You have enabled a conversation record on the Xiaomi Redmi Note 8 Pro, but now you can't find the saved file? This problem is familiar to many Xiaomi smartphone users - standard folders for storing call records are often hidden or have non-obvious paths. Unlike the new models with MIUI 14+, where the file location is unified, the Redmi Note 8 Pro (released in 2019) runs on the basis of MIUI 10-12, where the logic of saving can vary depending on the firmware version and regional settings.
In this article, we will not only list all possible locations for storing call records, but also explain why files can “disappear” (spoiler: Phone settings and access rights are to blame), how to restore them when they are accidentally deleted, and what to do if the record is not saved at all. We pay special attention to hidden folders. MIUI, which are not displayed in the standard file manager without enabling the developer mode.
1. Standard folders for calling records in MIUI
By default, Xiaomi Redmi Note 8 Pro saves conversation records in one of the system folders, the path to which depends on the version of MIUI and the application used for calls.
- 📁 Internal memory. → MIUI/sound_recorder/call_rec — most common place for MIUI 10–12. The files are.amr or.mp3 name-named Call_20260515_123456.amr.
- 📁 Recordings/Call — alternative path if you use the stock recorder app to record (for example, through the “Record during a call” function in the settings).
- 📁 Android/data/com.android.providers.media/ — rare case where records are saved in a secure folder of the application, access to it is only possible through Files → Settings → Show hidden files.
Important: If you have connected a memory card, the paths may be duplicated. SD-map (e.g., map, /storage/XXXX-XXXX/MIUI/sound_recorder/). Check both vaults!
2.Why call records are not saved or disappear
If you have enabled a record but the file does not appear in the expected folder, the problem may be one of the following:
| Reason. | How it manifests | Decision |
|---|---|---|
| Lack of rights to record | The Phone app does not ask permission to access the microphone or storage. | Go to Settings → Applications → Application Management → Phone → Permissions and turn on all the necessary ones. |
| Restrictions of regional firmware | On some versions of MIUI (e.g. India or the EU), call recording is legally disabled. | Install custom firmware or use third-party applications. |
| Lack of disk space | Recording is interrupted or not saved if less than 500 MB of free space is available. | Clear the cache through Settings → Storage or transfer files to SD-map. |
| Phone app failure | Records are saved but not displayed in the call log. | Clear the app cache in Settings → Apps → Phone → Storage. |
⚠️ Note: If you are using a double SIM, The records can only be saved for one card (usually a card). SIM1). Check the settings on the phone. → Settings → Recording calls.
3. How to find hidden call records through file manager
MIUI, by default, hides the system folders where records can be stored.
Open the Files app (or any other manager, such as Solid Explorer)
Click on three dots in the upper right corner → Settings
Enable the option to Show Hidden Files (or Show System Files)
Cross the path. /storage/emulated/0/MIUI/sound_recorder/ or /storage/emulated/0/Recordings/Call/
If you don’t have a folder, check the alternative paths in the first section.-->
If even after that, the files are not found, try searching by date:
- Open Files → Categories → Audio.
- Sort files by date of creation (Sort → Date).
- Look for files with names that contain Call_, Record_ or Voice_.
💡
If you’re using Google Drive or Mi Cloud for backup, check the Backups/Call Recordings folder in cloud storage. Xiaomi sometimes automatically syncs entries there when Auto Sync is enabled in your account settings.
4. Recovering deleted call records
If you accidentally delete a record, you can try to restore it with specialized tools, and keep in mind that the chances of success depend on how long it has been since the deletion and how actively the storage has been used.
- 🔍 DiskDigger (for Android) scans internal memory for deleted audio files, works without root rights, but with them more efficiently.
- 🔍 EaseUS MobiSaver – Restores.amr and.mp3, but requires a PC connection.
- 🔍 Recuva (for PC) – if you connect your phone to your computer as a removable drive, this tool scans memory at a low level.
⚠️ Warning: Do not install recovery software on the same device that deleted files! This will overwrite memory sectors and make recovery impossible. Use a separate smartphone or PC.
What should I do if the recording is damaged?
5. Alternative ways to record calls on Redmi Note 8 Pro
If the standard recording function doesn’t work or doesn’t work, consider third-party solutions that offer more features (e.g., both-side recording, cloud storage, transcription).
| Annex | Advantages | Deficiencies |
|---|---|---|
| Cube Call Recorder ACR | Recording of both interlocutors, integration with clouds, automatic transcription (paid). | Requires access rights, may conflict with MIUI. |
| Call Recorder by Lovekush | Simple interface, support for.mp3 and.wav formats. | Advertising in the free version, a limitation on the duration of the recording. |
| Boldbeast Call Recorder | It works on root-devices, recording in high quality (up to 192 kbit / s). | It is a complex setup, not all features are available without root. |
⚠️ Note: When using third-party applications, disable the standard entry in MIUI (Phone. → Settings → Recording calls → Also note that in some countries (e.g. the EU) recording calls without the consent of the interlocutor may violate privacy laws.
6. Transferring Call Records to PC or Cloud
To free up space on the phone or create a backup, records can be transferred to:
- 🖥️ On the computer: Connect the phone to USB (in file transfer mode), copy the folder with records to any directory on the PC.
- ☁️ To the cloud: via Mi Cloud: Settings → Xiaomi account → Mi Cloud → Backup → Select "Call Records." Through Google Drive: Download files manually through the app or web version.
- 📁 To the memory card: Move files through Files → Select → Move it → Memory map.
To automate the process, use applications like Automate or Tasker to set up automatic uploads of new records to the cloud.
Profile: New file in /MIUI/sound_recorder/
Task:
1. Connect to Wi-Fi
2. upload the file to Google Drive (action "HTTP Post")
3. Delete the local copy (optional)💡
Before perenosom records on the memory card format it in exFAT or FAT32 format – this will prevent errors reading files larger than 4 GB.
7. Frequent errors and their solutions
Even after you set up your call records correctly, you're going to have some common problems, and here are the most common ways to fix them:
- 🔇 Silent or inaudible: Check if the microphone is covered with a cover or finger. Enable microphone amplification in recording settings (if you have one). Use headphones with a microphone for better quality.
- ⏱️ Recording ends after 1-2 minutes: This is a restriction MIUI To save battery, disable Battery Optimization for Phone. Install a third-party app without time constraints.
- 📱 Records are not displayed in the call log: Clear the cache of the Phone and Contacts app. check if files are hidden (see Section 3).
If the problem is not solved, try resetting the phone app settings:
- Go to Settings → Applications → Application Management → Phone.
- Press Warehouse. → Clear the data.
- Reboot the phone.
⚠️ Attention: App data reset Phone will delete call log! pre-export it via Phone → Settings → Exports of the magazine.
8. Recording calls on custom firmware (for advanced users)
If you use an informal firmware (like LineageOS, Pixel Experience, or HavocOS), the standard MIUI recording function will not work.
- 🛠️ Install a Call Recorder Magisk module (e.g. CallRecorder – SkyHawk) that adds system-level recording support.
- 📱 Use root-enabled apps like Boldbeast (set up Root Mode 1 or Root Mode 8 write mode).
- 🔧 Manually edit the file /system/build.prop, Adding the line: ro.call.recording.supported=True (requires root rights and can lead to unstable work!).
⚠️ Attention: Installing custom firmware and modifying system files will void warranty and may result in device blinking. Create a full backup through the device before experimenting TWRP Or OrangeFox.