Where on Xiaomi Redmi saves call records: all possible storage locations

Recording phone conversations on Xiaomi Redmi smartphones is a useful feature for capturing important information, evidence, or simply archiving conversations. However, once activated, many users face the problem: where do stored files go? Unlike photos or screenshots that automatically enter the gallery, audio recordings of conversations often “hide” in non-obvious folders or require additional settings to access.

In this article, we’ll look at all possible record storage locations on Redmi devices (including the Note 12 Pro+, Redmi 10, Redmi A2, and others), and explain how to find them through standard and third-party tools, with a focus on hidden system directories that don’t show up in default Explorer, and Mi Cloud cloud services where records can sync automatically, and if you can’t find files, chances are they’re just hidden or stored in an unexpected format.

Standard storage location for Xiaomi Redmi records

Default application Call Record (built-in MIUI) folder MIUI/sound_recorder/call_rec This is the way that most Redmi models have been released since then. 2019 And the year, including the Note, K and budget series, is nuanced:

• 📁 Internal memory: files are stored in.amr or.mp3 (depending on the version MIUI). The folder can be hidden – it must be enabled in the conductor settings.

To open the folder through the standard MIUI Explorer:

1. Launch the Files app (Blue folder icon).
2. Go to the Category tab → Audio.
3. In the upper right corner, press three dots (⋮) and select Show hidden files.
4. Manually walk along the path of the internal drive → MIUI → sound_recorder → call_rec.

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If the folder call_rec It's empty, but you're sure it was recorded, try looking for.amr files through the Explorer search bar, sometimes saved to the root directory or Downloads folder.

Alternative folders for records (if not standard)

On some MIUI firmware (especially on older or customized ones), records can be saved in other directories.

If you use a third-party recording app (such as Cube Call Recorder or ACR), the path to the files will be different.

• 📂 /storage/emulated/0/ACR (for ACR)
• 📂 /storage/emulated/0/CubeBackup (Cube Call Recorder)
• 📂 /storage/emulated/0/CallRecorder (for Boldbeast)

How to find records through system settings

If you don't want to go through the file manager, you can try to find records through the built-in MIUI tools.

1. Open the phone application (green handset).
2. Go to the Journal section (the icon of the clock at the bottom of the screen).
3. Find a call in the list with a note 🎤 Recorded (or Recorded in English firmware) and tap it.
4. In the opening call card will appear button Play or listen to the recording.

If there is no button but you are sure that the recording was made, check:

• 📲 Permissions: Make sure Call Recording is given permissions to access memory and microphone (Settings) → Annexes → Permits).

Make sure the recording function is enabled in the phone settings|

Check the permissions for the Call Record app |

Activate the display of hidden files in Explorer |

Update the Phone app to the latest version in the Mi App Store|-->

Cloud Storage: Synchronization with Mi Cloud

On Xiaomi Redmi devices with Mi Account, call records can be automatically uploaded to the company’s Mi Cloud, to check:

1. Open the Settings. → Mi Account → Mi Cloud.
2. Scroll down to the Device Backup section and select Call Records.
3. If the feature is active, the records will be available on i.mi.com under the Cloud → Records section.

Pay attention to the nuances:

• ☁️ Volume limit: the free Mi Cloud tariff provides only 5 GB, which will last about 50-100 hours of recording (depending on the quality).

Problems with finding records: what to do if there are no files

If you have enabled the record but can’t find the files, the reasons may be as follows:

⚠️ Note: Some Redmi models (e.g. Redmi) 9A or Redmi 10A) Call recording is disabled at the firmware level due to local law restrictions (e.g. in the EU or India). MIUI It will not save files even if the option is enabled in the settings.

Here's the diagnostic algorithm:

1. Check the file format: Some firmware stores.ogg or.3gp records that don't appear in standard players. Use VLC or MX Player to play.
2. Avoid application conflict: If multiple recording programs are installed (e.g. Truecaller + standard recording), they can block each other.
3. Check it out. SD-card: if the settings indicate saving to an external drive, the files can be in /storage/XXXX-XXXX/MIUI/sound_recorder/call_rec (where XXXX-XXXX — ID map).

If the records are missing after the MIUI update, try:

• 🔍 Recover files via DiskDigger or Recuva (unless they have been overwritten).
• 📥 Check the folder. MIUI/backup/AllBackup — Sometimes the records are backed up.
• 📧 Write in support of Xiaomi with the model and version MIUI (Please attach a screenshot of the recording settings).

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On devices with MIUI 14+, call records can be stored in encrypted form, and to extract them, you will need root access or an official request to Xiaomi support.

How to transfer recordings to a computer or other phone

If you find records files, you can copy them to a PC or other device in several ways:

Method 1: Through USB-cable

1. Connect Redmi to your computer via cable (select File Transfer Mode in the notification curtain).
2. Open Windows Explorer (This Computer) and go to the Internal Drive folder → MIUI → sound_recorder → call_rec.
3. Copy files with the.amr or.mp3 extension to any folder on your PC.

Method 2: Over a wireless network

• 📲 Use Mi Drop (built-in in the MIUI): Select files in the Explorer, click Share → Mi Drop and select the target device.
• ☁️ Upload records to Google Drive or Yandex Disk: highlight files → Share. → Save it to the cloud.
• 🌐 Send by email: attach files to the letter via Gmail or Mail.ru.

⚠️ Note: When sending recordings via messengers (WhatsApp, Telegram), the sound quality may deteriorate due to compression. USB.

Record formats and their features

Call records files on Xiaomi Redmi can have different formats, which affects their compatibility and quality:

If you need to convert the format for better quality or compatibility:

• 🎵 Use Audacity (Free Audio Editor) to convert to MP3 or WAV.
• 📱 On your phone, install MediaConverter or Timbre from Google Play.
• ☁️ Online services: Online-Convert or CloudConvert.

To improve the quality of noise recordings, filters can be used in Audacity:

1. Open the file in the program.
2. Select the area with noise and apply the effect of noise reduction (Effect → Noise Reduction).
3. Normalize the volume (Effect → Normalize).
4. Save to MP3 with a bitrate of 192 kbps.

FAQ: Frequent questions about recording calls to Xiaomi Redmi