MIUI: In the latest firmware versions, Xiaomi blocks background recording to save battery. โ Battery โ Optimize the battery and turn it off for the recorder app.
- ๐ต Memory problems: If your device has less than 10% of the available space, the system can automatically delete old records.
- ๐ Technical limitations: Some operators (for example, MTS or Beeline) block the recording of VoLTE calls.
To check if the system is blocking the recording:
- Call another phone and turn on the recording.
- After the conversation, check the notifications โ if the message โNo record is possibleโ, then there is a software restriction.
- Try using another application (e.g. ACR instead of the built-in recording module).
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If the recording does not work on VoLTE, turn off this feature in the settings SIM-maps: Settings โ SIM-maps and mobile networks โ Challenge 4G โ Turn it off.
7 How to keep records for a long time: 3 reliable ways
To avoid losing important conversations, follow these rules:
- Automatic upload to the cloud: Set up an automatic file submission to Google Drive or Dropbox in the recorder app. For example, Cube Call Recorder does this by: Settings โ Cloud โ Select service โ Enable autoboot.
- Backup to PC: Connect your phone to your computer and copy the folder of the records to a separate directory. MTP-Transfer Protocol (Media Transfer Protocol) for transmission.
- Export to Notes: Convert audio to text with Google Docs (download file) โ PCM โ Open with help โ Google Docs: It takes time, but it keeps the conversation going even when you lose the original.
If youโre in a lot of important conversations, consider buying a recorder or using specialized services like Rev Call Recorder, which offer advanced storage features.