Where on Xiaomi Redmi 9 Pro saves call records: all possible storage locations

Xiaomi Redmi 9 Pro is a popular smartphone with a phone recorder, but many users are faced with the problem: where do these records go? Unlike other brands where files are in obvious folders, MIUI distributes audio files across several directories - and not always logically. In this article, we will analyze all possible storage locations, including hidden system folders and cloud services, and also tell you how to find records if they "disappeared" after an update or reset.

It's important to understand that file location depends on the MIUI version, the way you write (embedded voice recorder, Calls app, third-party programs) and even the carrier. For example, some firmware records are automatically archived in Mi Cloud, while others remain only in local storage. We tested all Redmi 9 Pro scripts with MIUI 12-14 and collected up-to-date data.

If you don't find entries in standard folders, don't panic, they may be hidden in system directories or moved to the cloud, and below you'll find a step-by-step photo guide, a map of MIUI versions and storage paths, and tips for recovering deleted files.

1. Standard location of MIUI records: where to look first

On most Xiaomi devices, the default call records are saved in the Rec or Recordings folder on the internal drive. However, on Redmi 9 Pro, the path may differ depending on the firmware version.

• 📁 Internal memory. → MIUI/sound_recorder/call_rec — standard-place MIUI 12–13. Here files are sorted by dates and subscriber numbers.
• 📁 Recordings/Call — An alternative path that appears if the recording was conducted through the Dictator app (com.miui.soundrecorder).
• 📁 Download/Call_Recordings — here sometimes files are saved if the record was launched through the menu during the call (the “Record” button in the “Calls” interface»).

To find the folder quickly:

1. Open the Files app** (com.mi.android.globalFileexplorer).

If you don't have folders, check your recording settings. In some regions (e.g. the EU), call recording is disabled by default due to privacy laws. To activate it, go to Settings → Applications → Calls → Recording calls and turn on the option.

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If you recorded through a third-party application (such as Cube Call Recorder), files can be stored in the folder of this application: Android/data/{name packet}/files. Use ES Root Explorer to see hidden directories.

2. Hidden system folders: how to access them

Some MIUI records are hidden in system directories that are not displayed in standard Explorer.

• 🔧 Root access (optional, but simplifies search).
• 📱 Conductor with support for hidden files (for example, Solid Explorer or FX File Explorer).
• 🔍 Knowledge of exact paths (see table below).

To open hidden folders without root:

1. Connect your smartphone to your PC via USB (file transfer mode).
2. In the address bar of Windows Explorer, enter the path from the table (for example, \\Redmi9Pro\internal storage\MIUI\sound_recorder).
3. If the folder does not open, use the command adb shell ls. /storage/emulated/0/MIUI/sound_recorder (Requires the debugging on-line USB).

3.Mi Cloud Cloud Storage: Automatic Backups

Starting with MIUI 12.5, Xiaomi will sync call records with the Mi Cloud by default – but only if:

• 🔄 Synchronization enabled in Settings → Xiaomi account → Mi Cloud → Synchronization → Call records.
• 📶 The device is connected to Wi-Fi (mobile traffic is not used to download records).
• 🔋 Battery charge > 20% (otherwise synchronization is suspended).

To find records in the cloud:

1. Open your browser and go to i.mi.com (sign up with the same account as your phone).
2. Select the Device tab → [Your Redmi 9 Pro] → Backups.
3. In the list, find the Call Records section and click "Restore."

Attention! Restore from Mi Cloud will overwrite existing records on your phone. If you only need individual files, download them manually through the cloud web interface (Files → Audio).

4. Third-party recording applications: where they store files

If you use alternative recording software (e.g., Call Recorder – ACR, Cube Call Recorder or Boldbeast), files may be stored in non-obvious locations.

To find records from third-party apps:

1. Open the application settings (e.g. ACR → Settings → Save folder).
2. Check Backups – Some programs automatically export files to Google Drive or Dropbox.
3. If the folder is empty, try searching the file extension (such as.mp3 or.amr) through the Explorer.

5 What to do if records "disappeared": Recover deleted files

If the records are missing after a MIUI update, reset or clear the cache, you can try to recover them. Here are 3 working methods for Redmi 9 Pro:

• 🔄 Checking the basket: In the conductor MIUI There is a hidden cart (/.recycle) where files are stored 30 To see it, type the path in the address bar. /storage/emulated/0/.recycle.
• 🛠️ Recovery via DiskDigger: Install the app from Google Play, select the Internal Memory section and run a deep scan (look for files with the.amr or extension.mp3).
• 💻 Using Recuva on PC: Connect your phone in mode MTP, Scan the drive with Recuva (select the option “Deep analysis»).

Important: Don’t save new files to your phone after deleting your records, which reduces your chances of recovery. If you deleted them a long time ago (more than a month), try using professional tools like Dr.Fone or EaseUS MobiSaver, but they are paid.

⚠️ Attention! Some recovery applications (e.g. Undeleter) require root rights. On Redmi 9 Pro, obtaining them may result in a loss of warranty or blocking of Mi Account. → Additionally. → Backup and reset.

6. Call recording settings: how to change the save location

If you don't like the standard location, you can change it.

1. Open the Calls app** (com.android.dialer).
2. Select the Save folder option (in some versions of MIUI, this option is hidden in the Additional Settings).

If you don’t have an option, use a third-party app (like Boldbeast) where you can flexibly configure:

• 📂 The save folder (including the external folder) SD-map).
• 🎤 File format (MP3, WAV, AMR).
• 🔒 Encryption (for confidential conversations).

Redmi 9 Pro with MIUI 14 also has the option to Autodelete old records (in Settings → Call Record → Storage Management).If enabled, files older than 30 days are deleted automatically.

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Changing the location of the saved records is possible only through third-party applications or manual editing of MIUI configuration files (requires root).

7. Frequent problems and solutions

Redmi 9 Pro users often face the following problems when working with call records:

• 🔇 Recording does not start automatically: Check if the option is enabled in Settings → Annexes → Calls. → Recording calls → Auto Recording. On some firmware, this feature only works for contacts from the phone book.
• 📵 Files are not saved: Make sure your phone has enough free space (minimum 500MB). Also check the Calls app permissions in Settings → Annexes → Permits.
• 🔊 Poor sound quality: In recording settings (Settings) → Recording calls → Sound quality) select High (WAV) standard (AMR). Please note that this will increase the size of the files.
• ☁️ Out of sync with Mi Cloud: Update the Calls app to the latest version in Google Play and restart your phone. If the problem persists, turn off and back on sync in your Xiaomi account settings.

If after updating MIUI records are no longer saved - reset the settings of the application "Calls":

1. Go to Settings → Applications → Application Management → Calls.
2. Press Warehouse. → Clear the data.
3. Restart the phone and check the recording.

⚠️ Attention! Clearing the Calls app data will delete the call history and saved records. Before reset, back up through Settings. → Xiaomi account → Mi Cloud → Backup.

FAQ: Answers to Frequent Questions