Where Xiaomi Stores Records of Phone Calls: A Complete Guide to File Recovery and Search

Have you turned on a call recording on Xiaomi but can't find the file you saved? Or have you suddenly found that an important conversation has disappeared from your phone's memory, POCO and Mi on base MIUI. The fact is that the storage path depends on the firmware version, device model and even regional settings.

In this article, we'll look at all the possible places to save records, from standard folders in internal memory to hidden directories in the cloud, how to find files manually, why they might disappear, what to do if the record is not saved, and how to set up auto-save so you don't lose important conversations anymore.

Spoiler: In MIUI 14 Default call recording is saved in the folder /MIUI/sound_recorder/call_rec/, But in older versions, the path may be different, and if you use third-party recording apps, the storage rules will be different.

1. Standard ways of preserving records in MIUI

By default, Xiaomi smartphones save records of conversations in system folders, the path to which depends on the version. MIUI And the phone models:

• 📁 MIUI 12/13/14: /Internal Storage/MIUI/sound_recorder/call_rec/ — It stores files with the.amr extension or.mp3, named by date and time of call.
• 📁 Old versions (MIUI 10-11): /Internal Storage/Recorder/callrec/ or /Internal Storage/MIUI/voice_recorder/call_rec/ — The path may vary depending on the regional firmware.
• 📁 For models with Android One (Mi) A1/A2/A3): /Internal Storage/CallRecordings/ — here the records are saved in format.3gp.
• 📁 Mi Cloud: If sync is enabled, copies of records can be automatically uploaded to the Records section → Calls (not available in all regions).

To check these folders, use any file manager (such as the built-in Explorer or Solid Explorer) if the folder is not available, it may have been recorded through a third-party application (discussed below).

⚠️ Note: In some regions (e.g. EU), call recording is disabled by default due to privacy laws. Check for option in phone settings: Settings → Annexes → Phone. → Recording calls.

If you don't find files in these ways, try searching by internal memory. Type.amr or search for the file manager.mp3 — This will help you find records, even if they are in a non-standard folder.

2. How to find records if they are not in a standard folder

If a standard path search didn’t yield results, here are alternative ways to find missing records:

Checking through the Dictator app

V MIUI Call records are often displayed in the standard Dictophone app, open it and go to the Calls or Records tab. If there are files but they don't show up in the folder, try exporting them from there:

1. Open the recording in the Dictator app.
2. Press three points (⋮) top-right.
3. Choose to Share or Save a copy.
4. Specify the folder to save (for example, Downloads).

2.2 Searches through Google Files

Install the Google Files app (if not) and follow the following steps:

The app will automatically scan the memory and show all audio files, including hidden ones. Pay attention to files with a creation date that coincides with the time of your call.

Checking the cache of the "Phone" application

Sometimes the records are temporarily stored in the cache of the Phone app to retrieve them:

1. Go to Settings → Applications → Application Management.
2. Find the phone and select the Warehouse.
3. Click Cash – If there are files with the.amr extension, copy them to a safe location.

⚠️ Warning: Clearing the cache of the Phone app can delete unsaved records. First, check the cache contents through a root file manager (such as Root Explorer) if you have them.

3.Why call records may be missing

Disappearance of Xiaomi conversation records is a common problem, and here are the main reasons and ways to prevent them:

Problems are often encountered after the update. MIUI. For example, in the version MIUI 13 Many users complained that the recordings were kept in format.m4a, If you're facing this problem, try renaming the file by adding an extension.mp3.

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If the records are lost after you reboot your phone, check the power saving settings for the Phone app. Add it to the exception list: Settings → Battery → Choice of applications → Phone. → No restrictions.

4.Setting up auto-save call records

To avoid losing important conversations, set up automatic save and backup. Here's how to do it:

Enacting the default record

V MIUI You can set up automatic recording of all incoming/outgoing calls:

1. Open the Phone app.
2. Press three points (⋮) → Settings.
3. Select Call Record.
4. Activate the Automatic Recording option.
5. Specify which calls to record: All, Favourite Only or Unknown Numbers Only.

4.2 Selection of conservation site

By default, records are stored in internal memory, but you can redirect them to the cloud or to the cloud. SD-map:

• 🖥️ Internal Memory: The path is specified in the recording settings (see Section 1).
• ☁️ Mi Cloud: Enable synchronization in Settings → Xiaomi account → Mi Cloud → Records.
• 📁 SD-card: insert the memory card and in the recording settings select Save on SD-map (not available on all models).

⚠️ Attention: When maintaining on SD-The record card may become unavailable once it is removed. UHS-I or higher for stable employment.

Backup

To avoid losing records when resetting your phone, copy them regularly to your PC or cloud:

• 💻 On the computer: connect the phone to USB Transfer files and copy the folder call_rec.
• ☁️ Google Drive: Upload files via Google Drive or the web version.
• 🔄 Automatic: Use apps like Automate or Tasker to automatically upload new records to the cloud.

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The most reliable way to keep records alive is to enable auto-save in the Mi Cloud and duplicate important files on Google Drive, which will protect data even if your phone breaks down.

5. Third-party applications for recording calls

If the standard function of the recording in MIUI You are not satisfied (for example, due to restrictions on regions or file format), you can use third-party applications:

Before installing a third-party application, check:

• 🔒 Permissions: The application must have access to the Microphone, Warehouse and Phone.
• 📱 Compatibility: Some programs do not work MIUI 14 due to Android 13 restrictions+.
• ☁️ Cloud Storage: If it’s important to automatically sync records, choose apps that support Google Drive or Dropbox.

⚠️ Attention: On Xiaomi with MIUI 13/14 Some recording applications (e.g. Boldbeast) require manual audio source settings. 6 or 9 work-in.

6.Recovering deleted call records

If the records were deleted by mistake, you can try to restore them, and success depends on how long it has been since the deletion and whether the phone's memory was used after that.

6.1.Recovery through File Manager

If files have been deleted recently, check the Recycle Bin:

1. Open Explorer (built-in or Google Files).
2. Go to the basket section (if any).
3. Find the deleted records and restore them.

If you don’t have a cart, use specialized recovery programs to:

• 🛠️ DiskDigger scans internal memory for deleted files.
• 🔍 Recuva (for PC) – connect your phone in mode USB-storage device.
• 📱 Undeleter – works directly on the phone, but requires root permissions for deep scanning.

6.2. Recovery from backup

If you have previously created a backup through Mi Cloud or Google Account, try to recover your data:

1. For Mi Cloud: Go to Settings → Xiaomi account → Mi Cloud → Data recovery.
2. For Google: When you set up a new phone, select the Restore option from Google backup.

Note that Mi Cloud backups may not include call records unless sync has been set up in advance.

7. Frequent errors and their solutions

When you use Xiaomi call records, you're going to have a problem, and here are the most common ways to fix them:

If none of the methods helped, try resetting the settings of the application "Phone":

1. Go to Settings → Applications → Application Management → Phone.
2. Press Warehouse. → Clear the data.
3. Restart the phone and check the recording.

⚠️ Warning: Resetting the phone app will delete the call history and recording settings. Pre-export important contacts and records.

8 Legal aspects of call recording

Before you record conversations, make sure that it does not violate local law.

• 🇷🇺 Russia: recording of a conversation is allowed if at least one of the interlocutors (you) knows about the recording.
• 🇺🇦 Ukraine: consent of all participants in the conversation is required, otherwise the recording has no legal force.
• 🇪🇺 EU (GDPR): recording without the consent of the second participant may be considered a breach of confidentiality.
• 🇺🇸 U.S.: laws vary by state; some (e.g. California) require consent from all parties.

To avoid problems:

• 📢 Notify the other person about the recording (many apps add automatic voice alerts).
• 📝 Keep records confidential – do not distribute them unnecessarily.
• ⚖️ Use the records only for legitimate purposes (for example, to confirm agreements).

On some Xiaomi models (e.g. in the European market), call recording is disabled by default due to legal restrictions, in which case you can use third-party applications, but with caution.

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Even if recording a conversation is legally permissible, its use in controversial situations (such as blackmail or the sharing of personal information) can be punishable.

Frequently asked questions