Where on Xiaomi are stored phone records: a complete guide to search and manage files

Why is it hard to find Xiaomi conversation records?

You have enabled a phone call recording on your Xiaomi Redmi Note 12 or POCO X5 Pro, but you can't find the file after the call is complete? This problem is familiar to many smartphone users of the brand. The fact is that MIUI hides call records deep in the system folders, and their location depends on the firmware version, device model and even the recording method (built-in function or third-party application).

Moreover, since MIUI 14, Xiaomi has tightened its privacy policy: the default records are stored in encrypted form, and access to them is limited. If you use Google Drive for backup, files can automatically sync to the cloud — and then they will not be found in local storage. In this article, we will analyze all possible scenarios, from the standard storage path to the nuances with Mi Cloud and third-party voice recorders.

Before you start searching, make sure that the recording was actually made. On some models (for example, Xiaomi 13T), the conversation recording function is disabled by default due to legal restrictions in some countries.

Standard location of MIUI records: where to look for files

In most cases, phone records on Xiaomi are saved along the following path:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

or (in new versions of MIUI):

/storage/emulated/0/Recordings/CallRecord/

But there are nuances:

• 📁 For MIUI 12 and older: files are formatted.m4a or.amr and named by template call_record_YYYYMMDD_HHMMSS.
• 🔒 Some models (e.g. Xiaomi Mi) 11) folder call_rec To see it, turn on the hidden files in any file manager.
• 🌐 Sync with Mi Cloud: Records may not be available in local storage, but will be available in the web version of the cloud at i.mi.com.

It's important if you're using duality. SIM-The cards, the records can be divided into folders depending on the number from which the call was made:

/storage/emulated/0/Recordings/CallRecord/SIM1/


/storage/emulated/0/Recordings/CallRecord/SIM2/

Check for the recording function in the phone settings

Make sure that the recording button is pressed during the conversation.

Use a search by file manager for the keywords "call" or "record"

Try connecting your phone to your PC and using a file search software (e.g. Total Commander)-->

How to find records through the built-in Xiaomi voice recorder

Many users don't know that MIUI has a built-in voice recorder that automatically saves conversation records in its section to access them:

1. Open the Dictaphone app (mic icon).
2. Go to Call Records (some models call it Phone Records).
3. All saved conversations will be displayed here, indicating the number, date and duration.

If the Call Record section is missing, it means:

• 📱 Your Xiaomi model does not support embedded recording (e.g, POCO M4 Pro for the European market).
• 🔧 The function is disabled in the settings. To enable it, go to Settings. → Annexes → Phone. → Recording of conversations.
• 🗑️ The records were deleted automatically (in MIUI There is a function to clean up old files after 30 days).

In the models with MIUI Global (e.g. Xiaomi) 12 Lite) recordings from the recorder can be duplicated in the Downloads folder under the name voice_record_*.amr.

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If the voice recorder doesn't have a Call Record section, try updating the Phone app via Google Play. Sometimes the feature appears after the update.

Features of storing records on different Xiaomi models

The location of files and even their format may vary depending on the model and the firmware region, and the table below shows the data for popular devices:

On devices with Chinese firmware (for example, Xiaomi Civi) 3) The path to the records may look like /MIUI/voice_assistant/call_record/. Also on such models, automatic speech recognition is often found - next to the audio file, a text file with a decryption of the conversation (.txt or.srt format) can lie).

How to copy or transfer records from Xiaomi to PC

If you need to save conversation records to your computer, follow this instruction:

1. Connect your phone to your PC through USB-cable (select File Transfer Mode in the Notification Curtain).
2. Open Windows Explorer and go to the Internal Drive folder.
3. Find the folder with the records (see paths from the previous sections). If the folder is hidden, turn on the display of hidden elements in the conductor: View → Hidden elements.
4. Copy files to a computer. For convenience, you can create a separate folder (for example, for example, Xiaomi_Calls_2026).

If the records are encrypted (relevant to the Xiaomi 13/14 series), you will need to:

• 🔐 Sign in to Mi Account on PC via i.mi.com web version.
• 📥 Download files from there – they will be automatically decrypted.
• 💾 Or use the official Mi software PC Suite for decoding.

⚠️ Note: When copying records through Mi PC Suite do not use the "Backup" function - it saves files in a proprietary.mibak format that cannot be listened to without restoring to your phone.

What to do if records are missing or not saved

Situations where records suddenly disappear or are not created are not uncommon, and here are the most common causes and solutions:

• 🔄 Auto-cleaning: B MIUI There's a feature that automatically deletes old records. To turn it off, go to Settings. → Warehouse → Cleanup → Autoclean and uncheck the checkmark from the Conversation Recording Item.
• 📵 Memory Lack: If the device has less than 1GB of free space, the system can delete temporary files, including records. → The phone. → Warehouse.
• 🚫 Operator restrictions: Some mobile operators block the recording of conversations at the network level (relevant to corporate rates.
• 🛠️ Phone app failure: Clear the app cache in Settings → Annexes → Phone. → Warehouse → Clear the cache.

If your records are missing after the MIUI update, try to restore them using DiskDigger (available on Google Play).Importantly, do not write new files to your phone until you recover them, otherwise lost data may be overwritten.

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Starting with MIUI 14, the default conversation records are synced to Mi Cloud. If you delete a file from your phone, check the cloud cart - there it can be stored for up to 30 days.

Third-party Write Applications: Where They Store Files

If the built-in recording feature doesn't suit you, you can use third-party applications like Cube Call Recorder, Call Recorder - ACR or Boldbeast.

When using third-party applications, consider:

• 🔊 Record quality may be worse than the built-in feature (due to Android's limitations on recording from the microphone during a call).
• 📡 Some apps require root rights to record conversations on newer versions of Android (10)+).
• 🔒 Records from third-party apps are not synced with Mi Cloud – they need to be manually reserved.

⚠️ Attention: Starting with Android 12, Google has tightened its rules for recording conversations. Many apps from Google Play can no longer record calls without notifying the person they are talking to. If you want a hidden record, consider a second phone to record or specialized gadgets.

FAQ: Frequent questions about Xiaomi conversation records