Where to save phone records on Xiaomi Redmi Note 10S: all possible locations

Have you turned on a call recording on your Xiaomi Redmi Note 10S but can't find the file now? Or want to make sure that an important call is saved securely? The problem with finding audio recordings of calls is one of the most common among Xiaomi smartphone owners. The fact is that MIUI distributes files to multiple folders depending on the firmware version, the recording method, and even regional settings.

In this article, we will take a look at all possible locations for storing conversation records on the Redmi Note 10S (model m1803e7sg/m1803e7si), including standard directories, hidden system folders and cloud services. You will learn how to find files through Explorer, why they may disappear after a MIUI update, and what to do if the record is not saved at all, and how to set up automatic backups so you never lose important conversations.

Standard folders for calling records in MIUI

By default, the Xiaomi Redmi Note 10S stores phone records in two main folders of internal memory, which are located depending on whether you used the built-in voice recorder or recording function right at the time of the call:

• 📁 Rec folder - here are stored records made through the Dictaphone application (including calls recorded manually: /storage/emulated/0/Rec/ or /sdcard/Rec/.
• 📞 folder "MIUI/sound_recorder" — This is where you get automatic conversation records if you activate the feature in your phone settings: /storage/emulated/0/MIUI/sound_recorder/call_rec/.
• ☁️ Xiaomi Cloud – If sync is enabled, records can be duplicated in Mi Cloud → Recorder (available only when logged in to Mi-account).

Important: on the Redmi Note 10S with MIUI 12.5+ firmware, the path to folders may be different. For example, in some regional versions, call records are stored in /storage/emulated/0/Recordings/. To determine the exact location, check the settings of the Phone application:

1. Open the phone. → press ⚙️ Settings.
2. Go to the Conversation Recorder → Save folder.
3. The system will show the current path (if the option is active).

If the folders are not, check the hidden directories.

1. Connect your phone to your PC via USB (in File Transfer mode).
2. Enable the display of hidden files in Windows Explorer (View → Hidden Items).
3. Check the folders:.call_recording (memory-root).miui/sound_recorder/backups/

Why do phone calls disappear from your phone’s memory?

Redmi Note 10S users often experience conversation records suddenly disappearing, and the reasons may be software-related or system-related.

Critical feature of the Redmi Note 10S: when resetting to factory settings, call records are deleted irrevocably, even if they were in the folder MIUI/sound_recorder. This is because the system considers them temporary files to avoid being lost:

Copy the Rec folder on a PC or flash drive

Export records via Mi Cloud

Check hidden directories for duplicates

Backup via TWRP (if there is root)

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⚠️ Note: If you use third-party applications to record calls (such as Cube Call Recorder or Cube Call Recorder) ACR), Your files can be stored in folders. /Android/data/[packet]/files/. These directories are not available without root rights or a file manager with access to the root directory.

How to find records through the built-in MIUI conductor

The easiest way to find recordings of conversations is to use the standard Explorer from Xiaomi.

1. Open the Explorer app (the folder icon on the desktop).
2. Go to the Category tab → Audio.
3. In the upper right corner, press three dots (⋮) → Show hidden files.
4. In the search bar, enter call_rec.amr (extension of audio files of recordings).
5. The system will show all the files found. Sort them by date (Sort → Date).

If you have a lot of records, look for file names. They're usually formatted like this:

• Rec_YYYYMMDD_HHMMSS.amr — tape-record.
• Call_XXXXXXXXXX_YYYYMMDD.amr — Automatic call recording (where) XXXXXXXXXX — phone number).

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To quickly find a record of a particular call, sort files by date and time. The file name contains a time stamp (for example, the time of creation, Call_79123456789_20260515_143022.amr means a phone call. 79123456789, recorded 15 may 2026 yearly 14:30:22).

If files are not displayed in the Explorer, try alternative methods:

• 🔍 Use Google Files or Solid Explorer – They are better at indexing hidden folders.
• 💻 Connect your phone to your PC and check through this computer → [Name of device] → Internal memory.
• 📱 Install. FX File Explorer with root access (if the phone is rooted).

Recovering Deleted Records of Conversations

If the records are missing from the folders, you can try to recover them, and success depends on how long it has been since the deletion and how much memory the phone has been using.

1. Check the MIUI basket: Open Explorer → Recycle Bin. Audio files are stored here for 15 days (unless manually cleaned).
2. Recovery programmes: 📱 For Android: DiskDigger, Recuva (via PC), EaseUS MobiSaver. 💻 For PCs: 7-Data Recovery, Wondershare Recoverit (Plug your phone in mode) USB-accumulator). ⚠️ Warning: Do not install recovery programs on the same drive where records were stored.
3. Cloud backups: Check Mi Cloud → Recorder → Recycle Bin (files are stored for 30 days). If you used Google Drive, go to drive.google.com → Recycle Bin.

For the maximum chances of recovery:

Do not write new files to your phone.

Turn off automatic memory cleaning

Use a memory card (if the records were on it)

Scan your phone immediately after you find it missing.

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If the recordings were deleted after the MIUI update, try to roll back to the previous firmware version via Fastboot.

Set up automatic recording and backup

To avoid losing records in the future, set up automatic save and backup. On the Redmi Note 10S, it's done like this:

1. Enable the recording of all calls

1. Open the phone. → ⚙️ Settings.
2. Go to the Conversation Record.
3. Activate the option to record automatically.
4. Choose which calls to record: 📞 All calls. 📱 Only outgoing 📞 Only incoming 🔒 Only contacts.

2. Set up cloud reservation

To get the records duplicated in Mi Cloud:

1. Open the Settings. → Mi Account.
2. Sign in to your account (or register).
3. Go to Mi Cloud → Recorder.
4. Turn on the recording sync.

Changes in format and quality of recording

By default, the Redmi Note 10S saves recordings in.amr format (low quality but small size).

1. Open the recorder. → ⚙️ Settings.
2. Select the Record Format → WAV or MP3.
3. Set the quality to high (file size will increase!).

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Set up automatic email submission: to Recorder → Settings → Sharing, you can enable export of new files to specified mail, which will save data even if the phone breaks.

Alternative ways to record calls

If integrated functions MIUI You are not satisfied (for example, due to restrictions on automatic recording), use third-party applications. 10S:

To set a third-party recorder:

1. Download APK from the official website (e.g. Cube ACR).
2. Allow installation from unknown sources in Settings → Appendices → Special Rights.
3. Launch the application and grant rights to Microphone, Warehouse and Phone.
4. In the settings, specify the folder to save (for example, /sdcard/CallRecords/).

⚠️ Note: In some countries (e.g. the EU), automatic recording of calls without the consent of the interlocutor is prohibited by law. 10S firmware-based (MIUI EU) The recording function can be disabled by default.

Frequent mistakes and their solutions

Redmi Note 10S users often experience problems recording calls, and here are the most common errors and ways to fix them:

• 🔇 Recording doesn't start automatically: Check if the feature is enabled in your phone's Settings → Record conversations. Make sure the Phone app has permission to access the microphone. Reboot the phone - sometimes helps with failures of the service com.android.server.telecom.
• 🎵 Recording is interrupted or distorted: Turn off the sound enhancement in the call settings. Check if the processor is overloaded (close the background applications). Change the recording format from.amr to.amr.mp3 tape-record.
• 📱 No records are saved on the memory card: Format SD-map FAT32 (In the voice recorder settings, select device memory instead of SD-map (sometimes) MIUI block the recording to external media).
• ☁️ Not synced with Mi Cloud: Check your internet connection (wifi required for large files). Update the Mi Cloud app on Google Play. log out and log in again to Mi-account.

If the problem is not solved, reset the settings of the Phone application:

Settings → Applications → Application Management → Phone → Storage → Clear data

This will return standard recording options, but will not delete existing files.

FAQ: Answers to popular questions