Feedback on Xiaomi Redmi: what is the application, how to use it and why you need it

Have you ever noticed your Xiaomi Redmi or POCO a pre-installed app called Feedback? Many users ignore it, considering it unnecessary “garbage” from the manufacturer, and some even try to remove it through the Internet. ADB And it's one of the most useful system applications that connects you directly to the team. MIUI And it helps to improve firmware.

In this article, we will go into detail about what Feedback is on Xiaomi Redmi, how it works, what features it hides and why it should not be removed, how to send error reports, what data the application collects, and how to use it to speed up the correction of bugs in your smartphone model, and also reveal some little-known chips that are not written about even in the official documentation.

What is Feedback on Xiaomi Redmi and why is it necessary?

Feedback (or “Feedback” in Russified firmware) is an official application from Xiaomi, designed to collect user feedback about the work of users. MIUI, bugs, suggestions for improvements, and even complaints about specific features, are essentially a direct channel of communication between you and the firmware developers.

The main objectives of the annex are:

• 🐞 Collecting error reports – if your Redmi is glitching, slowing down or behaving inappropriately, you can send the error log directly to Xiaomi.
• 💡 Improvement proposals – you want to make sure that MIUI You can vote for other users' ideas or suggest your own.
• 📊 Usage Analytics – Anonymous data about how you interact with your smartphone helps optimize your firmware.
• 🔄 Tracking the status of complaints – you can see if your feedback has been reviewed and if you plan to correct it.

It is important to understand that Feedback is not just a “complaint basket”, but a tool that really affects the development of the company. MIUI. For example, many of the features that have appeared in recent versions (for example, improved gesture management or optimizing autobrightness) were implemented precisely due to the mass feedback of users through this application.

⚠️ Note: Don't confuse Feedback with Mi Community! the latter is for forum chat, and Feedback is for technical reports and firmware suggestions.

How Feedback App Works: Technical Details

Feedback application integrated into the system MIUI And it's a deep level. When you send out a report, what happens is:

1. The logs of the system are collected (the last 5-10 minutes of the smartphone).
2. A state dump is formed - a snapshot of current processes, CPU load, memory, etc.
3. If the error is related to a particular application, its version, permissions, and crash history are recorded.
4. The data is encrypted and sent to Xiaomi servers via a secure connection.

Interesting fact: if you send an error report within 3 minutes of it occurring, the system automatically attaches extended logs, which increases the chances of a quick bug fix, which is especially useful for rare bugs that are difficult to replicate.

Important: Feedback does NOT collect your personal data (photos, messages, passwords), but can record the names of running applications and the time they are used for performance analysis.

How to Send an Error Report via Feedback

If your Redmi is starting to glittle — for example, spontaneously restarts, Bluetooth is not working or the interface is slowing down — here is a step-by-step guide to how to properly report it via Feedback:

1. Open the Feedback app (a megaphone icon icon or an exclamation point cloud icon).
2. Select the category of problem: 📱 The system is for glitches. MIUI, freezes, overheating. 📷 Camera – if there are artifacts in the photo or video. 🔋 Battery - with a quick discharge or incorrect display of percentage. 📶 Network - problems with Wi-Fi, mobile Internet, GPS.

• When it manifests itself (e.g., when you launch a Genshin Impact game).
• How often does it happen (once a day, after updating, etc.)
• What you have tried to do before (reset, reset).
• Attach screenshots or videos (if possible). To do this, click on the icon. 📎.
• Click "Send" and wait for confirmation.

The exact time and conditions of the bug

- Smartphone model and version MIUI (find out in Settings → The phone)

Logs (if the error is reproduced, send a report immediately after it appears)

Screenshot or video (if the problem is visual)

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After sending you will receive a notification with the ticket number (for example, #FB12345678). It can be used to track the status of the complaint in the section "My feedback».

⚠️ Note: If root access or custom firmware is a problem, your report will likely be ignored. Xiaomi officially supports stock versions only MIUI.

How to propose a new function for MIUI

In addition to bug complaints, Feedback can offer ideas for improvement. MIUI. For example, many users have asked for:

• 🔄 Ability to disable advertising in system applications.
• 📱 One-Hand Mode for Large Smartphones.
• 🔋 Flexible background restriction settings for applications.
• 🎵 Customizable equalizer for Bluetooth headphones.

To send a sentence:

1. In the Feedback app, select the “Suggestions” tab.
2. Press «+» And describe your idea.
3. Specify what problem it solves (e.g., “It’s uncomfortable to use a big screen with one hand”).
4. Attach screenshots or implementation examples (if any).
5. Send and share a link to Mi Community so other users can vote.

The more votes your proposal gets, the more likely it will be noticed by developers, such as Smart Lock (automatically disabling notifications while you sleep) that came about just like that, at users' request.

💡

If your proposal is related to design MIUI, Put a mockup in an image format to the review, which increases the chances that designers will consider it.

Can I remove Feedback and what happens if I do?

Many users try to get rid of Feedback, considering it unnecessary, technically it can be removed, but there are nuances:

If you do remove Feedback, consider:

• 🚫 You won’t be able to send error reports, making it harder to diagnose your device’s problems.
• 🔄 Some updates MIUI Can restore the application automatically.
• 🛠️ In case of warranty repairs, the absence of Feedback may raise questions from the service center.

Hidden Feedback features: what the app can do besides reports

Few people know, but Feedback on Xiaomi Redmi has more than just a way to send complaints.

• 📡 Network Test: In Some Versions MIUI Feedback allows you to run a mobile network or Wi-Fi diagnostic to check the speed and stability of the connection.
• 🔍 Knowledge Base Search: If you describe the problem in the input field, the application can offer solutions from official Xiaomi documentation.
• 📊 Usage statistics: In the application settings, you can see how many reports you sent and which ones were reviewed.
• 🤖 Betas and Tests: Sometimes Feedback invites you to a closed beta test for new features MIUI.

To access these functions:

1. Open Feedback and tap the icon ⚙️ (settings) in upper right corner.
2. Select "Additional" or "Tools" (name depends on version) MIUI).
3. Explore the available options – there may be gesture tests, sensor checks, and other service utilities.

For example, in MIUI 14 Feedback can run a vibration test to check the operation of the motor, or calibrate the proximity sensor, if the screen does not turn off during the call.

💡

Feedback is not only a complaint book, but also a tool to diagnose hardware problems. If your Redmi is behaving strangely, first check it through the built-in tests in Feedback before carrying it to the service.

Frequent Feedback Problems and How to Solve Them

Sometimes the Feedback app itself doesn't work properly.

If Feedback has stopped working, try:

1. Update MIUI through settings → Updating the system.
2. Reset the application settings: Settings → Annexes → Feedback → Warehouse → Reset.
3. Install MIUI Re-enacted via Fastboot (extreme case).

⚠️ Note: If after the update MIUI Feedback has disappeared from the menu, check the System Utilities folder, or search by app. In some regional firmware, it is hidden.

FAQ: Answers to Frequent Questions about Feedback on Xiaomi Redmi