Where on Xiaomi Redmi Note 8 Pro saved conversation records: a full guide to search for files

Have you turned on a conversation record on the Xiaomi Redmi Note 8 Pro but can't find the file? Or want to transfer important audio recordings to your computer but don't know where they are? This problem is familiar to many Xiaomi smartphone users — especially when it comes to models with custom MIUI firmware. The way you store records depends on the version of the software, how you record it (built-in voice recorder or third-party app) and even regional settings.

In this article, we’ll look at all the possible locations for Redmi Note 8 Pro call records, from standard internal memory folders to cloud services and hidden system directories, how to find files through Explorer, why they might disappear after a MIUI update, and what to do if the record isn’t saved at all, and at the end, answers to frequent questions and backup hacks.

⚠️ Important: If you use Google Drive for automatic sync, the records can be stored in the cloud, not locally, and this is often forgotten.

1. Standard location of MIUI records: where to look first

On the Xiaomi Redmi Note 8 Pro with the original MIUI firmware, call records are stored by default in the device's internal memory.

/storage/emulated/0/MIUI/sound_recorder/call_rec/

To get there:

1. Open any Explorer app (such as the built-in MI File Manager or Google Files).

🔹 Why the files may not be in this folder?

• 📱 You use a third-party application to record (e.g. Cube Call Recorder or ACR) — They have their own storage paths.
• 🔄 The firmware was updated with a reset settings - the folder could reset.

If the folders call_rec No, check out the alternatives:

/storage/emulated/0/Recordings/Call/


/storage/emulated/0/Download/CallRecordings/

2. How to check the recording settings in MIUI: why files are not saved

Users often complain that recording calls on the Redmi Note 8 Pro “does not work” – in fact, the problem lies in the settings.

1. Recording permission: Go to Settings → Apps → Permissions → Microphone and make sure the Call Record (or Recorder) app has access.

⚠️ Note: in some regions (e.g. the EU), call recording is disabled by default due to privacy laws. MIUI, You may need to install third-party applications.

Make sure the app is given access to the microphone

Enable automatic recording in settings

Select MP3 format for compatibility

Check the save path (locally or in the cloud)

Update MIUI last-minute-->

3. Cloud services: where else records can be stored

If you activated sync with Mi Cloud or Google Drive, the call records could automatically go to the cloud.

🔹 Mi Cloud (Xiaomi Cloud)

The recordings are stored in the Records section or Recorder to check:

1. Open the Mi Cloud app on your phone.
2. Go to Storage Management. → Records.
3. If there are no files, check the cart - they could get there after synchronization.

🔹 Google Drive

If you use Google Recorder or have set up a backup:

1. Open Google Drive in your browser.
2. In the search box, type:audio.
3. Filter files by date – call records usually have time stamps in the name.

💡 Tip: To avoid loss of records, set up dual saves both locally and in the cloud. To do this, select the option Save a copy on your device (if any) in the recording settings).

4. Third-party applications: where to store records Cube ACR, Boldbeast and others

If you have installed alternative call recording software (such as Cube Call Recorder ACR, Boldbeast or Call Recorder), the storage paths will be different.

🔧 How to Change the Way of Saving in Third-Party Apps?

In most programs, this is done as follows:

1. Open the call record app.
2. Go to Settings → Save folder (or Storage).
3. Choose the internal memory or SD-card (if supported).
4. Please specify your folder (for example /Recordings/).

⚠️ Note: Some apps (e.g. Boldbeast) require manual audio source in the settings. If you only record one side (your voice, not the other), check the Audio Source setting and select Voice Call Uplink. + Downlink.

5 Hidden folders and system directories: where to look if nothing is found

Sometimes, call records get into hidden system folders, especially if:

• 📲 You use custom firmware (like LineageOS or Pixel Experience).
• 🔄 There was a synchronization failure with MIUI.
• 🛠️ You cleaned your phone with Clean Master or similar utilities.

Check these paths (they can be hidden – turn on the display of hidden files in Explorer):

/storage/emulated/0/Android/data/com.android.providers.media/


/storage/emulated/0/Android/obb/com.miui.soundrecorder/




/data/user/0/com.android.incallui/files/

🔍 How to enable the display of hidden folders?

At MI File Manager:

1. Open the conductor.
2. Slip on three dots in the upper right corner → Settings.
3. Activate the option to show hidden files.

If you find records in system folders, do not delete or move them from there – this can disrupt the work. MIUI. Instead, copy the files to a secure location (e.g., a secure location). SD-map).

💡

If you often lose records, create a shortcut for the folder on the home screen. /MIUI/sound_recorder/. To do this, in the conductor, click on the folder. → «Add to the main screen».

6. Transfer of records to a computer or other device

Finding the records is half the battle, and now you need to transfer them safely to a PC or another phone, and here are the proven ways to do this.

🔹 Through USB-cable

1. Connect the Redmi Note 8 Pro to your computer via USB.
2. On your phone, select File Transfer (MTP) mode.
3. Open the entries folder (see sections above) and copy the files to your PC.

🔹 Wi-Fi (without wires)

Use apps like Send Anywhere or Feem:

1. Install the application on your phone and computer.
2. Select the records files in your phone and send them.
3. On PC, accept files via generated link or QR-code.

🔹 Through the cloud (for backup)

Download the recordings to Google Drive, Dropbox or Mi Cloud, and then download them on another device.

⚠️ Note: If you transfer records to your iPhone, pre-convert them to your iPhone M4A or MP3 — Voice Notes on iOS do not support format AMR.

💡

The most reliable way to avoid losing records is to set up automatic sync with the cloud (Mi Cloud or Google Drive) and copy files to your PC once a month.

7. Frequent problems and solutions

Even if you find a folder with the records, it can be difficult.

🔸 Records are there, but they're not lost.

• 🎵 Install a player that supports AMR (for example, VLC or MX Player).
• 🔄 Convert files to MP3 Online Convert or Audacity.

🔸 Records are saved, but without the voice of the interlocutor

• 📞 Check the recording app settings: select Record both ends (for example, in Boldbeast it is Record Both Sides).
• 🔊 Make sure that the call is not activated Mode on the plane or Do not disturb.

🔸 The file is empty, although the record was

• 🔍 Check the basket in the conductor or cloud.
• 📱 Restart your phone – sometimes files appear after a reboot.
• 🛠️ Use a file recovery app (such as DiskDigger) if records are lost after a reset.

🔸 MIUI Ignores access to the folder

If you try to open it /MIUI/sound_recorder/ Error Refuses Access Denied:

1. Give the Explorer the right to manage files in the Android settings.
2. Use a Root Explorer (such as Root Explorer) if you have root rights.
3. Connect your phone to your PC and copy files through ADB: adb pull /storage/emulated/0/MIUI/sound_recorder/ C:\Backups\

FAQ: Answers to Frequent Questions