Where to save the recording of calls in Xiaomi phones: a complete guide to the search for audio files

You have enabled a recording of a conversation on Xiaomi, but can't find the saved file? The problem is familiar to many users - the standard Calls app doesn't always clearly show where the audio recordings went. In this article, we'll look at all possible storage locations on Xiaomi, Redmi and POCO smartphones, including hidden system folders, cloud services and alternative access methods.

It's important to understand that file location varies by MIUI version, phone model, and even firmware region. For example, on the Xiaomi 13 Pro with global MIUI 14, the path to recording may be different from the Redmi Note 10 on Chinese firmware. We'll look at the generic methods that work on most devices, as well as the nuances for specific models.

If you've never changed your default recording settings, the files are probably in a standard folder, but what if they're not there? Maybe the record is saved to the Mi Cloud cloud or to an external memory card, and then you have a detailed manual with visual clues and solutions for typical problems.

Standard location of call records in MIUI

By default, the Calls app (com.android.dialer) saves audio files to a folder. MIUI/sound_recorder/call_rec It's on the internal drive. The full path looks like this:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

The files are either.amr or.mp3 (depending on the version of MIUI) and are named by the template:

  • 📅 CallRecord_YYYYMMDD_HHMMSS.amr — old-form MIUI (before 12.5)
  • 📱 rec_YYYYMMDD_HHMMSS.mp3 — for MIUI 13/14 global-firm
  • 🌍 _YYYYMMDD_HHMMSS.amr — on Chinese firmware (hieroglyph "" means "recording»)

To find the folder quickly:

  1. Open the File Manager app.
  2. Go to the Audio Categories section.
  3. In the search box, enter call_rec or sound_recorder.

⚠️ Note: On some models (e.g, POCO F5) The folder can be hidden. To see it, in Files settings, turn on the option to show hidden files».

📊 What version? MIUI use?
MIUI 14
MIUI 13
MIUI 12.5 or older
I don't know.

Alternative Storage Paths: Cloud, Memory Card, and Third Party Applications

If there are no records in the standard folder, check these locations:

Storage areaPath or mode of accessWhen used
Mi Cloudhttps://i.mi.com → “Call records”If synchronization is enabled in call settings
External SD-map/storage/XXXX-XXXX/MIUI/sound_recorder/When choosing a memory card as a place to save in the settings
Google DriveAutomatic download through “backup”If backup is enabled in your Google account
Third-party annexesApplication folder (e.g. Cube Call Recorder/Records/)When using alternative recording programs

To check sync with Mi Cloud:

  1. Open “Settings” → “Xiaomi Account” → “Mi Cloud” →
  2. Scroll to the Synchronization section and find the Call Records item.
  3. If the switch is active, the files are duplicated to the cloud.

On models with a hybrid slot under SIM-Cards (e.g. Redmi Note 12 Pro)+) Default records are stored on internal memory even if inserted SD-To change this, go to Call Settings» → «Recording of conversations» → «Preservation site».

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If you use two of them SIM-The records can be saved to separate folders: call_rec_sim1 and call_rec_sim2.

How to enable the display of records directly in the Calls app

In the newer versions of MIUI (13/14), the default recording of conversations is hidden in the interface to activate it:

Enable the entry in the settings|Set up automatic recording|Show recorded files in the journal|Check the permissions for the microphone-->

Step-by-step:

  1. Open the Calls app.
  2. Press three points (⋮) top-right → «Settings».
  3. Select "Call Recording" (Call Recording).
  4. Activate the “Write Automatically” switch or select “Write Manually”.
  5. Return to the call log – an icon will appear next to the recorded conversations 🎤.

If there is no recording option:

  • 🛠️ Update the Calls app via Google Play (for global firmware).
  • 📱 Check the firmware region: on the Chinese versions MIUI The recording may be disabled due to local laws.
  • 🔧 Install an alternative dialer, such as Truecaller or Cube Call Recorder.

⚠️ Note: On models for the Indian market (e.g. Redmi 10 Prime), call recording may be blocked at the firmware level due to local legislation, in which case only changing the region or firmware to the global version will help.

Why records are not saved: typical problems and solutions

If files do not appear in the folder, the reasons may be as follows:

Problem.Reason.Decision
Recording interruptedAndroid 10+ Limitations for Background AppsAdd “Calls” to battery optimization exceptions
Files are empty (0 KB)Failure while maintainingClear the cache of the Calls app in the settings
No folder. call_recRecording is disabled or saved to the cloudCheck your sync settings in Mi Cloud
Only the voice of the interlocutor is recorded.Microphone restrictions when callingUse a headset or turn on speakerphone

For Android 12+ models (such as Xiaomi 12T or POCO F4 GT), add the Calls app to the exceptions:

  1. “Settings” → “Applications” → “Applications Management”.
  2. Find “Calls” → “Permissions” → “Shoot up”.
  3. Turn on all the switches.
  4. Return to Battery → Battery Optimization and select No Limits.
How to recover deleted records?
If the files were deleted from the folder call_rec, Try to restore them with applications like DiskDigger or Recuva (on PC). Important: do not write new files to your phone before recovery, so as not to overwrite deleted data. For cloud records, check the basket in Mi Cloud (files are stored there). 30 days).

Transfer of records to the computer and format conversion

.amr files may not be played on some devices, and to transfer and convert records:

Connect the phone to the PC|Copy the folder. call_rec|Convert to MP3 (if necessary)|Delete duplicates-->

Step-by-step instructions for Windows/macOS:

  1. Connect your phone to your computer through USB-cable.
  2. Select file transfer mode (MTP or File Manager).
  3. Go on the path of internal memory → MIUI → sound_recorder → call_rec.
  4. Copy the necessary files on the PC.

To convert.amr to.mp3:

  • 🎵 Use online services: Online-Convert or CloudConvert.
  • 💻 Install Audacity (free) with FFmpeg format support.
  • 📱 On your phone, use the app. AMR to MP3 Converter from Google Play.

Advice for Mac owners:.amr files do not open in a standard player. Install VLC or QuickTime with the Perian plugin.

Recording settings for different Xiaomi models

The recording parameters may vary depending on the model, and here are the key nuances:

Model/SeriesFeatures of the recordingRecommendations
Xiaomi 13/14 seriesRecording in.mp3 format by defaultCheck the recorder/calls/ folder at the root of the memory
Redmi Note 11/12Auto Recording is only available for incomingEnable manual recording for outgoings in settings
POCO F4/F5There is no built-in recording on Chinese firmwareInstall Cube Call Recorder from Google Play
Xiaomi Mi 11 LiteRecords are retained in MIUI/voice_recorder/Use a file manager with root permissions to access

For the Redmi 9/10 series and other budget models:

  • 🔊 Enable the option “Notice of Recording” in the call settings so that the interlocutor knows about the conversation fixation (requirement of some countries’ legislation).
  • 📴 If the recording stops after 5-10 minutes, turn off Battery Optimization for Calls app».
  • 🌐 On Chinese firmware (China) ROM) The recording can be blocked – you need to flash to the global version.

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On models with a MediaTek processor (like the Redmi Note 10S), the recordings can have noise or echoes.Solution: Use a wired headset while you're talking.

Before recording conversations, read the laws of your country. Most regions have the following rules:

  • 🏛️ Unilateral recording (without notice to the interlocutor) is allowed for personal use only and cannot be distributed.
  • ⚖️ In the EU and some US states, the consent of both participants in the conversation is required.
  • 📜 In Russia, the recording is allowed without notice, but it cannot be published without the consent of the interlocutor (Article 138 of the Criminal Code of the Russian Federation).

How to protect your records:

  1. Store files in an encrypted archive (use 7-Zip with a password).
  2. Delete metadata (such as phone number) using MP3Tag.
  3. For important entries, use hidden folders (create a folder with a dot at the beginning of a name, for example, a folder with a dot at the beginning of a name.private_calls).

⚠️ Note: On models with Android 13+ (for example, Xiaomi 13T) Google has restricted apps from recording calls. The standard Calls app may not save files — use alternatives like Boldbeast Call Recorder (requires manual settings to bypass restrictions).

FAQ: Frequent questions about recording calls to Xiaomi

Can I record WhatsApp/Viber calls?
The standard Calls app does not record VoIP calls (WhatsApp, Viber, Telegram: 📱 Cube Call Recorder ACR (Supports VoIP on some models). 💻 Recording from a computer through OBS Studio (if you call from a PC) on Android 12+ VoIP recordings blocked at system level.
How do you increase recording time? It's limited to 30 minutes by default.
The limitation is related to battery optimization. To increase time: Go to Settings → Apps → Calls → Battery. Select No Limits. In the recording settings, turn off Time Limit (if there is one). On some models (POCO X5 Pro), only manual recording with a restart every 30 minutes will help.
Where are the records from Xiaomi with two SIM-map?
Files are separated by folder: call_rec_sim1/ — first-hand SIM-map. call_rec_sim2/ — second-hand SIM-If there are no folders, check the settings for each record. SIM separately in “Calling settings» → «Recording of conversations» → «Choice SIM».
Can I recover the records after resetting the phone?
If the records are synced with Mi Cloud, they can be restored: Sign in to the same Xiaomi account after the reset. Go to i.mi.com → “Call Records.” Download files to your device. If the sync has been disabled, use data recovery software (Dr.Fone, EaseUS MobiSaver), but the odds depend on whether the data was overwritten.
Why does the recording only work on speakerphone?
That's the limitation of Android 10.+ to protect privacy. Solutions: 🔊 Use a wired headset (3.5mm or more) USB-C). 📱 Install an alternative dialer with circumvention of restrictions (e.g. Boldbeast). 🔄 On some models (Redmi) K50) Helps flashing to custom software (for example, Pixel Experience).