Where to save the records of calls on Xiaomi Redmi 10: system folders, cloud and hidden directories

Recording phone conversations on Xiaomi Redmi 10 is a useful feature for recording important conversations, interviews or evidence. However, after activating the record, many users face the problem: where exactly are these files stored? Unlike photos or screenshots, audio recordings of calls are often hidden in non-obvious folders of the system, and their paths can change depending on the version of MIUI or the recording application used.

In this article, we’ll take a look at all possible locations for Redmi 10 records, from standard directories to cloud services, how to find files through built-in Explorer, why they might disappear after an update, and what to do if the record isn’t saved at all, and for those who are afraid of losing important data, we’ve prepared a guide to backup and restore deleted audio files.

Standard Ways to Keep Call Records on Redmi 10

By default, Xiaomi Redmi 10 uses a built-in Call Recorder app (or Call Recorder in global firmware), which saves files to system folders.

• 📁 Internal memory: /storage/emulated/0/MIUI/sound_recorder/call_rec/ — standard-position MIUI 12–14. The files are formatted.m4a or.
• 🔄 Application folder: /Android/data/com.android.callrecorder/ — Temporary copies may be stored here if the record has not yet been processed.
• ☁️ Xiaomi Cloud: If sync is enabled, records are duplicated in Mi Cloud → Call records (available only for authorized accounts).

It's important to consider that the path may vary depending on the regional firmware. 10 (model 220233L2I) records are sometimes kept in /Recorder/CallRecord/, a (220233L2C) — into /MIUI/voice_recorder/. To pinpoint the location:

1. Open the Records app (mic icon).
2. Find the file you want in the list and click on the three dots next to it.
3. Select Details – the system will show the full path to the file.

⚠️ Note: If you use third-party recording apps (such as Cube Call Recorder or Cube Call Recorder) ACR), They'll have different storage paths. They'll usually create their own folders at the root of the internal memory: /CallRecordings/ or /ACR/.

How to find records through Explorer and File Manager

Even if you know the path to the folder, it's not always easy to find records because of the MIUI features. Here's a step-by-step guide to search through a standard explorer:

1. Open the Files app (yellow folder icon).
2. Go to the Category tab → Audio.
3. In the upper right corner, click on the search icon (magnifying glass) and enter call_rec or.
4. If files are not displayed, turn on the display of hidden folders: ⋮ → Settings → Show hidden files.

If standard Explorer doesn't find records, try third-party file managers like Solid Explorer or FX File Explorer, which provide advanced access to system directories.

• 🔍 Activate Root Access (if you have root rights).
• 📂 Move to the /storage/emulated/0/ And manually check the folders. MIUI, Recorder, CallRecord.
• 🔄 Use the filter by extensions:.m4a,.amr,.mp3.

On the Redmi. 10 firmware MIUI 13+ Records can be automatically archived in a folder /MIUI/sound_recorder/archive/ through 30 days if the option “Autoclean” is enabled in the settings of the application “Records».

Why Call Records May Not Be Saved or Disappear

A common problem with Redmi 10 users is that records either don't save at all or disappear after a reboot.

Another common reason is that there's not enough space on the device, and if it's less than 1 GB free, MIUI can automatically delete old records, and to avoid that, you can delete old records automatically.

• 📲 Regularly transfer files to the PC or cloud.
• 🗑️ Clean the cache of the "Records" application: Settings → Annexes → Records. → Warehouse → Clear the cache.
• 🔧 Change the format of the save to MP3 (less voluminous: Recording settings → File format.

⚠️ Note: Some versions of Redmi 10 (e.g. Redmi 10 2022 c) MIUI 14) call records are blocked at the kernel level due to privacy policy, in which case only installing a third-party root access recorder will help.

How to transfer call records to your computer or cloud

To keep important records safe, you should back them up regularly, and here are three reliable ways to do this:

1. Transfer through USB-cable

Connect Redmi 10 to your PC and follow the following steps:

1. Select file transfer mode (File transfer or MTP).
2. Open the internal memory folder → MIUI → sound_recorder → call_rec.
3. Copy the files you want (.m4a or.amr) to your hard drive.

2. synchronization with Mi Cloud

If you have a Xiaomi account:

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Activate the option of Synchronizing records.
3. The recordings will be available on i.mi.com in the Call Records section.

3. Automatic booting in Google Drive

For this:

1. Install the Automate or Tasker app.
2. Create a task: “When adding a file to the /MIUI/sound_recorder/call_rec/ upload it to Google Drive».
3. Set up notifications about successful download.

💡

If the records take up a lot of space, convert them to MP3 at 64 kbps bitrate through the Audio Converter app, which will reduce the file size by 3-4 times without significant loss of quality.

Recovery of Deleted Call Records

If the records were accidentally deleted, you can try to restore them, and success depends on how long it has been since the deletion and how actively the device memory was used.

Method 1: Through the MIUI basket

MIUI 12-14 firmware has a built-in basket:

1. Open the Files app.
2. Go to the basket tab (the garbage can icon).
3. Find the deleted records (they are stored there for 15 days) and restore them.

Method 2: Recovery programs

If the cart is empty, use software like DiskDigger or Recuva (for PCs).

1. Install the app from Google Play.
2. Select Full Scan (root rights required).
3. Filter the results for.amr,.m4a extensions.
4. Save the recovered files to the memory card.

⚠️ Note: After deleting the record, do not install new applications or record videos – this will reduce the chances of recovery, as new data can overwrite deleted files.

Set up automatic call recording

To avoid manually turning on the recording every time, set up automatic conversation saving.

1. Open the Phone app.
2. Move to the ⋮ → Settings → Recording calls.
3. Enable the option of Automatic Recording.
4. Choose which calls to record: 📞 All calls are recorded incoming and outgoing. 📥 Only incoming calls are recorded from subscribers. 📤 Outgoing only – only your outgoing calls are recorded. 🔍 Selectively – the entry is included only for contacts from the “Favorites».

Notify the recording → Enable

For more flexible settings, use third-party apps like Cube Call Recorder:

• 🎤 Record at both ends (your voice) + interlocutor).
• ☁️ Automatic downloading to Google Drive/Dropbox.
• 🔒 Password encryption of records.

Frequent questions about recording calls on Xiaomi Redmi 10