Where Xiaomi Poco Stores Records of Conversations: All Ways to Find and Save Files

Recording phone conversations on Xiaomi Poco smartphones is a useful feature for business negotiations, legal advice or simply saving important information. However, many users face the problem: after recording a call, the file disappears from the application interface, and it is not always possible to find it manually through the Explorer. In this article, we will analyze all possible storage locations for records on Poco X3/X4/X5/X6 Pro devices and other models running MIUI 14/15, and also tell you how to export, restore or change the way of saving them.

It's important to understand that file location depends on the firmware version, the phone model, and even regional settings. For example, on a Poco F3 with global firmware, records can be in one directory, and on a Poco M6 Pro with Chinese MIUI, we'll look at standard and hidden paths, as well as alternative search methods if files are "missing" after a system update or reset.

1. Standard location for the storage of call records in MIUI

By default, the Phone (or Calls) app on Xiaomi Poco saves conversation records to the folder. MIUI/sound_recorder/call_rec It's on the internal drive. The full path looks like this:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

The files are formatted.m4a (AAC-Encoding or.amr (for older versions) MIUI) and are named by pattern: call_rec_YYYYMMDD_HHMMSS.m4a, where YYYYMMDD — date of entry, and HHMMSS — Time, for example, call_rec_20260515_143022.m4a signifies 15 may 2026 yearly 14:30:22.

• 📁 How to find a folder: Open the Explorer → Internal memory. → MIUI → sound_recorder → call_rec.
• 🔍 If there is no folder: check if the recording function is enabled in the Phone app settings (see next section).
• ⚙️ Alternative path: on some firmware files may lie in the /storage/emulated/0/Recordings/Call.

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If you don’t see the MIUI folder in Explorer, turn on the hidden files display: click on three dots in the upper right corner → Settings → Show hidden files.

2. How to enable call recording and check save settings

Before searching for files, make sure that the recording function is activated. On Xiaomi Poco, this is done via the Phone app:

1. Open the phone application (pipe icon).
2. Click on the three dots in the upper right corner → Settings.
3. Select the Recording of conversations (or Call recording in English firmware).
4. Activate the call recorder switch.
5. In the Save Path section, check the current folder (by default — MIUI/sound_recorder/call_rec).

If the entry option is not on the menu, it can mean:

• 📵 Operator restrictions: some mobile networks block call recording at the level SIM-map.
• 🌍 Regional restrictions: in the EU and some countries, the function is disabled by law (e.g. in Germany or France).
• 🔄 Outdated firmware: on MIUI Down to version 12.5, the option may not be available.

3. Alternative storage locations: where else records may be stored

If there are no files in the standard folder, check these locations:

Records can also be stored in the cloud if sync with Mi Cloud is enabled.

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Find the Call Records section (or Call Records).
3. If the feature is active, you can download files via the web version of i.mi.com.

4.Why Call Records May Be Lost and How to Recover Them

Record files often “disappear” after:

• 🔄 Updates MIUI: The firmware can reset the save path or move files to another folder.
• 🧹 Cache cleansers: Some memory cleanup applications (e.g. Security) delete records as “unnecessary files».
• 📱 Resetting settings: when returning to the factory folder settings call_rec remove.
• 🛠️ Mainboard repair or replacement: files remain on old memory (unless backup is made).

To recover deleted records:

1. Check the Recycle Bin: MIUI Explorer has a Recycle Bin section (file retention up to 30 days).
2. Use recovery software: DiskDigger (for Android), Recuva (if you connect memory to a PC), EaseUS MobiSaver (specialized software for mobile)

Check out the backups:

Mi Cloud

Google Drive

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The most reliable way to not lose records is to copy the folder regularly. call_rec To automate, use applications like FolderSync or AutoSync.

⚠️ Note: When recovering files through software, do not save new data to your phone, this can overwrite deleted records, connect the device to your computer in file transfer mode and scan the internal memory directly.

5 How to change the way call records are saved

By default, MIUI does not allow you to select an arbitrary folder for records, but there are workarounds:

• 📂 Root: Get root access (e.g., via Magisk) at the terminal, execute the command: ln -s /storage/emulated/0/New Pope /storage/emulated/0/MIUI/sound_recorder/call_rec

Automatic displacement:

Tasker

MacroDroid

call_rec

/Download/Call_Records/

Third-party annexes:

Cube Call Recorder ACR

Boldbeast

For users without root rights, the easiest way to do this is to regularly copy files from a standard folder to another location, for example, with Solid Explorer, you can set up automatic folder sync. call_rec Google Drive.

Download FolderSync from Google Play|Add a Google account Drive/OneDrive|Select a source folder /MIUI/sound_recorder/call_rec|Specify the destination folder in the cloud|Set up a schedule (for example, daily in the 2:00)|Enable synchronization over Wi-Fi

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6 How to transfer call records to a computer or other device

To copy files to a PC or other smartphone:

1. Through cable. USB: Connect Poco to your computer. Select File Transfer Mode (MTP). Go to the Inner Memory → MIUI → sound_recorder → call_rec. Copy files into any folder on the PC.
2. Wireless: Install AirDroid or Send Anywhere. Select files in the folder call_rec and send it to the target device.
3. Through the cloud: Upload files to Google Drive, Dropbox or Mi Cloud. Download them on another device.

You may need codecs for.m4a (like the K-Lite Codec Pack) to listen to your PC recordings. If files don't open, convert them to.mp3 through Audacity or online services like Online-Convert.

⚠️ Note: When sending records via email or messengers (such as Telegram or WhatsApp), files may be compressed, which degrades the sound quality. Use archivers (.zip) or cloud services to maintain original quality.

7. Third-party applications for recording calls: pros and cons

If the standard MIUI feature doesn’t suit you, consider alternative calls:

Important: on Xiaomi Poco with MIUI 14+, some third-party applications may not record the sound from the interlocutor due to system limitations, in which case only root access or using an external voice recorder (for example, through a headset) will help.

FAQ: Frequent questions about call records on Xiaomi Poco