Where to save conversation records on Xiaomi 9T: where to look for files and how to manage them

Why Xiaomi 9T Call Records Are Hard to Find

You turned on the call recording on Xiaomi 9T (aka Redmi K20), but after the call is over, you can’t find the file? This problem is familiar to many users of Xiaomi smartphones. The fact is that the manufacturer does not always transparently tell where the recordings of conversations are stored – the path depends on the version of MIUI, the settings of the Phone application, and even on the recording method (automatic or manual).

In this article, we will look at all possible locations for storing records, learn how to search for them through the file manager and standard MIUI tools, and how to transfer files to a computer or to the cloud, and pay special attention to common errors that cause records to disappear, such as improper permission settings or conflicts with battery optimization.

If you are using Xiaomi 9T on MIUI 12-14, the information below is relevant to you. For older versions (MIUI 10-11), some paths may differ, as we will mention.

1. Standard location of call records on Xiaomi 9T

By default, conversation records on Xiaomi 9T are stored in the device’s internal memory along the following path:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

Alternatively (depending on the version of MIUI):

/storage/emulated/0/Recordings/CallRecord/

The files are formatted.m4a or.amr and named by template: CallRecord_YYYYMMDD_HHMMSS_XXXXXXXXXX.m4a, where XXXXXXXXXX — telephone number of the interlocutor (if he has decided).

⚠️ Note: If you are using duality SIM-cards, records can be divided into folders CallRecord_Slot1 and CallRecord_Slot2. Check both!

• 📁 folder MIUI/sound_recorder — standard-place MIUI 12–14. It also stores recordings from the recorder.
• 🔊 Format.m4a — It is used by default for high sound quality (bitrate) ~96 kbit/s).
• 📱 Recordings folder – appears if you manually changed the save location in the Phone app settings".

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If the folder call_rec empty, check the recording settings in the Phone app - you may have disabled file saving or chosen another path.

2. How to find records through the application "Phone"

You don't have to go through the file manager -- Xiaomi 9T lets you listen to and manage your records directly from the standard Phone app. Here's how to do it:

1. Open the phone application (pipe icon).
2. Go to the tab "Journal" (watch icon in the lower menu).
3. Find a call in the list marked "Recorded" (mic icon) 🎤 near-room).
4. Tap on the record → the player will open with the ability to listen, delete or send the file.

If you don't have a log entry, but you're sure you did:

• 🔍 Check the filter in the log: click on three dots (⋮) → "Show the tapes".
• 📥 Make sure that the record is not automatically deleted due to memory shortage (setting up Autoclean in the MIUI).
• 🔄 Restart your phone – sometimes records are displayed after a system restart.

3. Alternative places of record storage

If you don’t have records in standard folders, check these locations:

Important: On Xiaomi 9T s MIUI 13+ Default records are not saved on SD-card – this option must be enabled manually in the settings of the application “Phone".

4.Why records are not saved: typical problems

If you have enabled the record but no files, the reasons may be as follows:

• 🚫 No rights to record: B MIUI 12+ You need to explicitly allow the Phone app to access the microphone and storage. → Annexes → Management of rights → Application authorizations.
• 🔋 Optimizing the battery: MIUI It can block recording in the background. Add "Phone" to exceptions: Settings → Battery → Optimizing the battery → All applications → Phone. → No restrictions.
• 📵 Conflict with other apps: If you have Truecaller, Call Recorder or analogues installed, they can intercept the recording.
• 📱 Regional restrictions: In some countries (e.g. the EU), recording calls is prohibited by law, and Xiaomi blocks the feature at the firmware level.

⚠️ Attention: On Xiaomi 9T global-fixed (MIUI Global) call recording can be disabled by default. To enable it, go to Settings → Annexes → Phone. → Record calls and activate the option.

Is the record enabled in the settings of "Phone" | Is the right to microphone and storage | Is the battery optimization for "Phone" turned off | Is free memory sufficient (minimum 500 MB) | Is there any conflicts with other applications-->

5 How to transfer records to a computer or the cloud

To copy records to your PC or cloud storage, follow this instruction:

🖥️ To the computer (via USB):

1. Connect Xiaomi 9T PC-only USB-cable.
2. On your phone, select File Transfer (MTP) mode.
3. Open the folder. MIUI/sound_recorder/call_rec (or alternative path from the section 1).
4. Copy files with the.m4a or.amr extension to your hard drive.

☁️ Google Drive:

1. Open the Google Drive app on your phone.
2. Press "+" → Download.
3. Select the folder with the records (see section 1).
4. Mark the desired files and click "Download".

For automatic loading:

1. Go to Settings → Google → Backup.
2. Turn on "App Data Backup" and select "Phone".

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Record files take up little space (1 minute = ~0.5-1 MB), but when they are large, they can clog up memory.

6. How to recover deleted records

If you accidentally delete a record, you can try to restore it.

• 🗑️ Basket MIUI: Go to the Files. → Recycle bin - records are stored there for 15 days.
• 🔍 Recovery Apps: Use DiskDigger, Recuva (on PC) or Dumpster (you need to install in advance).
• ☁️ Cloud Backups: If you have automatic backup enabled in Mi Cloud or Google Drive, check your archives.

To recover via DiskDigger:

1. Install the app from Google Play.
2. Select "Full Scan" (requires root rights for deep search).
3. Filter the results with.m4a/.amr extensions.
4. Save the files found to a safe place.

⚠️ Warning: After deleting the record, do not write new files to your phone, which reduces the chances of recovery. The faster you start the process, the higher the probability of success.

7.Setting up automatic call recording

To avoid manually turning on the recording every time, set up automatic save:

1. Open the phone" → press three points (⋮) → "Settings".
2. Go to the "call record" section.
3. Enable the "Automatic Recording" option.
4. Choose which calls to record: 📞 All incoming/outgoing 📵 Only selected contacts 🚫 Delete certain numbers

"Place of Conservation"

Additional options:

• 🔔 Recording Notice: Turn on if you want the person to hear the voice alert (required by law in some countries).
• 🗓️ Autocleaning: Set a storage limit (e.g. 30 days) to automatically delete old records.

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If the automatic recording does not work, check if the number has been added to the blacklist (Phone settings → Blacklist).

FAQ: Frequent questions about recording conversations on Xiaomi 9T