Where on Xiaomi Redmi Note 10S saves call records: a full search and recovery guide

Have you turned on a conversation record on the Xiaomi Redmi Note 10S but can't find the file now? Or accidentally deleted an important audio record and want to restore it? This problem is familiar to many Xiaomi smartphone owners - standard ways of storing records are often hidden from the user, and the MIUI interface is not always intuitive. In this article, we will analyze all possible places where your phone can store audio calls, including system folders, cloud services and third-party applications.

The Redmi Note 10S (codename rosemary) features a different way of recording calls than other Android devices. MIUI uses its own storage algorithms that depend on the firmware version, regional settings, and even the carrier. We analyzed all scenarios — from the standard Phone app to alternative recording methods — and collected unique data about hidden folders that are not documented in the official Xiaomi help.

1. Standard Storage: MIUI folder in internal memory

By default, the Phone app on the Redmi Note 10S saves the records in a hidden system folder.

/storage/emulated/0/MIUI/sound_recorder/call_rec/

Pay attention to the key points:

• 📁 folder MIUI can be hidden – enable the display of hidden files in the file manager (in Settings) → Show hidden files).
• 🔊 The files are.amr or.mp3 (depending on the version MIUI) and are named by pattern: rec_[date] [time].amr.
• 📱 Some of the majors (e.g., global) 12.5.3) records may lie in /MIUI/voice_recorder/ — Check both options.

If the folder is empty, it doesn't mean there's no records, it may be stored elsewhere or moved to the cloud, and check the Downloads folder, too, because sometimes MIUI copies the records there after the call is complete.

2. Alternative paths: where else may the records lie

If in a folder MIUI/sound_recorder Nothing, check out these locations:

Important: on firmware MIUI 13+ For the Redmi Note 10S The path may be different, for example, in the Chinese version. MIUI records are kept /MIUI/voice_assistant/. To pinpoint the path:

1. Open the phone app.
2. Go to Settings → Call Record → Storage.
3. MIUI will show you the current path – copy it and paste it into the address bar of the file manager.

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If you connect your phone to a PC but don’t see the MIUI folder, try using a file manager with superuser rights (like FX File Explorer or Solid Explorer) and turn on Show System Files mode.

3. Cloud services: automatic backups

Xiaomi is integrated with several cloud services that can automatically synchronize call records.

• ☁️ Mi Cloud: Check the Records section in the web version (i.mi.com).Files may lie in the Mi folder Cloud/Call Records/.
• 📱 Google Drive: If sync is enabled through Settings → Accounts. → Google → Backup, recordings can be in the Audio section».
• 🔗 Third-party clouds: If you use Dropbox, OneDrive or Yandex.Disk, check folders with automatic downloads.

To check sync with Mi Cloud:

1. Open the Settings. → Accounts. → Mi Account.
2. Select Mi Cloud → Synchronization.
3. Make sure the Call Records option is enabled.

⚠️ Note: If you log out of your Mi Account or drop your phone, cloud records can be deleted after 30 days (by default.

4. Third-party applications for recording calls

If you use alternative software (such as Cube Call Recorder, ACR, or Boldbeast), the storage paths will be different.

To find records in third-party applications:

1. Open the application that was recorded.
2. Go to the "History" or "Records" section.
3. Click on the entry and select “Open folder” (or similar).

Make sure the app has permission to record calls to Settings → Apps → Permissions → Microphone

Check the application settings for automatic deletion of old records

Export important files to another location (for example, on a PC)

Update the app to the latest version for MIUI 13/14 compatibility

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⚠️ Attention: Redmi Note 10S Android 11/12 Many third-party applications for recording calls may not work due to Google's limitations:

• 🔧 Install the application through APK (For example, with APKMirror).
• 📱 Enable developer mode and allow entry for a specific application via adb:

adb shell appops set [application package] android:record_audio allow

5. Why records may be missing and how to fix it

Redmi Note 10S users often experience call records suddenly disappearing.

• 🗑️ Auto-cleaning: MIUI It has a garbage cleanup feature that can delete old records. Turn it off in Settings. → Warehouse → Cleanup.
• 🔄 Setting reset: After resetting to factory settings, the internal memory records are deleted. Always back up.
• 📵 Limitations of Android 11+: new versions of Android block the recording of calls by default. Root or special applications (for example, Boldbeast with a driver) are required to bypass. T2S).
• 🔋 Charge savings: if Power Saving mode is enabled, recording may be interrupted. Add the Phone app to the exceptions.

If the recordings disappear immediately after the call, check:

1. Phone Application Settings: Settings → Call Recording → Autosave.
2. Access to storage: in Settings → Applications → Phone → Permissions should be permission to write and read files.
3. Free space: If the internal memory is full, MIUI can automatically delete old files.

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On the Redmi Note 10S with MIUI 13+, the default call records are only stored for 30 days, unless you change the settings. To save them forever, transfer the files manually to another folder or to your PC.

6 How to transfer recordings to a PC or other phone

To save the records of calls for a long time, it is recommended to transfer them to the computer or to the cloud.

1. Connect your phone to your PC via USB (select File Transfer Mode).
2. Find the folder with the records (see sections above).
3. Copy files to any folder on your PC. For convenience, rename them by the template "[Date] [Contact Name].mp3".
4. Check integrity: Open a few files on your PC to make sure they are not corrupted.

Alternative means of transfer:

• 📤 Email: Select files in the file manager → «Share» → Choose a mail client.
• ☁️ Download to the cloud: Use Google Drive or Mi Cloud to back up.
• 📱 Transfer of Bluetooth/Wi-Fi: Send files to another phone via Mi Drop or Nearby Share.

If you're recording in.amr, you might need a player that supports this format to play on your PC (like VLC or Windows Media Player with a codec). To convert to MP3, use online services like Online-Convert.

7. Recovering deleted call records

If the records were deleted, you can try to restore them, and success depends on how long it has been since the deletion and whether the phone has been used since then.

Recovery methods:

• 🔍 Through the basket: MIUI there's a basket» (/storage/emulated/0/.recycle/), where files are stored 7 Open it through the file manager.
• 📱 Recovery apps: DiskDigger, Recuva (requires root) or Dr.Fone.Scan the partition of internal memory where records were stored.
• ☁️ Cloud Backups: Check Mi Cloud or Google Drive – Files may have been synced automatically.
• 💻 Connect your phone to your computer and use programs like EaseUS Data Recovery to scan.

⚠️ Warning: If you want to recover records, don't write new files to your phone or install updates. Each new record can overwrite deleted data.

To increase the chances of recovery:

1. Turn your phone off the internet (to avoid automatic synchronization).
2. Use a memory card (if the records were on it) - the chances of recovery are higher.
3. Do not format memory – this will lead to irretrievable loss of data.

FAQ: Frequent questions about Redmi Note 10S call records