Where to save conversation records on Xiaomi: a complete guide to finding and managing files

Have you turned on a conversation record on your Xiaomi but can't find a file? Or have you accidentally deleted an important record and want to restore it? In this article, we'll go into detail about where the call records on Redmi, POCO and Mi smartphones running MIUI are stored in different versions. You'll learn not only standard storage paths, but also hidden folders, the features of the built-in voice recorder, and how to transfer records to the PC or the cloud.

The problem with finding audio files is often that the manufacturer does not always transparently report where they are stored, and the files themselves can be โ€œhiddenโ€ in non-obvious directories. In addition, since MIUI 12, the logic of saving has changed, so that records can be automatically archived or synchronized with the Mi Cloud. We analyzed the functionality on models from Redmi Note 10 to Xiaomi 14 Ultra and collected current data.

Important: If you use third-party recording applications (like Cube Call Recorder or ACR), the storage paths will be different โ€” weโ€™ll also cover them in a separate section. And if your goal is to recover deleted records, at the end of the article youโ€™ll find proven ways using adb and specialized utilities.

Standard ways to store call records in MIUI

By default, Xiaomi smartphones store conversation records in the device's internal memory.The path depends on the version of MIUI and the phone model, but most often the files are in one of these folders:

  • ๐Ÿ“ /storage/emulated/0/MIUI/sound_recorder/call_rec/ โ€” directory MIUI 12โ€“14. Here, records are sorted by date in format YYYY-MM-DD.
  • ๐Ÿ“ /storage/emulated/0/Recordings/Call/ โ€” Alternative path for some models POCO (for example, POCO X5 Pro).
  • ๐Ÿ“ /storage/emulated/0/Android/data/com.android.providers.media/files/CallRecordings/ โ€” hidden folder used in MIUI 13+ for records made through the system call menu.

Files have the extension.amr or.mp3 (depending on the quality settings) and are named by the template:

Incoming_[ Number ]_YYYYMMDD_HHMMSS.amr


Outgoing_[ Number ]_YYYYMMDD_HHMMSS.mp3

๐Ÿ” How to find a folder quickly:

  1. Open the Files app (Blue folder icon).
  2. Go to the Category section โ†’ Audio.
  3. In the search box, enter call_rec or CallRecordings.
  4. If the folder is not displayed, turn on the display of hidden files: โ‹ฎ โ†’ Settings โ†’ Show hidden files.
๐Ÿ“Š What Xiaomi model do you use?
Redmi Note 10/11/12
POCO X3/X4/X5
Mi 11/12/13/14
Another model

Features of recording calls on different versions of MIUI

The logic of the conversation recording function changed with the release of new firmware versions.

MIUI versionPreservation siteFile formatFeatures
MIUI 11 and older/MIUI/sound_recorder/.amr (mono, 8 kHz)Records are automatically archived after 30 days, unless you turn off the option in the voice recorder settings.
MIUI 12โ€“12.5/Recordings/Call/ or /MIUI/sound_recorder/call_rec/.amr or.mp3 (selected)The option โ€œWrite automaticallyโ€ for all calls appeared (confirmation of the interlocutor in some regions is required).
MIUI 13โ€“14/Android/data/com.android.providers.media/....mp3 (default)Mi Cloud integration: Records can be synced to the cloud (up to 5GB free).

Important for MIUI 14: If you use the Smart Recording feature (includes in Settings โ†’ Special Features โ†’ Smart Recording), files can be saved encrypted in the folder /Android/obb/com.miui.voicerecord/. To listen to them, you will need the original Voice Recorder application from Xiaomi.

โš ๏ธ Attention: Starting with MIUI 13, some records may not appear in the standard file manager due to Scoped Storage limitations.To access them, use adb pull or connect your phone to your PC in File Transfer mode (MTP).

How to Enable Call Recording and Configure Save

If you haven't used the recording feature, you need to activate it first. Instructions for MIUI 12-14:

  1. Open the phone application (pipe icon).
  2. Press on. โ‹ฎ โ†’ Settings โ†’ Call recordings.
  3. Turn on the call record switch.
  4. Select a mode: ๐Ÿ”„ Record all calls โ€“ automatically for incoming and outgoing. ๐Ÿ“ž Only outgoing or ๐Ÿ“Ÿ Only incoming. ๐Ÿ”’ Record only selected numbers (for contacts from the black/white list).

Recording format

MP3 (best quality)

AMR (smaller size)

๐Ÿ”ง Additional settings:

  • ๐Ÿ”Š Volume recording โ€“ regulates the sensitivity of the microphone (useful for quiet interlocutors).
  • ๐Ÿ“ The save folder allows you to select the internal memory or SD-card (if supported).
  • โ˜๏ธ Autosynchronization with Mi Cloud โ€“ includes backing up records to the cloud (requires a Xiaomi account).

Enable the function in the phone settings

Select the file format (AMR/MP3)

Specify a folder for saving

Check the permissions for the microphone

Sync with Mi Cloud (optional)-->

โš ๏ธ Note: In some regions (e.g. the EU), automatic call recording may be restricted by law (EEA) Before you start recording, the system will ask the other person for confirmation, and if you're using Chinese firmware, there's no validation, but you're responsible for complying with local laws.

Where to look for records if they are not in a standard folder

If you have checked all the directories above but no files, try these methods:

  1. Search by date: Open Files โ†’ Categories โ†’ Audio, sort files by date (โ‹ฎ โ†’ Sorting โ†’ By date, look at the files with the extension.amr/.mp3, call-day.

Phone.

Sometimes the records are temporarily stored in cache, so that they can be retrieved.

Settings โ†’ Applications โ†’ Application Management โ†’ Phone โ†’ Memory โ†’ Cash

๐Ÿ“Œ Note: Clearing the cache will delete temporary files!

adb

If you're recording through system software, they can be in secure directories. Connect your phone to your PC and do this.

adb shell ls /data/user/0/com.android.phone/files/CallRecordings/

To copy files to the PC:

adb pull /data/user/0/com.android.phone/files/CallRecordings/ ~/Downloads/

What to do if the CallRecordings folder is empty?
If the directory exists but there are no files in it, check: 1. App permissions: Go to Settings โ†’ Apps โ†’ Phone โ†’ Permissions and make sure Microphone and Storage are enabled. 2. Battery restrictions: In Settings โ†’ Battery โ†’ Battery Optimization add the Phone app to exceptions. 3. Conflict with other recorders: If third-party recording apps (like Truecaller) are installed, they can block the system function. Delete them or disable autorecord in their settings.

Third-party Write Applications: Where They Store Files

If you are using third-party programs rather than the built-in feature (such as Cube Call Recorder, ACR or Boldbeast), the storage paths will be different.

  • ๐Ÿ“ฑ Cube Call Recorder: Folder: /CubeBackup/ or /CallRecordings/. Format:.mp3 Feature: Creates backups to Google Drive (if configured).
  • ๐ŸŽค ACR (Another Call Recorder: Folder: /ACR/ or /Android/media/com.nll.acr/. Format:.amr (by default),.mp3 (Feature: Supports cloud sync with Dropbox.
  • ๐Ÿ”Š Boldbeast Call Recorder: Folder: /Boldbeast/ or /sdcard/Boldbeast/ (for SD-Format:.mp3,.wav,.ogg (select in settings). Feature: Works on root (root) devices with advanced options.

๐Ÿ” How to find a third-party application folder:

  1. Open the application settings (e.g. Cube Call Recorder โ†’ Settings โ†’ Record folder).
  2. Or use a file manager with a search by packet name (e.g. com.nll.acr for ACR).

๐Ÿ’ก

If you lose records often, set up an automatic file submission to email or the cloud (like Google Drive) in a third-party app, which will protect your data even when you reset your phone.

How to transfer records to PC or cloud

To make room on your phone or back up, you can copy the records to your computer or upload them to the cloud, and here are all the ways you can do this:

๐Ÿ–ฅ๏ธ PPC portability

  1. Connect your phone to your PC through USB-cable.
  2. Select File Transfer (MTP) mode in the notification on your phone.
  3. Open the folder with records (see sections above) and copy the files to the hard drive.

โ˜๏ธ Synchronization with Mi Cloud

  1. Open your Settings โ†’ Xiaomi Account โ†’ Mi Cloud.
  2. Turn on the call record synchronization switch.
  3. The recordings will be available on i.mi.com in the Records section.

๐Ÿ“ Download to Google Drive or Dropbox

For automatic loading:

  1. Install the Automate or Tasker app.
  2. Create a task using a template: If [new file in the folder] /MIUI/sound_recorder/call_rec/] That [Upload file to Google Drive]

๐Ÿ’ก

To transfer your recordings from Xiaomi to iPhone, use cloud services (Google Drive, Dropbox) or send files via Telegram/Mail. Direct transmission via AirDrop is not supported.

Recovery of Deleted Call Records

If you accidentally delete a record, you can try to restore it, and success depends on how long it has been since it was deleted and whether the phone used cleaning functions (for example, Memory Optimization in MIUI).

๐Ÿ”„ Recovery methods

  • ๐Ÿ“ฑ Through the basket: B MIUI 13+ Deleted files are sent to the Recycle Bin (stored for 15 days) to recover: Files โ†’ Basket โ†’ Select the record. โ†’ Restore
  • ๐Ÿ’พ With adb: If the cart is empty, try scanning the memory for residual files: adb shell su -c "find /data -name '.amr' -o -name '.mp3'" ๐Ÿ“Œ Note: Root rights are required.
  • ๐Ÿ› ๏ธ Specialized utilities: Programs like DiskDigger or Recuva (for PC) can recover files if they are not already overwritten. MTP. Run Recuva, select the phone's drive. Indicate to search for file formats.amr/.mp3. Click Analysis and wait for the results.

โš ๏ธ Warning: Do not install recovery software on the phone itself, this can overwrite deleted data.

Can I recover records after resetting to factory settings?
Unfortunately, once you completely reset (Wipe Data), the odds are minimal: the data on internal memory (/data) is encrypted, and even with adb, it is almost impossible to restore it, the only option is if the records were synchronized with the Mi Cloud or another cloud before the reset.

FAQ: Frequent questions about recording calls on Xiaomi

๐Ÿ” Why call records are not saved?
The reasons may be as follows: ๐Ÿšซ No permissions: check the settings โ†’ Annexes โ†’ Phone. โ†’ Permits (must be included Microphone and Warehouse). ๐Ÿ”‹ Battery Optimization: Add Phone app to exceptions (Settings) โ†’ Battery โ†’ Optimizing the battery). ๐Ÿ“ต Conflict with other recorders: Remove third-party recording apps (e.g. Truecaller). ๐Ÿ“ฑ Lack of memory: free up space in internal storage (minimum 100-200 MB required).
๐ŸŽค How to improve the quality of recording?
To make the recordings clearer: In the recording settings, select MP3 format instead of AMR. Increase the volume of the recording in the phone settings (maximum 100%). Use headphones with a microphone, this will reduce noise. Turn off noise reduction in the microphone settings if the voice of the interlocutor sounds robotic.
โ˜๏ธ Can I automatically upload records to the cloud?
Yes, there are several ways: Mi Cloud: Enable sync in Settings โ†’ Xiaomi account โ†’ Mi Cloud โ†’ Synchronize call records.Google Drive: Use the Automate or FolderSync app to automatically download from the folder /MIUI/sound_recorder/. Telegram: Set up a bot @SaveAudioBot, who will receive files on command. ๐Ÿ“Œ Note: To automatically boot, the phone must be connected to Wi-Fi.
๐Ÿ“ต Why the recording is terminated or not started?
The problem is typical for MIUI 13+ and related to: Android 12 limitations+: The system blocks the recording if the application is running in the background. Solution: disable Battery Optimization for the Phone application. Conflict with VoLTE: On some operators (for example, MTS, Beeline), the recording does not work with active VoLTE. Try turning it off in Settings. โ†’ SIM-maps and mobile networks โ†’ Volte Challenges. RAM Lack: Close all background apps before calling.
๐Ÿ”’ Is it legal to record conversations without the consent of the interlocutor?
Legislation varies by country: Russia: It is allowed to record conversations for personal use without notice, but distribution of the recording without the consent of the interlocutor is prohibited (Article 138 of the Criminal Code of the Russian Federation (EEA): Notification of the interlocutor is required (regulated) GDPR). Xiaomi has global firmware and automatically notifies the entry. USA: In most states, one-party consent is sufficient, but in some states (for example, California) all participants need consent. โš ๏ธ Recommendation: Always notify the person you are recording to avoid legal risks. In business correspondence, use the phrase: "The conversation is recorded to record the agreementsยป.