Where Xiaomi Stores Conversations Records: A Complete Guide to Searching and Managing Audio Files

Have you ever tried to find a recording of an important conversation on a Xiaomi smartphone but couldn't remember where it had gone? or suddenly discovered that the call recording app stopped working after the MIUI update? This problem is familiar to many users of the brand's devices - despite the built-in recording tools, files are often "lost" in the maze of system folders.

In this article, we’ll look at all the possible storage locations on Xiaomi, Redmi and POCO smartphones, from standard directories to hidden system folders, learn how to find audio files manually, restore deleted records, transfer them to a PC or the cloud, and why some models stopped saving conversations after upgrading to MIUI 14/15.

The material is relevant for all modern devices – from Xiaomi 13 Pro to the budget Redmi Note 12, as well as for the firmware MIUI Global, MIUI China and HyperOS. If you use third-party applications for recording (for example, Cube Call Recorder or ACR), here you will also find answers to questions about the location of their files.

1. Standard storage locations for MIUI records

By default, Xiaomi smartphones store conversation records in one of three folders, depending on the firmware version and regional build.

• 📁 Internal memory: /storage/emulated/0/MIUI/sound_recorder/call_rec/ — standard-place MIUI Global and HyperOS. Here, files are sorted by date in a format YYYY-MM-DD.
• 📁 The application folder "Dictorphone»: /storage/emulated/0/Recorder/ — used if the recording was conducted through the built-in voice recorder, and not through the call module.
• 📁 Hidden system folder: /data/user/0/com.android.providers.media/documents/ — This can be used if you have synchronization with Mi Account (access only with root rights).

Important: MIUI 14+ and HyperOS can vary by region, for example, on Chinese firmware (MIUI China), records are often stored in /storage/emulated/0/miui/voices/.

1. Open the “Calls” app (Phone).
2. Go to the Records section (the microphone icon in the upper right corner).
3. Click on any record and select Details – there will be a full path to the file.

⚠️ Note: If you are using duality SIM-cards, records from each of them can be stored in separate subfolders (for example, call_rec/sim1/ and call_rec/sim2/). Check both directories!

2.How to find records if they "disappeared" after the update

Many users face a problem: after upgrading to MIUI 14/15 or HyperOS, old records no longer appear in the Calls app, although the files physically remain on the device.

• 🔄 Changes in folder structure: New versions MIUI can transfer the records to /storage/emulated/0/Android/data/com.android.phone/files/.
• 🔒 Access Restrictions: Android 13+ Blocks access to some folders without explicit permission (you need to manually grant permission to file managers).
• ☁️ Automatic archiving: If sync with Mi Cloud is enabled, records can be deleted from the device after uploading to the cloud.

To recover the "lost" files:

1. Install a root-access file manager (such as FX File Explorer or Solid Explorer).
2. Turn on the display of hidden folders in the manager settings.
3. Check the following directories: /data/media/0/MIUI/sound_recorder/ /data/user_de/0/com.android.phone/files/ /storage/emulated/0/Android/obb/com.miui.voicerecord/
4. If files are found but not played, try renaming the extension from.amr to.mp3 (sometimes MIUI saves entries in a non-standard format).

3. Search for records from third-party applications

If you use alternative call recording software (e.g. Cube Call Recorder, ACR, Boldbeast), their files are stored separately from the system's.

Features of working with third-party records:

• 🔍 Truecaller encrypts files -- you can't listen to them without an app. Export them through the Settings menu. → Call records. → Exports.
• 📱 Boldbeast can save records on the SD-If you have a map, check it out. /storage/XXXX-XXXX/Boldbeast/ (where XXXX — ID map).
• ⚙️ V ACR There is a “Hidden Mode” option – if it is enabled, files are saved to the /storage/emulated/0/.ACR/ (folder).

⚠️ Note: Some applications (such as Cube Call Recorder) require you to turn off battery optimization to work properly. Otherwise, the recordings may or may not be saved. → Annexes → Permits → Auto-start.

4. Recovery of deleted records

If you accidentally delete a recording of a conversation, you can try to restore it, and success depends on how long it has been since you deleted it and whether the device has been used since then (new data can overwrite old files).

Recovery methods:

1. Through the basket MIUI: Open the Files) → «Recycle Bin. Find files with the.amr extension,.mp3 or.m4a. Restore them to the original folder (for example, call_rec).
2. With the help of specialized programs: For Windows: Recuva, EaseUS Data Recovery. For Android: DiskDigger, Dumpster (requires root for deep scanning).

When scanning, select the internal memory partition (/data) and search for files by audio signatures.

Through Mi Cloud backups:

• Go to i.mi.com.
• Go to the Cloud» → «Basket».
• Restore files from the folder MIUI/sound_recorder/.

Disable Wi-Fi and Mobile Data

Battery charge > 50%

Install a recovery program (e.g., DiskDigger)

Do not save new files to the device until the process is complete-->

If the record was deleted long ago (more than 30 days), the chances of recovery are minimal.

• 🔎 Check the Google Drive archives (if automatic download is enabled).
• 📧 Ask for a duplicate from the interlocutor (if the recording was made from his side).
• 🛠️ Contact Xiaomi Service Center – sometimes records remain in service logs (only for critical cases, such as litigation).

5. Transfer records to PC or cloud

To free up space on the device or create a backup, the recordings of conversations can be transferred to a computer or to the cloud storage.

• 🖥️ Through USB-cable: Connect your smartphone to your PC in file transfer mode (MTP). Find the folder with records (see section 1) and copy the files to the disk.

Automatic upload to the cloud:

• In MIUI: Settings → Mi Account → Mi Cloud → Synchronization → Enable Call Records.
• In Google Drive: Use the Backup and Reset app (Settings → Additional → Backup).

Sending by email or messenger:

• Select files in Files, click Share and select Gmail, Telegram or another service.
• For a large number of files, archive them in.zip (use RAR for Android).

Important nuances:

• .amr files may not be played on PC – use VLC Player or convert to.mp3 via Audacity.
• When uploaded to Google Drive, entries are automatically indexed – they can be found by keywords from the conversation.
• For sensitive records, use encrypted archives (e.g. 7-Zip with password).

⚠️ Note: On some firmware (for example, MIUI EU) Call recording is disabled at the core level due to European privacy laws, in which case only flashing to the global or Chinese version will help.

7. Legal aspects of recording conversations on Xiaomi

Before recording conversations, make sure that it does not violate local law. Most countries have the following rules:

• 🌍 Russia: It is allowed to record conversations without notifying the interlocutor if you are a participant in the conversation (Article 23 of the Constitution of the Russian Federation.
• 🌍 EU (GDPR): Recording conversations is prohibited without the consent of all participants, except if the recording is for official purposes (for example, a call center).
• 🌍 Laws vary by state, and in most cases, at least one-party consent is required).

How to protect yourself:

• Always notify the person about the recording (for example: “The conversation is recorded to record the information”).
• Keep the records for no longer than the necessary period (for example, until the dispute is resolved).
• Do not distribute the records to third parties without the consent of the participants.

If the record is needed for court, make sure:

• The file has not been edited (use the original format).
• There is evidence of authenticity (e.g., date and time metadata).
• The recording was conducted legally (local laws are complied with).

💡

In Russia, recordings of conversations are permissible as evidence in court, but only if they are obtained legally and do not violate the confidentiality of correspondence (Article 138 of the Criminal Procedure Code).

FAQ: Frequent questions about Xiaomi conversation records