Where on Xiaomi Redmi Note 10 saves call records: a full search and recovery guide

Have you turned on a call recording on the Xiaomi Redmi Note 10 but can't find a file now? Or have you accidentally deleted an important audio file and want to restore it? The problem with finding call records is one of the most common among Xiaomi smartphone owners, especially after MIUI updates or resets. In this article, we'll look at all possible storage locations, including hidden system folders, cloud services, and even ways to recover deleted files.

It is important to understand that the location of the records depends on the version of MIUI, the application used for calls and save settings. For example, in Redmi Note 10 with MIUI 12.5 firmware and newer ones, the default recordings can be stored in a different place than on older versions, and the firmware region (global, Chinese, European) also plays a role - this depends on the availability of the recording function at all.

If you've never changed your conversation record settings, start by checking standard folders, and if you're using third-party apps like Cube Call Recorder or ACR, you'll have to dig deeper, and then you'll go through all the options Step-by-step.

1. Standard place of storage of records in MIUI

Xiaomi Redmi Note by default 10 Stores call records in the system folder MIUI/sound_recorder. But the path can vary depending on the firmware version. Here are the exact routes for different scenarios:

• 📁 Main folder: /storage/emulated/0/MIUI/sound_recorder/call_rec/ — It stores files in.amr format or.mp3 (depending).
• 🔍 An alternative path: /storage/emulated/0/Recordings/Call/ — It is found on some global firmware.
• 📱 For two. SIM-Maps: records can be divided into folders call_rec_sim1/ and call_rec_sim2/.

To find the folder quickly:

1. Open the File Manager app on your phone.
2. Go to the Category section → Audio or Internal Memory.
3. In the search box, enter call_rec — The system will show all the folders with records.

Important: if the folder sound_recorder Check the recording settings (for this in the next section) and note that after the update MIUI The path may change, for example, in MIUI 14 records are sometimes moved to /Android/media/com.miui.voicerecord/.

2. How to check the call recording settings

If records are not saved or are lost, check the settings of the Phone app. On Redmi Note 10, the path to recording options may be different:

• ⚙️ MIUI 12.5 and later: Telephone → ⋮ (three-point) → Settings → Recording calls.
• 📞 Old versions MIUI: Phone. → Settings → Additionally. → Recording calls.
• 🌍 For global firmware: the option can be called Call recording and reside in Settings → App settings → Call settings.

In the entry menu, pay attention to:

• 🔄 Automatic Recording: Is it enabled for all calls or only for selected contacts.
• 💾 File format:.amr (compact but low quality) or.mp3 (Better sound, but more weight).
• 📁 Save folder: you can change the path here (but not recommended – see the warning below).

⚠️ Note: If you manually change the save folder to an external memory card (SD-card), the records may disappear after the card is removed or rebooted. MIUI not always handles external drives for system functions correctly.

Tip: If the call recording option is not in the settings, it may be disabled at the firmware level (relevant to the European and Indian versions of Redmi Note 10 due to privacy laws), in which case installing a third-party application will help.

Whether the recording function is enabled in the phone settings |

Is the file format (.amr or.mp3) | correct?

Has the save folder been manually changed?|

Is there enough space in your internal memory?-->

3.Where third-party apps look for records

If you use Cube Call Recorder, ACR (Another Call Recorder), or Boldbeast, the files will be stored in other folders.

To find records from third-party apps:

1. Open Files** and go to Internal Memory.

⚠️ Note: Some applications (such as Truecaller) do not save records in the public domain, and to extract files, you will have to use built-in export or root access.

The critical nuance is that if you delete the record app, its file folder may remain in memory, but will become invisible to the standard file manager. Use Root Explorer or FX File Manager with superuser rights to access.

4. Cloud services and synchronization

MIUI can automatically upload call records to the cloud if sync with Mi Cloud or Google Drive is enabled.

• ☁️ Mi Cloud: Go to Settings → Xiaomi account → Mi Cloud → Backup of the device → Application data → Phone, it can store both the records and the metadata of the calls.
• 📁 Google Drive: If you used Google Phone (Google’s Phone app), the records may be in the Call Recordings folder under Backups.
• 🔗 Third-party clouds: apps like Cube Call Recorder often offer sync with Dropbox, OneDrive or Yandex.Disk.

To recover the recordings from Mi Cloud:

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Select Data Recovery and specify the date when the records were still on the phone.
3. Check the "Phone" application data and start recovery.

Important: Cloud-based copies of records are stored for a limited time (usually 30 to 90 days), and if you haven't synced data for a long time, files could be deleted automatically.

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Before resetting your phone to factory settings, check to see if backup recordings are enabled in Mi Cloud.This is the only way to save them after reset.

5. How to recover deleted call records

If you accidentally delete a record, don't despair, you can restore it with specialized utilities, and the rule of thumb is, don't write new files to your phone so you don't overwrite deleted data.

Here are proven ways to recover:

• 🔧 PC software: DiskDigger scans internal memory for deleted audio files. Recuva supports recovery from SD-card memory cards. EaseUS MobiSaver specializes in mobile devices.
• 📱 Mobile apps: Dumpster works as a "basket" for deleted files. Undeleter restores audio and video.
• 🔍 Manual Search: Use a root-enabled file manager (like Root Browser) to crawl folders /data/data/com.android.providers.media/ — Sometimes deleted files remain there as temporary copies.

Step-by-step instructions for DiskDigger (on PC):

1. Connect Redmi Note 10 to your computer in File Transfer (MTP) mode.
2. Start DiskDigger and select your phone’s drive.
3. Specify the search format:.amr,.mp3,.m4a.
4. Start scanning. Once you're done, mark the files you want and save them to your PC.

⚠️ Warning: Recovery with PC software requires disabling the encryption of the memory on the phone (if it was turned on) otherwise the files will be restored in encrypted form and will not open.

6.Why records may be missing and how to fix it

Problems with saving call records on Xiaomi Redmi Note 10 are usually due to one of the following reasons:

If the problem is not solved, try the following steps:

1. Clear the cache of the Phone app** in Settings → Apps → Phone → Storage → Clear the cache.

For advanced users: If you are confident in your actions, you can manually create a folder for entries through ADB:

adb shell mkdir /sdcard/MIUI/sound_recorder/call_rec


adb shell chmod 777 /sdcard/MIUI/sound_recorder/call_rec

This command will restore the permissions to the folder if they were reset.

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If records disappear after the MIUI update, try to roll back to the previous firmware version or wait for a patch from Xiaomi.

7. Alternative methods of recording calls

If the standard recording function doesn’t work or doesn’t work, consider alternatives:

• 📱 Cube Call Recorder – Records both ends of a conversation (your voice and the interlocutor). ACR — Supports cloud sync and encryption. Boldbeast works even on firmware with write restrictions.
• 🎤 External devices: Use the second phone in hands-free mode and record the conversation via a voice recorder. Connect an external voice recorder through USB-C Bluetooth.
• ☎️ Operator services: some mobile operators (e.g. MTS or Beeline) offer a network-side call recording service.

When choosing a third-party application, pay attention to:

• MIUI support: Some programs are in conflict with Xiaomi optimizations.
• Preferably.mp3, it is compatible with most players.
• Privacy settings: In some countries, recording conversations without the consent of the interlocutor is prohibited by law.

Example of Cube Call Recorder setup:

1. Install the app from Google Play.
2. When you first start, provide all the permissions you have requested (access to microphone, storage, calls).
3. In the settings, select Record all calls or specify specific contacts.
4. Specify the save folder (preferably internal memory).
5. Turn on the option to Show the recording notification, so as not to forget about the working recorder.

FAQ: Frequent questions about Redmi Note 10 call records